Assessment Details Qualification Code/Title ICT60220 Advanced Diploma of Information Technology Assessment Type Assessment 1 Time allowed Due Date Location Term / Year Unit of Competency National...

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Assessment Details Qualification Code/Title ICT60220 Advanced Diploma of Information Technology Assessment Type Assessment 1 Time allowed Due Date Location Term / Year Unit of Competency National Code/Title BSBTWK502 Manage team effectiveness Student Details Student Name Student ID Student Declaration: I declare that the work submitted is my own and has not been copied or plagiarised from any person or source. Signature: ____________________________ Date: _____/_/_________ Assessor Details Assessor’s Name RESULTS (Please Circle) ☐SATISFACTORY ☐NOT SATISFACTORY Feedback to student: *If Student is Not Satisfactory Reassessment Required ☐ Yes ☐ No Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. Signature: ________________________ Date: ______/_______/___________ Comment: Instructions to the Candidates · This assessment is to be completed according to the instructions given below in this document. · Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmit in showing your competence with this unit. · If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. · Please refer to the College re-submission and re-sit policy for more information. · If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately. · Please read the Tasks carefully then complete all Tasks. · To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with a satisfactory result for another Assessment. · This is an Open book assessment which you will do in your own time but complete in the time designated by your assessor. Remember, that it must be your own work and if you use other sources then you must reference these appropriately · Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be 12, line spacing has to be Single line and Footer of submitted document must include Student ID, Student Name and Page Number. Document must be printed double sided. · This is Individual Assessments. Once you have completed the assessment, please provide the Hard copy of the Assessments to your Trainer/ Assessor. · Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark of Not Satisfactory. SCCM uses Safe Assign Plagiarism Checker to check the originality of the student assessment. Student must be aware of and understand the SCCM’s policy on plagiarism and certify that this assignment is their own work, except where indicated by referencing, and that student have followed the good academic practices noted above. Introduction The assessment tasks for BSBTWK502 Manage team effectiveness are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully. Assessment for this unit BSBTWK502 Manage team effectiveness describes the performance outcomes, skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. For you to be assessed as competent, you must successfully complete two assessment tasks: · Assessment Task 1: Knowledge questions – You must answer all questions correctly. · Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio. Assessment Task 1: Knowledge questions Information for students Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you: · review the advice to students regarding answering knowledge questions in the Business Works Student User Guide · comply with the due date for assessment which your assessor will provide · adhere with your RTO’s submission guidelines · answer all questions completely and correctly · submit work which is original and, where necessary, properly referenced · submit a completed cover sheet with your work avoid sharing your answers with other students. i Assessment information Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on: · where this task should be completed · the maximum time allowed for completing this assessment task · whether or not this task is open-book. Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. Questions Provide answers to all of the questions below: Outline two benefits of good group dynamics on a team’s performance. Outcome ☐Satisfactory ☐Not Satisfactory Comment Provide examples of three causes of poor group dynamics and how this can impact a team. Outcome ☐Satisfactory ☐Not Satisfactory Comment Explain why a team would need a team performance plan. Outcome ☐Satisfactory ☐Not Satisfactory Comment Complete the table below to show various methods that can be used to help overcome the following scenarios: The team needs to complete a project by a certain deadline. The team members do not understand the reason for undertaking the project or their own involvement in it. The team members are a diverse group and have many different outcomes in mind. They are struggling to organise themselves as a team. The team are struggling to communicate effectively. There have been a few miscommunications lately as some employees are using email and some are verbally providing updates and then forgetting what was said. Outcome ☐Satisfactory ☐Not Satisfactory Comment Provide at least five examples of communications in the workplace which can contribute to team morale and cohesion by completing the table below: Outcome ☐Satisfactory ☐Not Satisfactory Comment In light of the Covid-19 pandemic and employees working from remote locations, provide examples of two tools or techniques for creating collaboration between team members. Outcome ☐Satisfactory ☐Not Satisfactory Comment Team leaders need to develop strategies to ensure that their team members have input into planning, decision making and operational aspects of work. Describe at least three strategies that can be used to accomplish this. Outcome ☐Satisfactory ☐Not Satisfactory Comment Explain how to give constructive feedback to a team member. Outcome ☐Satisfactory ☐Not Satisfactory Comment Explain what is meant by reaching consensus in a team. Outcome ☐Satisfactory ☐Not Satisfactory Comment Describe two strategies for reaching consensus in a team. Outcome ☐Satisfactory ☐Not Satisfactory Comment Outline two ways that issues can be identified by team members. Outcome ☐Satisfactory ☐Not Satisfactory Comment Describe three strategies a team leader can use to help resolve issues in a team. Outcome ☐Satisfactory ☐Not Satisfactory Comment Assessment Task 1: Checklist Student’s name: Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? Completed successfully? Comments Yes No Question 1 Question 2 Question 3 Question 4 Question 5 Question 6 Question 7 Question 8 Question 9 Question 10 Question 11 Question 12 Task outcome: · Satisfactory · Not satisfactory Assessor signature: Assessor name: Date: © Sydney City College of Management Pty Ltd RTO: 45203 CRICOS: 03620C Date Revision date Version Page 3 of 13 File Name: BSBTWK502 Student Assessment Jan 2022 Jan 2023 1 © Sydney City College of Management Pty Ltd RTO: 45203 CRICOS: 03620C Date Revision date Version Page 3 of 13 File Name: BSBTWK502 Student Assessment Jan 2022 Jan 2023 1
Feb 16, 2022
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