BSBLDR803 Develop and cultivate collaborative partnerships and relationships and
BSBLDR803 Develop and cultivate collaborative partnerships
Student Must Fill this Section
Privacy Release Clause:
“I give my permission for my assessment material to be used in the auditing, assessment validation & moderation Process”.
“I declare that:
· The material I have submitted is my own work;
· I have given references for all sources of information that are not my own, including the words, ideas and images of others”.
Not Yet Satisfactory
Information for Student:
· All work is to be entirely of the student.
General Information for this assessment:
· Read the instructions for each question very carefully.
· Be sure to PRINT your FIRST name & LAST name in every place that is provided.
· Short questions must be answered in the spaces provided.
· For those activities requesting extra evidence such as: research reports, essay reports, etc. The student must attach its own work formatted in double space, Arial 12 pts.
· All activities must be addressed correctly in order to obtain a competence for the unit of competency.
· If the student doesn’t understand the assessment, they can request help from the assessor to interpret the assessment.
· Re-submission of assessment after the term will incur additional fees.
Re-assessment of Result& Academic Appeal procedures:
If a student is not happy with his/ her results, that student may appeal against their grade via a written letter, clearly stating the grounds of appeal to the Chief Executive Officer. This should be submitted after completion of the subject and within fourteen days of commencement of the new term.
· An appeal in writing is made to the Academic Manager providing reasons for re-assessment /appeal.
· Academic Manager will delegate another member to review the assessment.
· The student will be advised of the review result done by another assessor.
· If the student is still not satisfied and further challenges the decision, then a review panel is formed comprising the lecturer/trainer in charge and the Academic Manager or if need be an external assessor.
· The Institute will advise the student within 14 days from the submission date of the appeal. The decision of the panel will be deemed to be final.
· If the student is still not satisfied with the result, he / she has the right to seek independent advice or follow external mediation option with nominated mediation agency.
· Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-enrol in that subject.
The cost of reassessment will be borne by the Institute. The external assessor will base his/her judgement based on principles of assessment. These principles require assessment to be reliable, fair, practical and valid.
· If you are dissatisfied with the outcome of the re-evaluation process, you have a right to appeal through academic appeals handling protocol.
· To appeal a decision, the person is required to complete the WSC- Request for Appeal of a Decision form with all other supporting documents, if any. This form is available via our website. The completed Request for Appeal form is to be submitted to the Student Support Officer either in hard copy or electronically via the following contact details:
Student Support Officer, Western Sydney College (WSC), 55 High St, Parramatta NSW 2150, Email: XXXXXXXXXX
· The notice of appeal should be in writing addressed to the Chief Executive Officer and submitted within seven days of notification of the outcome of the re-evaluation process.
· If the appeal is not lodged in the specified time, the result will stand and you must re-enrol in the unit.
· In emergency circumstances, such as in cases of serious illness or injury, you must forward a medical certificate in support of a deferred appeal. The notice of appeal must be made within three working days of the concluding date shown on the medical certificate.
· The decision of Chief Executive Officer will be final.
· Student would then have the right to pursue the claim through an independent external body as detailed in the students’ complaint / grievance policy.
Comments/ feedback to student
Assessment Task 1: Written Questions
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
· Access to textbooks and other learning materials
· Computer with Microsoft Office and internet access
Your assessor will advise you of the due date of this assessment.
· Answers to all questions
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.
Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. Explain emotional intelligence and its importance in the workplace.
2. Explain two ways you can use emotional intelligence to build effective workplace relationships with team members.
3. Explain how a manager with high emotional intelligence can assist in achieving business objectives. Provide an example to illustrate your answer.
4. Discuss three techniques you can use in the workplace to foster collaboration and promote positive relationships and partnerships.
5. Explain two ways of communicating effectively with a diverse workforce with varying cultural expressions of emotions.
6. Describe two methods you can use to collect data from team members to improve the workplace culture.
7. Discuss the three phases of Lewin’s change management model and how you might use this model to implement organisational transformation.
8. Discuss Kotter’s 8 step process for successful organisational change.
Assessment Task 1 Checklist
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following?
Not Satisfactory (
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