ASSIGNMENT SUBMISSION FORMThis sheet must be submitted with your assignment. Failure to complete, sign and submit this form will result in a mark of ‘0’ for the assignment.Student NameStudent IDAssessor NameQualificationPearson BTEC Level 5 HND Diploma Business (Management)Unit Number & Unit TitleUnit 17 UNDERSTANDING AND LEADING CHANGEAssignment TitleMarks & Spencer and House of Fraser and Nokia
Date of Submission
Signature: ……………… ……………………… Date: ___________________
Table of Contents
INTRODUCTION
a)Meaning or definition of Change.
b)Different types of changes in an organisation.
(Strategic, structural, people oriented, process oriented, planned and Emergent)
c)Explain briefly how change can be perceived as positive?
d)Explain briefly how change can be perceived as negative?
Activity 1P3 How can the negative impacts of change be minimised? What measures would you recommend? Evaluate the advantages and disadvantages of each method/strategy you have recommended. Choose minimum FIVE strategies.
•No Surprises, please•Engage Employees in the Conversation as Early as Possible•Consider Notice: Working notice•Create a Culture of Learning•Provide Career Transition Support•Take time to watch and listen•Demonstrate your genuine concern
N.B: This answer has a conclusion of your own judgement or opinionIn your opinion, based on your experience and real life scenarios, do these measures/strategies really work in all organisations?
P1 a)What do you understand by Drivers of Change?
b)Identify and explain minimum FIVE DRIVERS that brought change in Marks & Spencer. What were the recent changes that took place in Marks & Spencer?(Identify both External and internal drivers which is applicable)Eg: Technology can be external and internal driver. What changes did this driver bring in Marks and Spencer?c)Identify and explain minimum FIVE DRIVERS that brought change in House of Fraser What were the recent changes that took place in House of Fraser?(Identify both External and internal drivers whichever is applicable)
d)Compare Marks and Spencer and House of Frazer where there has been an impact of change on their structure, strategy and operationsMARKS AND SPENCERHOUSE OF FRAZER
ORGANISATIONAL STRUCTURE
STRATEGY
OPERATIONS
M1 Assessment of drivers for changes on organisational operationsBased on the information above, clearly assess the drivers and assess the type of change they affected.•What were the positive elements of the Change in both organizations?•What were the negative elements of the Change in both organizations?
Eg: Technology-Was this a positive driver? Did it bring changes which were developmental for the organisation?Eg: Changing Customer preferences- Did the changes in customer’s likes /dislikes affect the organisation negatively or positively? Did the driver lead to constructive changes in the product/sales strategies of the organisation?P2Evaluate the ways in which internal and external drivers of change affect leadership, team and individual behaviours in organisations.N.B.: You may consider the psychological impact of change on people. How change impacts on team dynamics and how people are led and managed.Write your own opinion regarding the positive and negative elements of how these drivers affect leadership, team and individual behaviour in organisations.M2 Using theories and models below critically evaluate the response of Marks and Spencer and House of Fraser to change:•Systems theory•Continuous improvement model•Burke-Litwen Model(Clearly explain how these theories and models can applied in the context of Marks and Spencer and House of Fraser?How can these theories /models help plan organisations to plan and get ready for the change or deal with the change?D1 Change impact analysis(Using Bohner and Arnold Change Impact Analysis draw conclusions and recommendations)
Activity 2
P4 Explain different barriers for change, such as individual barriers and organizational barriers.Determine how these barriers influence leadership decision-making in Nokia?
M3)) Using Force-field Analysis, explain and analyse the driving and resisting forces and show how they influence decision-making in Nokia.
D2 Critically evaluate how it influences leadership decision-making to meet organisational objectives of Nokia. (D2)
P51)Apply leadership approaches such as Situational leadership, Kurt Lewin’s change model and Kotter’s 8-step change model in the organisational contexts of Nokia.(P5)
a) Explain Kurt Lewin’s change ModelHow does this apply to Nokia?
b) Explain Kotter’s 8-step change modelHow does this apply to Nokia ?
c) Explain Situational Leadership.How does this apply to Nokia?
2)Critically evaluate the effectiveness of the above leadership approaches and models of change management in delivering organisational change. (M4 &D3)
ReferencesLEWIS, L. K. (2011) Organizational Change: Creating Change through Strategic Communication. Chichester: Wiley-Blackwell.
MEE-YAN, C-J. And HOLBECHE, L. (2015) Organizational Development: a Practitioner's Guide for OD and HR. London: Kogan Page.
NORTHOUSE, P. G. (2010) Leadership Theory and Practice. 5th Ed. London: SAGE.PENDLETON, D. and FURNHAM, A. (2012) Leadership: All You Need to Know. London: Palgrave Macmillan.
STANFORD, N. (2013) Organization Design: Engaging with Change. 2nd Ed. London: Routledge.
JournalsJournal of Change ManagementJournal of Organisational Change Management
ASSIGNMENT SUBMISSION FORMThis sheet must be submitted with your assignment. Failure to complete, sign and submit this form will result in a mark of ‘0’ for the assignment.Student NameStudent IDAssessor NameQualificationPearson BTEC Level 5 HND Diploma Business (Management)Unit Number & Unit TitleUnit 17 UNDERSTANDING AND LEADING CHANGEAssignment TitleMarks & Spencer and House of Fraser and Nokia
Date of Submission
Signature: ……………… ……………………… Date: ___________________
Table of Contents
INTRODUCTION
a)Meaning or definition of Change.
b)Different types of changes in an organisation.
(Strategic, structural, people oriented, process oriented, planned and Emergent)
c)Explain briefly how change can be perceived as positive?
d)Explain briefly how change can be perceived as negative?
Activity 1P3 How can the negative impacts of change be minimised? What measures would you recommend? Evaluate the advantages and disadvantages of each method/strategy you have recommended. Choose minimum FIVE strategies.
•No Surprises, please•Engage Employees in the Conversation as Early as Possible•Consider Notice: Working notice•Create a Culture of Learning•Provide Career Transition Support•Take time to watch and listen•Demonstrate your genuine concern
N.B: This answer has a conclusion of your own judgement or opinionIn your opinion, based on your experience and real life scenarios, do these measures/strategies really work in all organisations?
P1 a)What do you understand by Drivers of Change?
b)Identify and explain minimum FIVE DRIVERS that brought change in Marks & Spencer. What were the recent changes that took place in Marks & Spencer?(Identify both External and internal drivers which is applicable)Eg: Technology can be external and internal driver. What changes did this driver bring in Marks and Spencer?c)Identify and explain minimum FIVE DRIVERS that brought change in House of Fraser What were the recent changes that took place in House of Fraser?(Identify both External and internal drivers whichever is applicable)
d)Compare Marks and Spencer and House of Frazer where there has been an impact of change on their structure, strategy and operationsMARKS AND SPENCERHOUSE OF FRAZER
ORGANISATIONAL STRUCTURE
STRATEGY
OPERATIONS
M1 Assessment of drivers for changes on organisational operationsBased on the information above, clearly assess the drivers and assess the type of change they affected.•What were the positive elements of the Change in both organizations?•What were the negative elements of the Change in both organizations?
Eg: Technology-Was this a positive driver? Did it bring changes which were developmental for the organisation?Eg: Changing Customer preferences- Did the changes in customer’s likes /dislikes affect the organisation negatively or positively? Did the driver lead to constructive changes in the product/sales strategies of the organisation?P2Evaluate the ways in which internal and external drivers of change affect leadership, team and individual behaviours in organisations.N.B.: You may consider the psychological impact of change on people. How change impacts on team dynamics and how people are led and managed.Write your own opinion regarding the positive and negative elements of how these drivers affect leadership, team and individual behaviour in organisations.M2 Using theories and models below critically evaluate the response of Marks and Spencer and House of Fraser to change:•Systems theory•Continuous improvement model•Burke-Litwen Model(Clearly explain how these theories and models can applied in the context of Marks and Spencer and House of Fraser?How can these theories /models help plan organisations to plan and get ready for the change or deal with the change?D1 Change impact analysis(Using Bohner and Arnold Change Impact Analysis draw conclusions and recommendations)
Activity 2
P4 Explain different barriers for change, such as individual barriers and organizational barriers.Determine how these barriers influence leadership decision-making in Nokia?
M3)) Using Force-field Analysis, explain and analyse the driving and resisting forces and show how they influence decision-making in Nokia.
D2 Critically evaluate how it influences leadership decision-making to meet organisational objectives of Nokia. (D2)
P51)Apply leadership approaches such as Situational leadership, Kurt Lewin’s change model and Kotter’s 8-step change model in the organisational contexts of Nokia.(P5)
a) Explain Kurt Lewin’s change ModelHow does this apply to Nokia?
b) Explain Kotter’s 8-step change modelHow does this apply to Nokia ?
c) Explain Situational Leadership.How does this apply to Nokia?
2)Critically evaluate the effectiveness of the above leadership approaches and models of change management in delivering organisational change. (M4 &D3)
ReferencesLEWIS, L. K. (2011) Organizational Change: Creating Change through Strategic Communication. Chichester: Wiley-Blackwell.
MEE-YAN, C-J. And HOLBECHE, L. (2015) Organizational Development: a Practitioner's Guide for OD and HR. London: Kogan Page.
NORTHOUSE, P. G. (2010) Leadership Theory and Practice. 5th Ed. London: SAGE.PENDLETON, D. and FURNHAM, A. (2012) Leadership: All You Need to Know. London: Palgrave Macmillan.
STANFORD, N. (2013) Organization Design: Engaging with Change. 2nd Ed. London: Routledge.
JournalsJournal of Change ManagementJournal of Organisational Change Management
ASSIGNMENT SUBMISSION FORMThis sheet must be submitted with your assignment. Failure to complete, sign and submit this form will result in a mark of ‘0’ for the assignment.Student NameStudent IDAssessor NameQualificationPearson BTEC Level 5 HND Diploma Business (Management)Unit Number & Unit TitleUnit 17 UNDERSTANDING AND LEADING CHANGEAssignment TitleMarks & Spencer and House of Fraser and Nokia
Date of Submission
Signature: ……………… ……………………… Date: ___________________
Table of Contents
INTRODUCTION
a)Meaning or definition of Change.
b)Different types of changes in an organisation.
(Strategic, structural, people oriented, process oriented, planned and Emergent)
c)Explain briefly how change can be perceived as positive?
d)Explain briefly how change can be perceived as negative?
Activity 1P3 How can the negative impacts of change be minimised? What measures would you recommend? Evaluate the advantages and disadvantages of each method/strategy you have recommended. Choose minimum FIVE strategies.
•No Surprises, please•Engage Employees in the Conversation as Early as Possible•Consider Notice: Working notice•Create a Culture of Learning•Provide Career Transition Support•Take time to watch and listen•Demonstrate your genuine concern
N.B: This answer has a conclusion of your own judgement or opinionIn your opinion, based on your experience and real life scenarios, do these measures/strategies really work in all organisations?
P1 a)What do you understand by Drivers of Change?
b)Identify and explain minimum FIVE DRIVERS that brought change in Marks & Spencer. What were the recent changes that took place in Marks & Spencer?(Identify both External and internal drivers which is applicable)Eg: Technology can be external and internal driver. What changes did this driver bring in Marks and Spencer?c)Identify and explain minimum FIVE DRIVERS that brought change in House of Fraser What were the recent changes that took place in House of Fraser?(Identify both External and internal drivers whichever is applicable)
d)Compare Marks and Spencer and House of Frazer where there has been an impact of change on their structure, strategy and operationsMARKS AND SPENCERHOUSE OF FRAZER
ORGANISATIONAL STRUCTURE
STRATEGY
OPERATIONS
M1 Assessment of drivers for changes on organisational operationsBased on the information above, clearly assess the drivers and assess the type of change they affected.•What were the positive elements of the Change in both organizations?•What were the negative elements of the Change in both organizations?
Eg: Technology-Was this a positive driver? Did it bring changes which were developmental for the organisation?Eg: Changing Customer preferences- Did the changes in customer’s likes /dislikes affect the organisation negatively or positively? Did the driver lead to constructive changes in the product/sales strategies of the organisation?P2Evaluate the ways in which internal and external drivers of change affect leadership, team and individual behaviours in organisations.N.B.: You may consider the psychological impact of change on people. How change impacts on team dynamics and how people are led and managed.Write your own opinion regarding the positive and negative elements of how these drivers affect leadership, team and individual behaviour in organisations.M2 Using theories and models below critically evaluate the response of Marks and Spencer and House of Fraser to change:•Systems theory•Continuous improvement model•Burke-Litwen Model(Clearly explain how these theories and models can applied in the context of Marks and Spencer and House of Fraser?How can these theories /models help plan organisations to plan and get ready for the change or deal with the change?D1 Change impact analysis(Using Bohner and Arnold Change Impact Analysis draw conclusions and recommendations)
Activity 2
P4 Explain different barriers for change, such as individual barriers and organizational barriers.Determine how these barriers influence leadership decision-making in Nokia?
M3)) Using Force-field Analysis, explain and analyse the driving and resisting forces and show how they influence decision-making in Nokia.
D2 Critically evaluate how it influences leadership decision-making to meet organisational objectives of Nokia. (D2)
P51)Apply leadership approaches such as Situational leadership, Kurt Lewin’s change model and Kotter’s 8-step change model in the organisational contexts of Nokia.(P5)
a) Explain Kurt Lewin’s change ModelHow does this apply to Nokia?
b) Explain Kotter’s 8-step change modelHow does this apply to Nokia ?
c) Explain Situational Leadership.How does this apply to Nokia?
2)Critically evaluate the effectiveness of the above leadership approaches and models of change management in delivering organisational change. (M4 &D3)
ReferencesLEWIS, L. K. (2011) Organizational Change: Creating Change through Strategic Communication. Chichester: Wiley-Blackwell.
MEE-YAN, C-J. And HOLBECHE, L. (2015) Organizational Development: a Practitioner's Guide for OD and HR. London: Kogan Page.
NORTHOUSE, P. G. (2010) Leadership Theory and Practice. 5th Ed. London: SAGE.PENDLETON, D. and FURNHAM, A. (2012) Leadership: All You Need to Know. London: Palgrave Macmillan.
STANFORD, N. (2013) Organization Design: Engaging with Change. 2nd Ed. London: Routledge.
JournalsJournal of Change ManagementJournal of Organisational Change Management
ASSIGNMENT SUBMISSION FORMThis sheet must be submitted with your assignment. Failure to complete, sign and submit this form will result in a mark of ‘0’ for the assignment.Student NameStudent IDAssessor NameQualificationPearson BTEC Level 5 HND Diploma Business (Management)Unit Number & Unit TitleUnit 17 UNDERSTANDING AND LEADING CHANGEAssignment TitleMarks & Spencer and House of Fraser and Nokia
Date of Submission
Signature: ……………… ……………………… Date: ___________________
Table of Contents
INTRODUCTION
a)Meaning or definition of Change.
b)Different types of changes in an organisation.
(Strategic, structural, people oriented, process oriented, planned and Emergent)
c)Explain briefly how change can be perceived as positive?
d)Explain briefly how change can be perceived as negative?
Activity 1P3 How can the negative impacts of change be minimised? What measures would you recommend? Evaluate the advantages and disadvantages of each method/strategy you have recommended. Choose minimum FIVE strategies.
•No Surprises, please•Engage Employees in the Conversation as Early as Possible•Consider Notice: Working notice•Create a Culture of Learning•Provide Career Transition Support•Take time to watch and listen•Demonstrate your genuine concern
N.B: This answer has a conclusion of your own judgement or opinionIn your opinion, based on your experience and real life scenarios, do these measures/strategies really work in all organisations?
P1 a)What do you understand by Drivers of Change?
b)Identify and explain minimum FIVE DRIVERS that brought change in Marks & Spencer. What were the recent changes that took place in Marks & Spencer?(Identify both External and internal drivers which is applicable)Eg: Technology can be external and internal driver. What changes did this driver bring in Marks and Spencer?c)Identify and explain minimum FIVE DRIVERS that brought change in House of Fraser What were the recent changes that took place in House of Fraser?(Identify both External and internal drivers whichever is applicable)
d)Compare Marks and Spencer and House of Frazer where there has been an impact of change on their structure, strategy and operationsMARKS AND SPENCERHOUSE OF FRAZER
ORGANISATIONAL STRUCTURE
STRATEGY
OPERATIONS
M1 Assessment of drivers for changes on organisational operationsBased on the information above, clearly assess the drivers and assess the type of change they affected.•What were the positive elements of the Change in both organizations?•What were the negative elements of the Change in both organizations?
Eg: Technology-Was this a positive driver? Did it bring changes which were developmental for the organisation?Eg: Changing Customer preferences- Did the changes in customer’s likes /dislikes affect the organisation negatively or positively? Did the driver lead to constructive changes in the product/sales strategies of the organisation?P2Evaluate the ways in which internal and external drivers of change affect leadership, team and individual behaviours in organisations.N.B.: You may consider the psychological impact of change on people. How change impacts on team dynamics and how people are led and managed.Write your own opinion regarding the positive and negative elements of how these drivers affect leadership, team and individual behaviour in organisations.M2 Using theories and models below critically evaluate the response of Marks and Spencer and House of Fraser to change:•Systems theory•Continuous improvement model•Burke-Litwen Model(Clearly explain how these theories and models can applied in the context of Marks and Spencer and House of Fraser?How can these theories /models help plan organisations to plan and get ready for the change or deal with the change?D1 Change impact analysis(Using Bohner and Arnold Change Impact Analysis draw conclusions and recommendations)
Activity 2
P4 Explain different barriers for change, such as individual barriers and organizational barriers.Determine how these barriers influence leadership decision-making in Nokia?
M3)) Using Force-field Analysis, explain and analyse the driving and resisting forces and show how they influence decision-making in Nokia.
D2 Critically evaluate how it influences leadership decision-making to meet organisational objectives of Nokia. (D2)
P51)Apply leadership approaches such as Situational leadership, Kurt Lewin’s change model and Kotter’s 8-step change model in the organisational contexts of Nokia.(P5)
a) Explain Kurt Lewin’s change ModelHow does this apply to Nokia?
b) Explain Kotter’s 8-step change modelHow does this apply to Nokia ?
c) Explain Situational Leadership.How does this apply to Nokia?
2)Critically evaluate the effectiveness of the above leadership approaches and models of change management in delivering organisational change. (M4 &D3)
ReferencesLEWIS, L. K. (2011) Organizational Change: Creating Change through Strategic Communication. Chichester: Wiley-Blackwell.
MEE-YAN, C-J. And HOLBECHE, L. (2015) Organizational Development: a Practitioner's Guide for OD and HR. London: Kogan Page.
NORTHOUSE, P. G. (2010) Leadership Theory and Practice. 5th Ed. London: SAGE.PENDLETON, D. and FURNHAM, A. (2012) Leadership: All You Need to Know. London: Palgrave Macmillan.
STANFORD, N. (2013) Organization Design: Engaging with Change. 2nd Ed. London: Routledge.
JournalsJournal of Change ManagementJournal of Organisational Change Management
PpASSIGNMENT SUBMISSION FORMThis sheet must be submitted with your assignment. Failure to complete, sign and submit this form will result in a mark of ‘0’ for the assignment.Student NameStudent IDAssessor NameQualificationPearson BTEC Level 5 HND Diploma Business (Management)Unit Number & Unit TitleUnit 17 UNDERSTANDING AND LEADING CHANGEAssignment TitleMarks & Spencer and House of Fraser and Nokia
Date of Submission
Signature: ……………… ……………………… Date: ___________________
Table of Contents
INTRODUCTION
a)Meaning or definition of Change.
b)Different types of changes in an organisation.
(Strategic, structural, people oriented, process oriented, planned and Emergent)
c)Explain briefly how change can be perceived as positive?
d)Explain briefly how change can be perceived as negative?
Activity 1P3 How can the negative impacts of change be minimised? What measures would you recommend? Evaluate the advantages and disadvantages of each method/strategy you have recommended. Choose minimum FIVE strategies.
•No Surprises, please•Engage Employees in the Conversation as Early as Possible•Consider Notice: Working notice•Create a Culture of Learning•Provide Career Transition Support•Take time to watch and listen•Demonstrate your genuine concern
N.B: This answer has a conclusion of your own judgement or opinionIn your opinion, based on your experience and real life scenarios, do these measures/strategies really work in all organisations?
P1 a)What do you understand by Drivers of Change?
b)Identify and explain minimum FIVE DRIVERS that brought change in Marks & Spencer. What were the recent changes that took place in Marks & Spencer?(Identify both External and internal drivers which is applicable)Eg: Technology can be external and internal driver. What changes did this driver bring in Marks and Spencer?c)Identify and explain minimum FIVE DRIVERS that brought change in House of Fraser What were the recent changes that took place in House of Fraser?(Identify both External and internal drivers whichever is applicable)
d)Compare Marks and Spencer and House of Frazer where there has been an impact of change on their structure, strategy and operationsMARKS AND SPENCERHOUSE OF FRAZER
ORGANISATIONAL STRUCTURE
STRATEGY
OPERATIONS
M1 Assessment of drivers for changes on organisational operationsBased on the information above, clearly assess the drivers and assess the type of change they affected.•What were the positive elements of the Change in both organizations?•What were the negative elements of the Change in both organizations?
Eg: Technology-Was this a positive driver? Did it bring changes which were developmental for the organisation?Eg: Changing Customer preferences- Did the changes in customer’s likes /dislikes affect the organisation negatively or positively? Did the driver lead to constructive changes in the product/sales strategies of the organisation?P2Evaluate the ways in which internal and external drivers of change affect leadership, team and individual behaviours in organisations.N.B.: You may consider the psychological impact of change on people. How change impacts on team dynamics and how people are led and managed.Write your own opinion regarding the positive and negative elements of how these drivers affect leadership, team and individual behaviour in organisations.M2 Using theories and models below critically evaluate the response of Marks and Spencer and House of Fraser to change:•Systems theory•Continuous improvement model•Burke-Litwen Model(Clearly explain how these theories and models can applied in the context of Marks and Spencer and House of Fraser?How can these theories /models help plan organisations to plan and get ready for the change or deal with the change?D1 Change impact analysis(Using Bohner and Arnold Change Impact Analysis draw conclusions and recommendations)
Activity 2
P4 Explain different barriers for change, such as individual barriers and organizational barriers.Determine how these barriers influence leadership decision-making in Nokia?
M3)) Using Force-field Analysis, explain and analyse the driving and resisting forces and show how they influence decision-making in Nokia.
D2 Critically evaluate how it influences leadership decision-making to meet organisational objectives of Nokia. (D2)
P51)Apply leadership approaches such as Situational leadership, Kurt Lewin’s change model and Kotter’s 8-step change model in the organisational contexts of Nokia.(P5)
a) Explain Kurt Lewin’s change ModelHow does this apply to Nokia?
b) Explain Kotter’s 8-step change modelHow does this apply to Nokia ?
c) Explain Situational Leadership.How does this apply to Nokia?
2)Critically evaluate the effectiveness of the above leadership approaches and models of change management in delivering organisational change. (M4 &D3)
ReferencesLEWIS, L. K. (2011) Organizational Change: Creating Change through Strategic Communication. Chichester: Wiley-Blackwell.
MEE-YAN, C-J. And HOLBECHE, L. (2015) Organizational Development: a Practitioner's Guide for OD and HR. London: Kogan Page.
NORTHOUSE, P. G. (2010) Leadership Theory and Practice. 5th Ed. London: SAGE.PENDLETON, D. and FURNHAM, A. (2012) Leadership: All You Need to Know. London: Palgrave Macmillan.
STANFORD, N. (2013) Organization Design: Engaging with Change. 2nd Ed. London: Routledge.
JournalsJournal of Change ManagementJournal of Organisational Change Management