AppearanceAttitudeCharacterCommunicationsRespect
Suppose you are an Air Conditioning Repair Technician for a company that provides service to many clients.When their AC unit goes out in the hot month of August, they get upset when you cannot provide immediate repairs to their systems.When you do come to help them, their frustration and anger comes out in their behavior toward you.
Using the work ethics terms listed above,write a brief paragraph on how you can communicate with these users to help them overcome their issues and maintain a respectful business relationship.Do you think your appearance will make any difference to the clients?What about your body language?What level of service should you give these clients?Is there a time when you would discuss with your supervisor the issues with these clients?
***You must post your response and correspond with two other students about their post. Please use complete sentences.***
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