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Assignment Record and Cover Sheet Assignment Brief Module Title: Management and Organisations Module Code: MMP_4_MAO Assignment No/Title: Individual Report Assessment Weighting: 100% Submission Date: Friday, 15/12/23 (4pm) Feedback Target Date: 19/01/24 Module Co-ordinator/ Tutor: Kabiru Oyetunde Word count 2500 (+/-10%) Submission Instructions: This assignment is to be submitted electronically 1. This assignment must be submitted electronically by 4.00 pm on the submission date. 2. To submit electronically you must upload your work to the e-submission area within the respective module on Moodle. 3. Multiple drafts can be submitted up to the submission date. 4. Please remember you must leave at least 24 hours between submissions if you make changes to your work. Each submission will overwrite the previous one until the due date and time has passed. 5. You are reminded of the University’s regulations on cheating and plagiarism. In submitting your assignment, you are acknowledging that you have read and understood these regulations. 6. You are reminded that it is your responsibility to keep an electronic copy of your assignment for future reference. 7. Your citation needs to follow the LSBU Harvard style referencing. The Assignment Task(s) This Assignment was developed to assess the following Learning Outcomes: · Describe and explain the different approaches to organisation and management within the context of the external business environment (summative assessment via assignment) · Apply the key principles of organisational behaviour in the areas of organisational structure, organisational culture, organisational change, work motivation, job satisfaction, psychological contract, working in groups/teams, and leadership (summative assessment via assignment) · Apply the key principles of human resource management in the key functional areas of employee resourcing, development, rewards and relations (formative assessment via seminar work) · Have the ability to work with others to solve problems, exercise initiative and take personal responsibility, while working through uncertainty and change (formative assessment via seminar work) The brief for this assessment is as follows: TASK 1: CASE STUDY (800 words) Ubuntu Inc is a leading company manufacturing microchips in the Kwa Zulu Natal region of the Republic of South Africa. Among other firms developing microchips, Ubuntu is popular for high ethical values in dealing with both workers and customers. The company’s honesty in its dealings and ability to deliver both planned and emergency orders in record time gives it competitive edge in the industry. Amahle has been a manager at Ubuntu for six years and leads the sales team of the company. In a recent performance evaluation exercise involving workers, customers, and senior managers, Amahle’s score is in the 80th percentile. She scores high in leadership abilities, competence, motivating and inspiring team members. Further feedbacks from the exercise extol Amahle’s skills and recommend improved practical application of her skills for her team and organisational success. Based on the feedback, Amahle is determined to improve her leadership skills in the next financial year. Mthembu, a subordinate to Amahle, was moved to the sales team two years ago. He has a record of sterling performance rating throughout his stay at Ubuntu for the past ten years. Mthembu has good work ethics, highly efficient in dealing with customers, committed, and ready to go the extra mile to ensure customer satisfaction and meet team objectives. Despite his record of achievements, Mthembu is deficient in the technical knowledge of microchips production. Disappointingly, in the last two months, Mthembu’s performance has been waning. He now missed deadlines and less efficient. Amahle, with the mindset of developing Mthembu, assigned him two big sales projects that will give him the development opportunity he requested. Amahle is known for this developmental approach and has an optimistic view of her team members’ performance. During the weeks leading to the delivery of the projects, Amahle worked with him on his plans and checks in regularly. At every catch-up meeting Mthembu continued to assure her that everything is going well as planned despite the visible signs of failure. This ended up negatively impacting Amahle’s team. Other team members were upset and had confrontations with Mthembu over his failure to deliver the projects. Amahle called out Mthembu’s irresponsibility and improper behaviour and met with him many times to discuss his behaviour. She also discussed with Mthembu’s team mates to get their perspective of the situation. To help Mthembu get back on track, Amahle sometimes downplays the seriousness of Mthembu’s unusual behaviour considering how the situation can affect his mental health. However, Mthembu seems not to understand the gravity of how his attitude has affected the team. Further meetings with Mthembu reveal he is suffering from personal wellbeing and financial issues. He is also concerned about the changes on the team that Amahle implemented few months ago. Mthembu accepted Amahle’s feedback and ready to be responsible for his actions. However, one of Amahle’s greatest concerns is how to get a stellar performer back on track amidst Mthembu’s apparent waning confidence. Based on the situation, respond to the following: 1. What are the actions from the case that depicts Amahle as a manager, and as a leader? 2. Drawing on the Blake-Mouton Managerial Grid model, describe with justification the leadership style of Amahle. 3. If you were Amahle, what work culture would you want to develop to help increase collaboration and cooperation between Mthembu and other team members. TASK 2: REFLECTIVE WRITING (500 words) Write a reflection on the topics discussed in weeks 2 (External Environment), 3 (Organisational Structure and Systems), and 6 (Working in Groups and Teams). In this task, illustrate 3 key takeaways you have learnt about each topic and highlight how this will help you practically in your career. Also, based on your reflection on the class discussions, identify any areas of skills and/or knowledge that you feel will help you in your career. TASK 3: PRACTICE (1200 words) Choose one of the roles below. For your chosen role, prepare a resourcing and development plan. a. Pilot b. Cyber Security Engineer c. HR Analyst Your plan should include the following: 1. Recruitment plan: i. An appropriate job advertisement ii. An indication of appropriate recruitment sources with justification of why you have chosen each source. 2. Selection plan: i. Highlight the selection process you will employ in choosing your preferred candidate with justification for each step in the selection process (e.g., test/interview types and sample questions). Justify every step in this process. 3. Development plan: i. Demonstrate the training and development types that you will employ to develop the chosen candidate based on the job role. Your plan should include but not limited to the development aims and objectives, venue, and duration, need assessment, etc. Students are expected to engage in wider reading to bring in relevant points from the literature in their answers. Presentation: · Your submission should be presented in a report format. The report should contain three main sections (include sub-sections where appropriate). · Sections should be numbered, and a content and cover page should be included. · Work must be referenced, and a bibliography provided. · All the responses to the tasks must be submitted as a word file (.doc, .docx) or pdf document (.pdf). · Course work must be submitted using Arial font size 11 (or larger if you need to), with a minimum of 1.5 line spacing. · Your student number must appear on the cover page. Your name must not be on your coursework. Word Count: As a guide, aim for 2,500 words (+/- 10%) Footnotes will not count towards word count totals but must only be used for referencing, not for the provision of additional text. The bibliography will not count towards the word total. Assignments exceeding the word limitation will be penalised. Assessment Criteria: Each task is being marked according to the following rubric: 70% and over A very well constructed report with logical and comprehensive content. The report demonstrates a high standard of analysis and research. A very good understanding of the key concepts and implications of relevant conceptual frameworks. Overall style is excellent in terms of presentation and referencing. 60 - 69% A clearly structured answer, with contents logically outlined. Presentation effectively conveys the analysis of key areas required from the case. Evidence of up-to-date research carried out. Understanding of key concepts and the overall presentation will be good, but there may be some scopes for development in these areas. 50 - 59% Overall structure will be adequate to convey information but may lack some clarity in some analysis and discussion. The answer demonstrates basic understanding of the key concepts and issues. The answer demonstrates limited but sound understanding of the key areas. Overall presentation will be sound in terms of expression, referencing, and word limits, but may have some weaknesses in these areas. 40 – 49% The answer may cover key areas but lack a logical or coherent structure or have a sound structure but content lacking substance for a higher grade. There will be little evidence to demonstrate sufficient understanding of key concepts and issues. Key information may be presented but not explained. 39% and less The answer lacks in both coherent structure and substantive content. There will be little or no evidence of current or relevant research. There is very limited evidence of an understanding of key concepts. There may be significant and consistent weaknesses in presentation style in terms of referencing, expression, layout, and word limits. Page 4 of 4