Recognition of Prior Learning – Performance Evidence Documentation Candidate Name: Ferdous Akhter Course:Diploma Of Security and Risk Management 1. Unit Code: CPPSEC5001A Establish and maintain an...

1. Plan to meet internal and external customer requirements

2. Ensure delivery of quality products and/or services

3. Monitor, adjust and review customer service.

Recognition of Prior Learning – Performance Evidence Documentation Candidate Name: Ferdous Akhter Course:Diploma Of Security and Risk Management 1. Unit Code: CPPSEC5001A Establish and maintain an occupational health and safety system Unit Objectives Evidence Transcript Name of attachment 1 Establish an OHS system Safety checklist is part of monthly inspection for Clinical Service Building. The listed items are not meant to imply that the other concerns could not be present. The listed are those that can cause the most damage and result in the more frequent and severe claims. 2 Establish participative arrangements for OHS . Safety checklist is part of monthly inspection for Clinical Service Building. The listed items are not meant to imply that the other concerns could not be present. 3 Establish procedures for managing hazards and risks . CIRCLE the appropriate and NOTIFY Engineering department of the Safety checklist. Security to continue to look for faults and ensure engineering department up to the task. 4 Evaluate system effectiveness  Security to always check previous monthly checklist and ensure the faults are all restated or else notify Security Operation Manager to enforce the system. 2. Unit Code: CPPSEC5002A Coordinate security operations Unit Objectives Evidence Transcript Name of attachment 1 Confirm operational requirements Identifying and Reporting Security Issues Sydney/Sydney Eye Hospital security is responsible for the overall security of Sydney/Sydney Eye Hospital and coordinates all aviation security responses on site. For hospital security matters contact Security Operation Manage on business hour and AHNM after business hour through switch by dial 9 or on emergencies on 000 to contact police. Write it down if you find yourself involved in a security incident or witness a security incident or crime, write down what has happened as soon as possible. Always keep your supervisor advised and follow hospital procedures. If you have a security concern, say something and report it. If someone approaches you with a security concern, say something and report it. 2 Implement security operations  Whilst conducting lock-up patrols, it may be necessary for the Security Officers to be called away to attend to a ‘Priority' task. In this event, the Officer should complete any immediate lock-up that they are currently attending too. Then proceed to the priority task. Once this task is completed, the Officers should return to the lock-up patrol and recommence from the last location attended too. It is the requirement of each area to ensure that their area is secured. This includes the setting of any Intruder Alarm System that may be fitted. However, as stated, this does not exclude Security Staff from carrying out routine patrols to ensure that these areas are in fact secured. 3 Review and report security operations. Write it down if you find yourself involved in a security incident or witness a security incident or crime, write down what has happened as soon as possible. Always keep your supervisor advised and follow hospital procedures. If you have a security concern, say something and report it. If someone approaches you with a security concern, say something and report it. 3. Unit Code: CPPSEC5003A Assess security risk management options Unit Objectives Evidence Transcript Name of attachment 1 Determine security risk. 2 Identify and assess treatment options. 3 Review and present findings. 4. Unit Code: BSBCUS501A Manage quality customer service Unit Objectives Evidence Transcript Name of attachment 1. Plan to meet internal and external customer requirements 2. Ensure delivery of quality products and/or services 3. Monitor, adjust and review customer service. 5. Unit Code: BSBMGT502B Manage people performance Unit Objectives Evidence Transcript Name of attachment 1. Allocate work 2. Assess performance 3. Provide feedback 4. Manage follow up 6. Unit Code: BSBWOR501A Manage personal work priorities and professional development Unit Objectives Evidence Transcript Name of attachment 1. Establish personal work goals 2. Set and meet own work priorities 3. Develop and maintain professional competence 7. Unit Code: BSBWOR502A Ensure team effectiveness Unit Objectives Evidence Transcript Name of attachment 1. Establish team performance plan 2. Develop and facilitate team cohesion 3. Facilitate teamwork 4. Liaise with stakeholders 8. Unit Code: CPPSEC5004A Prepare security risk management plan Unit Objectives Evidence Transcript Name of attachment 1 Evaluate security risks 2 Develop action plans 3 Design treatment options 4 Develop security risk management plan  9. Unit Code: CPPSEC5005A Implement security risk management plan Unit Objectives Evidence Transcript Name of attachment 1 Organise functions and tasks  2 Monitor risk context  3 Review effectiveness of treatment options  10. Unit Code: BSBHRM402A Recruit, select and induct staff Unit Objectives Evidence Transcript Name of attachment 1. Determine job descriptions 2. Plan for selection 3. Assess and select applicants 4. Appoint and induct successful candidate 11. Unit Code: CPPSEC5006A Determine strategy for the implementation of biometrics technology Unit Objectives Evidence Transcript Name of attachment Determine security requirements  Determine requirements for implementing biometric technology  Design implementation options  Develop an implementation strategy . 12. Unit Code: CPPSEC5007A   Assess biometrics system Unit Objectives Evidence Transcript Name of attachment Plan for assessment . Conduct assessment . Complete assessment