Assessment Task 4:Project - Implement a Service Program INSTRUCTIONS: This task requires you...

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Assessment Task 4:Project - Implement a Service ProgramINSTRUCTIONS:This task requires you to: communicate roles and responsibilities to relevant people facilitate training required to...

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Assessment Task 4:
Project - Implement a Service Program

INSTRUCTIONS:

This task requires you to:

communicate

roles and responsibilities to relevant people

facilitate

training required to support program implementation

monitor

service delivery against the program’s objectives and its budget

identify

and address any problems in addressing client needs

maintain

relevant documentation.

Complete your Service Program implementation Plan
by using the information from previous assessments and the template provided
below.

SERVICE PROGRAM IMPLEMENTATION TEMPLATE
Name of organisation		Program title
Detailed description of the program

Section A – Communicate roles, responsibilities and procedures to stakeholders
Action Plan	Roles and responsibilities, and procedures and/or arrangements to be communicated	How will this occur?	What resources are required?	When will this occur?	Person responsible
What information needs to be provided to staff?
What information needs to be communicated to clients
Information to be communicated to other internal stakeholders
Information to be communicated to external stakeholders

Section B – Training to support implementation
Training requirement	Who is to be trained	How is the training to be delivered?	Who will deliver the training?	What resources are required?

Section C – Monitor service delivery and client needs against program objectives and budget
What are the objectives of this program?
At what stages of the program will service delivery and client needs be monitored? How will this occur?	The program will be monitored at the following stages:	How will monitoring occur?
What performance indicators will indicate that the program has satisfied the objectives?
What mechanism/s will be available to clients if they feel their needs have not been addressed or they wish to make a complaint?

Section D – Monitor expenditure and income against budget
	Expenditure Items	Budgeted Expenditure	Actual Expenditure	Difference
Complete the table to enable you to compare budgeted expenditure and income against actual expenditure and income. Enter all known data of budget from Program Development template. Note the following changes from the original budget and incorporate these to calculate an overall budget analysis Expenditure: For the purposes of the simulation – choose four expenditure items to go over cost by 10%. Income and funding For the purpose of the simulation, assume a local business who heard about the program has donated an additional $500.	Staffing resources
	Physical resources
	Total expenditure
	Income and funding
	Total income and funding
Calculate your final difference from budget and indicate whether you were under or over budget.	Difference in expenditure
	Difference in income/funding
	Final outcome		Over budget Under budget (circle as appropriate)

Section E – Documentation
Make a list of all documentation that may be required during the implementation and monitoring of this program	Name of documentation	Purpose

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Answered Same DayNov 09, 2022

Ayan · Accepted Answer

Assessment Task 4: Project - Implement a Service Program
INSTRUCTIONS:
This task requires you to:
· 	communicate roles and responsibilities to relevant people
· 	facilitate training required to support program implementation 
· 	monitor service delivery against the program’s objectives and its budget 
· 	identify and address any problems in addressing client needs
· 	maintain relevant documentation.
Complete your Service Program implementation Plan by using the information from previous assessments and the template provided below.
	SERVICE PROGRAM IMPLEMENTATION TEMPLATE
	Name of organisation
	Happyville Drop-in centre
	Program title
	A holiday celebration of freedom.
	Detailed description of the program
	Group outing to a gaming facility, laser tag, and a drop-in centre with a special guest singer and songwriter.
	Section A – Communicate roles, responsibilities and procedures to stakeholders  
	Action Plan
	Roles and responsibilities, and procedures and/or arrangements to be communicated
	How will this occur?
	What resources are required?
	When will this occur?
	Person responsible
	What information needs to be provided to staff?
	· Roster 
· Roles and Responsibilities
· Timetable 
· Evacuation plan
	· Staff Meetings
	· Staff
	· Week 5
	· Program Worker
	What information needs to be communicated to clients
	· Rules of the centre 
· Code of conduct (tolerance, diversity) 
· Parental consent forms 
· Timetable of events
	· Client Engagement Meeting 
· Emails, flyer,

Assessment Task 4:Project - Implement a Service ProgramINSTRUCTIONS:This task requires you to: communicate roles and responsibilities to relevant people facilitate training required to...

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