Attached as assessment 3
Assessment item 3 back to top Business memo on the ethics of managing resistance Value: 30% Due Date: 04-Feb-2019 Return Date: 25-Feb-2019 Length: 900 +/-10% Submission method options: Alternative submission method Task back to top You can choose to complete this assessment in a group or on your own. There are two options: option A is a group-based task and option B is an individual task. Your facilitator will advise you of the arrangements for making your selection. Assessment 3 Option B You must first develop two principles of ethical change management that should be applied to the management of change. The principles should be applicable to most change situations that a manager may face, and they should be grounded in the change management literature. At least four references must be used in completing this task. Next, you must analyse the behaviour of Mark Dawson, Senior VP of Operations, as follows. (i)Identify whether Mark Dawson is resisting the change that Cheryl Hailstrom is seeking to make. Your choice must be justified, with reference to relevant change management studies. (ii)Critique the response of Cheryl Hailstrom towards Mark Dawson, using relevant change management literature and the principles that you formed earlier (iii)Recommend no more than three measures that can be taken by Cheryl to manage the evident resistance that you have found, with reference to relevant change management studies. The measures must show that the principles of ethical change management that you developed are being applied. At least ten references must be provided for this component of the task. Online submission via Turnitin is required for this assignment. Details will be provided by your subject lecturer. Rationale back to top This assessment task will assess the following learning outcome/s: · be able to identify, examine and critically analyse approaches to organisational change, and assess the outcomes, from a range of theoretical perspectives. · be able to identify, analyse and critically evaluate resistance to organisational change from a range of positions. · be able to analyse and assess the ethical nature of organisational change. Marking criteria and standards back to top Criterion HD DI CR PS FL Ethical principles (5) (At least four references must be provided.) The principles identified demonstrate a deep understanding of the ethical nature of organizational change. They are grounded in a wide reading of the change literature and demonstrably applicable to a wide range of organisations. The principles identified demonstrate a deep understanding of the ethical nature of organizational change. They are grounded in a range of relevant research and professional literature. The principles are applicable to a wide range of organisations. The principles identified demonstrate a sound understanding of the ethical nature of organizational change. They are based on several sources of relevant research and professional literature. The principles are applicable to a wide range of organisations. The principles identified demonstrate a satisfactory understanding of the ethical nature of organizational change. They are based on at least four sources of relevant research and professional literature. The principles are applicable to many organisations. Does not meet minimum requirements. Critically evaluate resistance (20) (At least ten references must be provided.) The paper provides a deep, critical and evidence-based evaluation of resistance and ethicality of responses. Recommendations are linked to the analysis and very well supported with evidence from literature and case examples. A critical analysis of resistance in the case and ethicality of responses from all relevant parties is provided. There is very clear and appropriate use of literature to support the analysis and the recommendations made. Resistance in the case is analysed critically, having regard to a wide reading of the literature and critical thought. The ethicality of responses from all relevant parties is discussed effectively. A competent attempt is made to identify and critically analyse resistance and the ethicality of responses by most relevant parties. Recommendations are informed and appropriate. Does not demonstrate critical evaluation of resistance and ethicality of responses. Poor quality recommendations are offered. Presentation, expression and referencing. (5) Professional presentation of memo. The APA6 system of referencing is applied fully and correctly. The paper demonstrates a high quality of written expression. Professional presentation of memo. The APA6 system of referencing is applied fully. A high quality of written expression is demonstrated. The APA6 system of referencing is applied correctly. There may be some gaps in the quality of written expression. A competent attempt is made to present the analysis and to apply the APA6 system of referencing. Written expression is competent. Poor presentation, expression and referencing. Total (30) Presentation back to top · You may present your work as a Word document or a powerpoint presentation. · Use 12 point font, 1.5 line spacing. · Format: a guide to the format for this assessment will be provided in a separate detailed briefing on the task. Requirements back to top · This assignment must be submitted through Turnitin. It is recommended that your name, student ID and page number are included in the header or footer of every page of the assignment. Further details about submission in Turnitin are provided in On-line submission. · A detailed briefing on this assessment task will be provided in class. You must use the information in this briefing to complete this task. · You must keep to the stipulated word count. A reduction of up to 2 marks may be applied for exceeding the stipulated word count, and excess words may not be marked. · Use the APA6 referencing system fully and correctly for in-text citations and for your reference list. · All words are included in the word count, except for the title page, citations and reference list. Tables and diagrams are included in the word count. · Extensions will only be granted in line with the policy on extensions that is set out further below. Topic 1: Introduction to MGT540; Assessment and Resources TO SOME PEOPLE, IT MAY SEEM THAT ORGANISATIONAL CHANGE IS RANDOM, SEEMINGLY COMING OUT OF NOWHERE; SURPRISING, EVEN SHOCKING. If that’s the reality, then you’d have to agree that such change projects are probably doomed before they begin. Managing organisational change is among the most important, meaningful projects that a manager will undertake. But, it is not an easy task. It can be messy and complex. That’s because managing change cannot be done well by using a standard prescription. View https://www.youtube.com/watch?v=aGRDUKR3E8Q After studying this topic, you should be able to: Describe an overview of this subject and the topics that will be covered. Outline your experience of change, and describe how you experienced it. Outline the scope, due dates and format of the three assessments in the subject, and how these are to be submitted. Decide if you will need to access additional supporting resources for your study that are available through CSU. https://www.youtube.com/watch?v=aGRDUKR3E8Q Overview of MGT540 This subject begins with a menu of ways of conceptualising change – we call it, different approaches to understanding change. But, the need for change is not a random thing. Ordinarily, it is grounded in contextual analysis; that is, analysis of the external and internal environments of an organisation. This analysis produces insights into opportunities and needs for change. The work of change analysis must be informed by good data and information. We do place a high value in this subject on the quality of information that you use in your assessments and in your professional practise. Culture is, arguably, one of the most powerful internal contextual elements in any organisation. So, we pay particular attention to this, and to the important role of stakeholders – individuals and groups who can make or break any change. When it comes to implementation, again, there are several models of change that may be applied by a manager. This is not surprising, because the model of change that’s used in a given organisation will depend on its external and internal contexts. One model doesn’t work for all. Implementation of change is also dependent, to a very large degree, on the role of the change agent, and specifically, the communication of change by the change agent. Thinking about implementation a little further, we will see that the way we approach the design of change interventions, or change strategies, to put it another way, is critical; perhaps more important even than the strategies themselves. Appreciative inquiry is a relatively recent, inclusive and positively- oriented approach to the design of change. This approach goes a long way towards gaining buy-in, engagement, with a change proposal. Get this wrong and you should expect a world of resistance, which needs to be handled with care. Prevention is best, so we want to look carefully at how to engage people in an ethical way. As you can see, THIS SUBJECT GIVES YOU A MENU OF WAYS TO APPROACH AND IMPLEMENT CHANGE THAT CAN BE APPLIED, WITH CRITICAL THOUGHT, TO ANY SITUATION THAT YOU FACE. It complements work that you have done, or will do, in other management subjects, such as human resource management and strategic management. The topics are presented in a workbook format, which gives you a good grounding in the relevant content. The workbook activities are complemented by instruction on concepts, theory and application to the real world. THIS IS AN ACTIVE APPROACH TO LEARNING THAT PUTS YOU IN THE DRIVER’S SEAT. In addition to your own experiences, those of your colleagues and the experience of your facilitator, this subject uses a case study, The Lakeland Wonders case, to ground the application of content. Finally, the work that you do in each workbook topic will help you to make a start on the assessments. Sounds like a good deal? Read on. This first topic is an orientation to the subject. You will be lifting out and examining slices of your work and life experience relating to change. This will help to tune your mind in to the content that follows. Things to do to study this topic Read through the subject outline – especially, the subject schedule, assessments and policy on extensions. Locate the Interact2 site and make yourself familiar with the pages in that site. Think of an example of change – organisational or other – that you have experienced in the last five years. Sketch an outline of this change. Now, consider these aspects of the change, recalling your thoughts and feelings Aspects of Change Thoughts, feelings (what was it like for you?)