5%WME247One way to increase revenue at a hospitality facility is to offer an enhancement to the guest experience that is beyond the expected amenities offered. Select at least five examples of such...

Running Head:HOSPITALITY MANAGEMENT                    1
HOSPITALITY MANAGEMENT                            6
HOSPITALITY MANAGEMENT
Table of Contents
Slide 1: Title Slide    3
Slide 2: Introduction to the Presentation    3
Slide 3: Internal Customers    3
Slide 4: External Customers    3
Slide 5: Impacts of Enhancements    4
Slide 6: Types of Investments    4
Slide 7: How does it compare with the Expected ROI    5
Slide 8: How does it compare with the Expected ROI (Continued)    5
Slide 9: Enhancement Investments and ROI    5
Slide 10: Enhancement Investments and ROI (Continued)    6
Slide 11: Reference Slide    6
Slide 1: Title Slide
Revenue Generation Analysis
Slide 2: Introduction to the Presentation
In this presentation—
· We will discuss and analyze the revenue generation activities,
· Which in the form of enhancing facilities
· Are provided by the hospitality to their customers
Speaker Notes
Hospitality sector, like all other business segments, have suffered on account of the pandemic outbreak last year. However, with the new situations posed in the post covid19 era, the revenue generation activities for this segment will be enhanced on a new level of perfection (Syamsiyah et al, 2020). The focus will be on maximizing the outputs and at the same time, it will be guided by the principle that the customer satisfaction as well as their retention is the high priority.
Slide 3: Internal Customers
Internal Customers are as follows—
· Staffs
· Chefs and cooks
· Cleaning staffs
· Waiters and stewards
· Room Service Providers
· Managers
· Committees
Speaker Notes
Hospitality includes a wide variety of services offered to make sure the perfect experience is given to the customers in an ambient environment. The needs and expectations range from fine dining to the accommodation. Therefore; it will have cooks and chefs ready to serve the best food and at the same time, a team of professionals will be working as the managers on front desk. The cleaning staff will take care of the hygiene but at a superior level this time due to covid19 guidelines to be followed.
Slide 4: External Customers
External Customers are as follows—
· Guests
· Visitors
· People coming to the hotels for satiations
· Adjunct Faculties
· Sponsors
· Third Party Payers
Speaker Notes
Not only at internal level but also at external one, the range of possible customers would approach the hotel facility. There will be normal guests and visitors who will be visiting the hotel for the first time or they may be recurring ones. The hotel will also carry out sponsorship...