ASSESSMENT INSTRUCTION BSBOPS601 Develop and implement business plans
BSBOPS601 Develop and implement business plans 2 | P a g e
Abbey College Australia
National Provider No. 91136| CRICOS Registration No. 02658G
Version V1.0 Jan 2021
Assessment Summary
Read all the instructions below before attempting the assessment task. Assessment tasks are tools used to determine if you have the knowledge and skills to complete tasks to industry standards within the workplace. Your trainer/assessor will help you throughout this task and it is your responsibility to provide enough evidence to justify a competent decision by the trainer/assessor. If you do not understand the questions or what is required, ask your trainer/assessor for assistance. For group assessments, all students are to contribute to the assessment tasks. You are allowed to work in groups up to a maximum of four people. You are to complete all tasks by the due date and assessments must have a coversheet attached. If you think you do not have enough time to complete the tasks by the due date, discuss with the trainer/assessor the reasons of why you cannot submit on time.
Writing your responses
When answering questions, ensure that your answers are detailed enough to so the assessor can draw a conclusion that you have the knowledge and/or skills to demonstrate competency. Handwritten answers must be written in blue or black pen. When producing reports, ensure that your project has a title page, table of contents, page numbers, reference list, ensuring that your answers thoroughly match the questions asked. Answer all questions in your own words to avoid plagiarism. Plagiarism is copying someone else’s work or ideas and saying that it your own work. Sources of work must be properly referenced, outlining the source of your ideas. Penalties may include having to resubmit the assessment task again, repeating the Unit of competency, or for repeat plagiarism, expulsion from Abbey Business College.
Marking of Assessments
On submission of your assessment will be marked for a result of either Satisfactory (S) or Not Yet Satisfactory (NYS). If you receive a NYS result, you will be asked to redo the tasks again. To achieve a competent result with this unit, all tasks need to be completed and marked as satisfactory. Your trainer/assessor will provide feedback to you on each task, outlining where you must improve to achieve a Satisfactory (S) result. When all tasks are marked as Satisfactory (S), you will receive a result of Competent (C) for this unit otherwise, you will be marked Not Yet Competent (NYC). Assessments submitted to the trainer/assessor after the due date may not be accepted, and you may have to a resubmission fee.
Unit of competency application
This unit describes the skills and knowledge required to install and manage a server. Server management includes initial configuration and testing, ongoing administration, software distribution and updates, profiling and monitoring servers, and troubleshooting.
BSBOPS601 Develop and implement business plans 3 | P a g e
Abbey College Australia
National Provider No. 91136| CRICOS Registration No. 02658G
Version V1.0 Jan 2021
It applies to individuals with competent information and communications technology (ICT) skills, employed in network management or server administration roles.
Elements and Performance Criteria
ELEMENT
PERFORMANCE CRITERIA
Elements describe the essential outcomes.
Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Establish business plan
1.1 Identify organisational and legislative frameworks relevant to development of a business plan
1.2 Review market requirements for the organisation’s products and service
1.3 Identify and assess business requirements, objectives, competitors and established plans
1.4 Develop performance objectives and measures for business plan, in consultation with relevant stakeholders
1.5 Identify financial, human and physical resource requirements for the business
1.6 Develop business plan
2. Implement business plan
2.1 Communicate business plan to all relevant stakeholders
2.2 Confirm skilled labour is available to implement plan
2.3 Test performance measurement systems and refine, where required
2.4 Prepare reports on key aspects of the business
2.5 Report system failures, product and service failures and variances to the business plan as they occur
3. Respond to performance data
3.1 Analyse performance reports against planned objectives
3.2 Review performance indicators and refine, where required
3.3 Identify and coach under-performing staff
3.4 Establish ongoing review processes
Foundation Skills
Skill
Description
Reading
• Gathers, interprets and analyses textual information when developing the business plan and monitoring operational performance
BSBOPS601 Develop and implement business plans 4 | P a g e
Abbey College Australia
National Provider No. 91136| CRICOS Registration No. 02658G
Version V1.0 Jan 2021
Writing
• Communicates relationships between ideas and information, matching style of writing to purpose and audience
• Researches, plans and prepares business plan for relevant stakeholders
Oral communication
• Presents information and seeks advice using language and features appropriate to audience
• Participates in discussions using listening and questioning to elicit the views of others and to clarify or confirm understanding
Numeracy
• Extracts and evaluates mathematical information to review the market, research competitors and review pricing structures
Enterprise and initiative
• Takes full responsibility for identifying and complying with legislative requirements applicable to self and the organisation
Teamwork
• Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction, influencing direction and taking a leadership role
• Provides support in field of expertise to colleagues, as required
Planning and organising
• Sequences and schedules complex activities, monitors implementation and manages relevant communication
• Systematically gathers and analyses all relevant information and evaluates options in order to monitor performance and identify opportunities for improvement
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
• develop and implement at least one business plan.
In the course of the above, the candidate must:
• analyse and research business vision, mission, values, objectives, goals, competitors, financial targets, management arrangements and marketing approaches
• write a business plan, including:
• description of the business
• products and services
• financial, physical and human resource requirements
• regulatory requirements
• marketing strategy
• financial indicators
• productivity and performance targets for key result areas
BSBOPS601 Develop and implement business plans 5 | P a g e
Abbey College Australia
National Provider No. 91136| CRICOS Registration No. 02658G
Version V1.0 Jan 2021
• monitor and respond to business performance including evaluation of performance against key results indicators
• consult, communicate with and report to relevant stakeholders
• provide analysis of the strengths and weaknesses of a business plan.
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
• organisational and legislative frameworks required for the development of business plans, including:
• pre-existing strategic, business and operational plans
• business vision, mission, values and objectives
• permits or licences that may be required for new activity
• processes for developing and monitoring business plans
• customer needs and budgeting information
• performance objectives and measures, including key results indicators
• stakeholders involved in the development of business plans.
What happens if your result is ‘Not Yet Competent’ for one or more assessment tasks?
The assessment process is designed to answer the question “has the participant satisfactorily demonstrated competence yet?” If the answer is “Not yet”, then we work with you to see how we can get there.
In the case that one or more of your assessments has been marked ‘NYC’, your Trainer will provide you with the necessary feedback and guidance, for you to resubmit/redo your assessment task(s).
What if you disagree on the assessment outcome?
You can appeal against a decision made about an assessment of your competency. An appeal should only be made if you have been assessed as ‘Not Yet Competent’ against specific competency standards and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent.
You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of the unit you are appealing against the assessment of.
You can request a form to make an appeal and submit it to your Trainer, the Course Coordinator, or an Administration Officer. The RTO will examine the appeal and you will be advised of the
BSBOPS601 Develop and implement business plans 6 | P a g e
Abbey College Australia
National Provider No. 91136| CRICOS Registration No. 02658G
Version V1.0 Jan 2021
outcome within 14 days. Any additional information you wish to provide may be attached to the form.
What if I believe I am already competent before training?
If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your Trainer, as you may be able to apply for Recognition of Prior Learning (RPL).
Credit Transfer
Credit transfer is recognition for study you have already completed. To receive Credit Transfer, you must be enrolled in the relevant program. Credit Transfer can be granted if you provide the RTO with certified copies of your qualifications, a Statement of Attainment or a Statement of Results along with Credit Transfer Application Form. (For further information please visit Credit Transfer Policy).