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© 178721627 / Rawpixel.com / shutterstock.com CHCDIV001 Work with diverse people Unit version Document version Release date Comments/actions 1.0 29th May 2018 v: 0.8 Copyright © TAFE Queensland 2018 Copyright protects this material. Except as permitted by the Copyright Act 1968 (Cth), reproduction by any means (photocopying, electronic, mechanical, recording or otherwise), making available online, electronic transmission or other publication of this material is prohibited without the prior written permission of TAFE Queensland. Inquiries must be addressed to the TAFE Queensland Copyright Officer, Office of the Chief Academic Officer, TAFE Queensland, PO Box 16100, CITY EAST QLD, 4002, or Email
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[email protected] CHCDIV001 Work with diverse people CHCDIV001_LG_TQM_V1 Version1.1 (31/01/2017) © TAFE Queensland 2017 | Page 3 of 72 Introduction This Learner Guide has been developed to support you as a resource for your study program. It contains key information relating to your studies including all the skills and knowledge required to achieve competence. What is this unit about? This Learning Resource will provide you with the knowledge and skills required to participate in safe work practices to ensure your own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members. What will I achieve? By satisfactorily completing this competency it is expected that you will be able to: • Reflect on your perspectives • Appreciate diversity and inclusiveness, and their benefits • Communicate with people from diverse backgrounds and situations • Promote understanding across diverse groups. As with all Vocational Education and Training (VET) units, each unit of competence has a set of elements and each element has a set of performance criteria. This information outlines the basis of what you must be able to demonstrate to successfully complete this unit of competency. CHCDIV001 Work with diverse people Page 4 of 72 | © TAFE Queensland 2017 Version1.1 (31/01/2017) CHCDIV001_LG_TQM_V1 TAFE Queensland student rules TAFE Queensland student rules are designed to ensure that learners are aware of their rights as well as their responsibilities. All learners are encouraged to familiarise themselves with the TAFE Queensland student rules, specifically as they relate to progress of study and assessment guidelines. A full guide to student rules can be found at Student rules1. Information to support your learning and assessment There’s always someone to help you. Undertaking further study can bring both excitement and challenges. Our Student Services, Learning Support and Library staff can help you make the most of your time at TAFE. Callout panels A number of panels have been designed to help guide you to important information and actions throughout this Learner Guide. The full choice of panels you are likely to encounter to support you in your studies are included below. NB: not all the panels will be used in every learner guide. 1 http://tafeqld.edu.au/current-students/student-rules/ CHCDIV001 Work with diverse people CHCDIV001_LG_TQM_V1 Version1.1 (31/01/2017) © TAFE Queensland 2017 | Page 5 of 72 Contents Introduction ........................................................................................................................... 3 What is this unit about? ..................................................................................................... 3 What will I achieve? ........................................................................................................... 3 TAFE Queensland student rules ........................................................................................ 4 Information to support your learning and assessment ........................................................ 4 Callout panels .................................................................................................................... 4 Contents ................................................................................................................................ 5 Reflect on your perspective ................................................................................................... 7 Reflect on your perspective ............................................................................................... 7 Social and cultural perspectives and biases ...................................................................... 8 Work ethically ...................................................................................................................13 Meet your legal responsibilities ............................................................