A 70-year-old client was admitted to the hospital with several chronic diagnoses, including diabetes, arthritis, and emphysema. The client tells you that he has a case manager, but he does not...

A 70-year-old client was admitted to the hospital with several chronic diagnoses, including diabetes, arthritis, and emphysema. The client tells you that he has a case manager, but he does not understand what that means. How would you explain the case manager’s role to this client?