An elderly widow covered only by Medicare Parts A and B is a patient in your clinic. You know her resources are limited. She receives a very small pension and Social Security benefits. She is facing...

An elderly widow covered only by Medicare Parts A and B is a patient in your clinic. You know her resources are limited. She receives a very small pension and Social Security benefits. She is facing hip replacement that will involve surgery, hospital care, rehabilitation care prior to her return to her apartment, and outpatient physical therapy. Describe what steps your clinic might take to ease her          financial burden for this much needed care.  You are making a collections call. You follow all the rules and you are gracious in your approach. Before you realize what is happening, however, you have listened to a tale of woe, the patient is in tears, and you want to write your own check for the unpaid balance due. What happened? What will you do now?