Assessment Task 2:
Workplace Project
Opened:
Monday,
29 August 2022, 8:00 AM
Due:
Sunday,
16 October 2022, 11:59 PM
To do:
Make
a submission
Failed:
Receive a grade
PART A: DEVELOP A
CONSUMER ENGAGEMENT AND PARTICIPATION PLAN
INSTRUCTIONS:
This task requires that you:
develop
a plan for consumer participation and engagement so clients of your
organisation can be involved in the decision-making process for the
development of your service program
identify
potential barriers to client participation and plan ways in which they can
be overcome
identify
other services and networks and plan consultation
identify
the broader context of the organisation and how this may impact on service
delivery
Use the template provided to complete your
plan.
Make a copy of your template – you will need it in
Part B to consult with your clients.
PART B: CONSULT
WITH CLIENTS
INSTRUCTIONS:
As part of this task you will meet with a group of
clients who will attend your program.
Your assessor will allocate these ‘clients’ to you
– they will be role played by some of your classmates.
This task will require you to:
consult
with clients using the Consumer Engagement and Participation plan (see
Part A)
investigate
the needs and preferences of your clients as a basis for developing
your program
address
barriers to client participation in your program.
Use the template provided below to record the
outcomes of the consultation session.
CLIENT CONSULTATION
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Name of organisation
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Date and time of consultation
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Who attended the consultation?
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What client needs were identified?
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What client preferences were identified?
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How will diversity be supported?
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How will clients participate in the development
and implementation of the program?
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Provide a description of the program that will be
run. Include an agenda if required.
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