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Assessment 1 T-1.8.1 Details of Assessment Term and Year 2, 2019 Time allowed 5 Weeks Assessment No 1 Assessment Weighting 50% Assessment Type Practical Work & Knowledge test Due Date Week 5 Room TBA Details of Subject Qualification BSB61015 Advanced Diploma of Leadership and Management Subject Name Innovation Details of Unit(s) of competency Unit Code (s) and Names BSBMGT608 Manage innovation and continuous improvement Details of Student Student Name College Student ID Student Declaration: I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source. Signature: ___________________________ Date: _______/________/_______________ Details of Assessor Assessor’s Name SINDHU NAIR Assessment Outcome Results |_| Competent |_| Not Yet Competent Marks / 50 FEEDBACK TO STUDENT Progressive feedback to students, identifying gaps in competency and comments on positive improvements: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my right to appeal and the reassessment procedure. Signature: ____________________________ Date: ____/_____/_____ Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback |_| Student did not attend the feedback session. Feedback provided on assessment. Signature: ____________________________ Date: ____/_____/_____ Purpose of the Assessment The purpose of this assessment is to assess the student in the following learning outcomes: Competent (C) Not Yet Competent (NYC) 1.1 Establish strategies to monitor and evaluate performance and sustainability of key systems and processes 1.2 Undertake detailed analyses of supply chains, and operational, product and service delivery systems 1.3 Identify performance measures, and assessment tools and techniques, and evaluate their effectiveness 1.4 Analyse performance reports and variance from plans for key result areas of the organisation 1.5 Identify and analyse changing trends and opportunities relevant to the organisation 1.6 Seek advice from specialists, where appropriate, to identify technology and electronic commerce opportunities 2.1 Brief groups on performance improvement strategies and innovation as an essential element of competition 2.2 Foster creative climate and organisational learning by promoting interaction within and between work groups 2.3 Encourage, test and recognise new ideas and entrepreneurial behaviour where successful 2.4 Accept failure of an idea during trialling and recognise, celebrate and embed success into systems 2.5 Undertake risk management and cost-benefit analysis for each option or idea approved for trial 2.6 Approve innovations through agreed organisational processes 3.1 Promote continuous improvement and sustainability as essential to doing business 3.2 Address the impact of change and consequences for people and implement transition plans 3.3 Ensure objectives, timeframes, measures and communication plans are in place to manage implementation 3.4 Implement contingency plans in the event of non-performance 3.5 Follow up failure by prompt investigation and analysis of causes and manage emerging challenges and opportunities effectively 3.6 Ensure that learnings from activities are captured and managed to inform future work 3.7 Regularly evaluate continuous improvement systems and processes 3.8 Communicate costs and benefits of innovations and improvements to relevant groups and individuals Assessment/evidence gathering conditions Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student can only achieve competence when all assessment components listed under “Purpose of the assessment” section are recorded as competent. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment. Resources required for this Assessment 1. Computer with relevant software applications and access to internet 1. Weekly eLearning notes relevant to the tasks/questions Instructions for Students Please read the following instructions carefully · This assessment has to be completed |X| In class |_| At home · The assessment is to be completed according to the instructions given by your assessor. · Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within two weeks of the assessment due date. All other feedback will be provided by the end of the term. · Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency. · If you are not sure about any aspects of this assessment, please ask for clarification from your assessor. · Please refer to the College re-assessment for more information (Student Handbook). PART 1: ASSESSMENT ACTIVITY: PRACTICAL WORK – 30 MARKS Instructions The tasks in this PART 1 Practical Work require you to research, analyse, plan and interpret information to demonstrate your ability to apply the skills in the unit. You are permitted to work collaboratively in small groups with your peers to complete each task; however, you must document your own responses. You must attempt all activities. You will need access to the following resources: BSBMGT608 Learner Guide. There are 20 activities in PART 1 each with 1.5 marks allocated. (20 x 1.5 = 30 marks) For this task, you are required to choose a hypothetical workplace (or use your own real workplace) and develop an innovation and continuous improvement plan for an area of the business. Identify the workplace 1.1 Briefly describe your chosen workplace and the need for innovation and continuous improvement by completing the table below: Workplace Briefly describe your chosen workplace. E.G. Organisation details, products and services. Process, program or system to be reviewed Describe the existing process, program or system that needs to be reviewed. What is the need for reviewing this process, program or system? Innovative process, program or system: What is the new innovative continuous improvement will you introduce? This could be a program, process or system improvement. Review existing programs, systems or processes 1.2 Review the existing program, system or process by completing the following SWOT analysis: Strengths What are the strengths of the current process, program or system? Weaknesses What are the strengths of the current process, program or system? Opportunities What are some ideas you could implement to make improvements to the current process, program or system? Threats What are the threats and risks to the process, program or system? Develop options for continuous improvement and innovation 1.3 Completing the following ‘Innovation and Continuous Improvement Plan’ template to help you to plan for the implementation of your new innovation. Innovation and Continuous Improvement Plan Innovative process, program or system: (This should be consistent with task 1.1. What is the new innovative continuous improvement will you introduce? This could be a program, process or system improvement) Specific Objectives: (Identify the specific objectives to be achieved) Knowledge management system: (What are the knowledge management systems that could be used and their purpose) Other resources: (Include references to relevant organisations, government bodies and supporting resources) Plan innovative and continuous improvement processes 1.4 List and describe three (3) support team strategies to actively encourage and members to share innovative and creative ideas and participate in decision making processes for continuous improvements. 1.5 List two (2) strategies you can implement to recognise the success of the team? 1.6 List and describe each member of the continuous improvement team (create hypothetical names), their position and their roles and responsibilities in implementing the innovative continuous improvements. Team Member’s Name Position Roles and Responsibilities e.g. Jill Team Leader Monitor the staff and track progress; report on any deviations to the plan; 1.7 Imagine that your new innovative change is very different and imposes huge changes to the role and responsibilities of the people in your team. What are three (3) change management strategies you can implement to ensure the team are all on board? 1.8 What are three (3) strategies you can implement to promote continuous improvement, innovation, sustainability and entrepreneurial behaviour as key to developing a quality business and an essential element of competition? Strategy for viewing continuous improvements as key to developing a successful business? Strategy for viewing innovation as key to developing a successful business? Strategy for viewing sustainability as key to developing a successful business? Strategy for viewing entrepreneurial behaviour as a key to developing a successful business? 1.9 In order to implement new innovations, you will need to communicate the plan to the team. Develop a communication plan to ensure that the continuous improvement strategies are communicated to all stakeholders. Include the stakeholder, communication strategy (e.g. newsletter, email, meeting etc.) and then describe what you will include in the strategy. Communication Plan Stakeholder e.g. staff, general manager, team leader, project manager etc. Communication Strategy e.g. email, training, meeting, newsletter, Description What information will you include in the strategy? 1.10 In order to implement new innovations, you will need to develop an Action Plan for the team. Develop an Action Plan to ensure that all stakeholders are clear about their roles and responsibilities. Use the following template to document your plan. Action Plan New Innovation: (This should be consistent with 1.1) Process or Strategy (This should be consistent with task 1.1. What is the new innovative continuous improvement will you introduce? This could be a program, process or system improvement) Objectives (This is what you want to achieve) Success Measures (what will help to measure and evaluate the success of the new innovation process or strategy?) Who’s responsible? (Who is responsible for implementing the processes or strategies?) Timeframe? (When would you like to achieve the new process or strategy?) Process or Strategy Objectives Success Measures Who’s responsible? Timeframe? Process or Strategy Objectives Success Measures Who’s responsible? Timeframe? Process or Strategy Objectives Success Measures Who’s responsible? Timeframe? Monitoring and Evaluating Performance 1.11 List and describe two (2) ways you could you record work team performance to assist in identifying opportunities for further improvement. 1.12 List and describe two (2) processes you would create to ensure that team members are informed of the outcomes of continuous improvement efforts.