A. Describe the Management of Information Systems at your employer/ internship and B. Reference slides 16-19 : Please identify a total of six Key Performance Indicators (3 Efficiency and 3...

Key Performance Indictaors
KEY PERFORMANCE INDICATORS
Introduction
        Key performance indicators are measurable values capable of assisting the organization to measure the efficiency and effectiveness of their business against the set key objectives. Key performance indicators must be used by SCO Family of Services at different levels to evaluate their success to reach their targets. With the help of these Key performance indicators organizations can improve the efficiency and effectiveness of metrics in management.
About SCO Family of Services
Voluntary, not for profit human service agency.
Provides essential human services to children, youth, families and adults.
Helps more than 60,000 people across 120 locations.
Operative throughout New York City and Long Island.
Supports family life and personal well being.
Major Areas of Function
Help New Yorkers build a good future based on strong foundation.
Getting children off to a good start based on ethical and moral values.
Assisting the youth in smooth transition from youth to adulthood.
Help families to stabilize and strengthen their relationships.
Delivers programs and services to most under resourced communities.
Programs Offered by SCO Family of Services
Children’s services
Child care
Community Schools
Early childhood education center
Summer programs
After school
Teen and young adult services
Residential and Day Schools
Juvenile Justice services
Multi-Systemic therapy
Family and community services
Community supports
Family support services
Counseling and support
Programs Offered by SCO Family of Services
Health and Wellness
Behavioral health
Mental health clinics
Substance abuse recovery
Intellectual and Developmental disabilities
Community Supports
Residential Programs
SCO Family of Services Council
Diverse group of individuals and corporate partners.
Primary focus is on arranging and managing corporate partners.
Focus on improvement of metrics to manage the core competencies.
Make use of Key performance indicators to enhance the efficiency and effectiveness of metrics in management.
Metrics in Management
Human service executives and managers need to develop methods to align organizational outcomes with client centered goals.
Need to demonstrate values created through their...