Assignment RequirementsYou are required to complete all sections of the Communications Module Brief.These are detailed below:Part One: This contains a Portfolio with 4 sections demonstrating your...

Assignment Requirements
You are required to complete all sections of the Communications Module Brief.
These are detailed below:
Part One: This contains a Portfolio with 4 sections demonstrating your ability to create various
documents of communication, with all topics in each section related to healthcare.
Ideally the topics and methods you choose to use while devising your Portfolio should be
relevant to your chosen field of study and can be used to answer each question in the
assignment brief. Your work should show evidence of relevant reading around each topic.
Your work must be clearly referenced and include a bibliography.
Part Two: This contains 2 sections which require you to complete an Oral Presentation and
develop a Poster using the instructions in this assignment brief for guidance. You will be
marked on your understanding of each task and your delivery of the requirements in each
section outlined in the assignment brief.


This material is copyright of Chevron College. All rights reserved. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it by any other means or other forms of an electronic retrieval system Communications Module QQI Level 5 (5N0609) Assignment Brief Booklet 2021 2 Table of Contents  Introduction Page 3  Assignment Requirements Page 4  Assignment: Part One Page 5-7  Assignment: Part Two Page 8-9  Marking Guide Page 10  Structuring your Assignment Page 11  Checklist of Documents Required Page 12-13  Submitting your Work Page 14 3 Introduction Welcome to your Communications Assignment Brief. The following documents contain important information regarding the assignment process, so it is important that you read each part of the document carefully, so you understand what is required of you. We hope that your completion of this brief will be an enjoyable and informative one in your educational journey and wish you every success in your completion of it. If you have any questions regarding this process, please contact your tutor on [email protected]. mailto:[email protected] 4 Assignment Requirements You are required to complete all sections of the Communications Module Brief. These are detailed below: Part One: This contains a Portfolio with 4 sections demonstrating your ability to create various documents of communication, with all topics in each section related to healthcare. Ideally the topics and methods you choose to use while devising your Portfolio should be relevant to your chosen field of study and can be used to answer each question in the assignment brief. Your work should show evidence of relevant reading around each topic. Your work must be clearly referenced and include a bibliography. Part Two: This contains 2 sections which require you to complete an Oral Presentation and develop a Poster using the instructions in this assignment brief for guidance. You will be marked on your understanding of each task and your delivery of the requirements in each section outlined in the assignment brief. 5 Centre Name: Chevron College Centre Roll Number: 38003R Communications 5N0609 - Assessment Briefs Part 1 – Portfolio 50% a) Report 30% b) Memorandum or Agenda 10% c) Letter 5% d) Internet & Email 5% Part 2- Skills Demonstration 50% a) Oral Presentation Skills 40% b) Poster 10% Communications 5N0690 Part 1 - Portfolio Learner Brief a) Report 30% a) Report (30 marks) 2000 words (+/- 10 %) You are required to write an assignment on a healthcare related topic. Suggested topics include: “Communication strategies used in healthcare in relation to a specific illness/condition” “New communication technologies: How have these influenced communications in Healthcare?” Note: it can be on any Healthcare topic above are just suggestions. You should follow the guidelines below: The assignment must be presented formally, word processed, spelling and grammar checked and content structured appropriately. Format: Introduction 1) Introduction & Definition of topic – illness/condition/technology etc., (3 Marks) Body 2) Discuss communication methods generally e.g., - (4 Marks) Verbal....tone, pitch etc., non-verbal....gestures, facial expression etc. 3) Describe how the illness/condition/technology impacts on Communication in Healthcare generally, include statistics (4 Marks) 4) Describe how the illness/condition/technology affects the individual’s ability to communicate-(6 Marks) Negatively - Inability to communicate, speak....Inability to use gestures....etc., Positively - E.g. technology assists with ability to communicate 5) Discuss the HCA’s role in facilitating communication, consider the various difficulties: (4 Marks) e.g. Anomia, Aphasia, Dementia, Sight/hearing Impairment, use of technology etc., Consider the Environmental and Social Aspect when choosing communication methods and activities. 6) Discuss 2 recommendations to improve communication within your workplace (4 Marks) Conclusion including “your” learning while carrying out this report 7) From your experience, research discuss the impact on patient care when HCA’s have a solid understanding of communication within the healthcare sector. (2 Marks) 8) Marks will also be allocated for the following - Demonstrate evidence of critical thinking, additional research and correct referencing (2 Marks) - Formatting of project and overall layout (1 Marks) 6 Communications 5N0690 Part 1 - Portfolio Learner Brief b) Memorandum OR Agenda 10% b) (10 marks) You are required to prepare a either a Memorandum or Agenda (See below) The Memorandum should inform staff of the next healthcare meeting and purpose of meeting. Writing a Memo 1. Establish the purpose of your memo: Identify the main purpose of the memo. In other words, what’s your reason for writing it? This will be your subject and opening sentence. 2. Decide the audience for your memo: Ask yourself, do you really need to send it to all the employees in a particular department, or just HCA’s? Generally it should start like this: To: (the people you’re sending it to) From: (your name and job title) Subject: (the reason you’re writing the memo) Date: (including day, month and year) . Do’s and Don’ts of Memo Writing  Don’t use informal/emotional language: Keep it strictly formal. No slang words or colloquial language. Even if you’re writing about inadequate performances, don’t berate or use sharp words. Be detached but polite in your criticism.  Do use bullet points: If you have several issues to cover in the body, break it up using bullet points. This will keep your memo easy to read and understand quickly.  Do be succinct: Don’t include unnecessary details. Ask yourself, “Can I write this sentence in a more clear or direct way?” Finish your memo by writing the conclusion. The conclusion should be about one or two sentences long, for example: I look forward to your support in this matter. I am excited to discuss opinions for training in the next meeting. OR You are required to write an Agenda for a Healthcare Staff Meeting. The meeting should be in relation to communications related legislation (ie: Social Media policy) and any other healthcare related topics of your choice. Format Guidelines: - Open meeting and welcome participants. - Apologies for any absenteeism. - Minutes of previous meeting. - Matters arising/under discussion from last meeting. - Points of discussion for this meeting (i.e. Staff parking). - Any other business. 7 Communications 5N0690 Part 1 - Portfolio Learner Brief c) Letter 5% d) Email 5% c) Letter (5 marks) You are required to submit a formal letter of inquiry to obtain information about a residential care facility. Notes: The letter must be presented formally, word-processed, spelling and grammar checked and content structured appropriately. d) Email & Internet (5 marks) You are required to send an email to the Healthcare Tutor. The email should be formal and at least 200 words. The content of the email should relate to the