3.3 Assessment tasks: Case Study ASSESSMENT TASK 1: CASE STUDY Group or individual Individual – Subject- persuasive communication Level- Postgraduate Weighting 20% Due date 1800 hrs, 16 th July...

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3.3 Assessment tasks: Case Study



ASSESSMENT TASK 1: CASE STUDY























Group or individual




Individual – Subject- persuasive communication


Level- Postgraduate




Weighting





20%




Due date



1800 hrs, 16th
July 2020





Word limit



800 words



.





ASSESSMENT TASK 1: DESCRIPTION


We can learn a lot about effective communication by observing the communication of others. The aim of this assessment task is to analyse an authentic communication interaction in a healthcare setting and discuss
the impact
of a poor communication style on another person.


You are required to:


1.From case study (Please read attached PDF) and select one character that has been impacted by the communication exchange; either the NURSING STUDENT or the PATIENT.


2. Applying what you have learned about communication theories and models of communication, analyse the communication exchange and the communication styles of the CN and RN Discuss the potential impact of the communication exchange on the selected character (nursing student or patient) and the unfolding scenario. 
- Please choose student nurse


3.Then, formulate 2 key strategies with brief rationales explaining how each strategy supports and improves the communication style of the RNs using communication models, theories and communication styles. The goal is to create positive outcomes for all concerned.


You are expected to substantiate your analysis and strategies with contemporary literature. This paper should be presented as an academic essay, so include a brief introduction and conclusion. No headings or dot points should be used.
Third person must be used. Correct APA (7th ed.) should be used throughout.




MARKING CRITERIA:



1. Analysis of the communication exchange-
Weight 40%





2. Development of two key strategies including rationales to enhance communication-
Weight 45%


3. Use of evidence -10%



4. Format and Presentation -5%



Needs 8 references




Some important things needs to include :


- This essay needs analyse and address what model of communication CN and RN were having. Such as Transaction or transmission model, then need to elaborate it in relation to case study – with reference



-Impact of the communication to student nurses / patient, and what happens to student nurse/ patient when communicated badly- Please focus on student – explain in detail at least for 200-300 words



- Two strategies should not just list- Please- elaborate as it is 45%- Please elaborate in detail – at least for 400 words at it is 45% in essay



Like what are the strategies, such as staff (Nurses) attending workshop- why you have chosen, what good can come out of the chosen strategies with supporting references


Answered Same DayJul 14, 2021

Answer To: 3.3 Assessment tasks: Case Study ASSESSMENT TASK 1: CASE STUDY Group or individual Individual –...

Sunabh answered on Jul 16 2021
140 Votes
Running Head: NURSING        1
NURSING        5
NURSING CASE STUDY
Continuity of quality care within nursing is highly dependent upon effective communication among staff members as well as patient. The a
bility to communicate effectively and in a transparent manner with patients and other healthcare staff members allows building up relationships and prevent mistakes along with improving the quality of care Considering the transcript provided, student nurse would be the chosen character impacted by the communication exchange between CN and RN.
Communication plays a major role when it comes to delivering quality care or maintaining coordination between other staff members (Sibiya, 2018). It would be essential to consider that irrespective of the mode of communication that is either verbal or non-verbal communication, effectiveness or transparency are two major parameters, which are non-negotiable in order to adhere with proper flow of information. Sender, receiver and message are the three major components of any communication flow and flow of information is highly dependent upon the clarity as well as understanding of both sender and receiver.
Considering the current provided transcript of Registered Nurse (RN) and Clinical Nurse (CN), it was evident that the student was not authoritative that is, RN and CN had more authority while communicating and passing orders. Verbal mode of communication was being used to pass on the information regarding patient on bed number 3 and nursing student’s request, to take observations, was initially denied. However, the student kept his point along with the significance of taking those observations and this reflects that it was ‘transactional model of communication (Arnold & Boggs, 2019).
Transactional model of communication reflects a continuous and simultaneous nature of communication style (Chung, 2018). The field of experience becomes an essential factor considering transactional...
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