SELL OF TOURISM PRODUCTS & SERVICES
Table of Contents
Task 1 3
Mail to John 3
Mail to Evelyn 4
Mail to Yoshi 5
Task 3 6
After Sale Mail to John 6
After Sale Mail to Evelyn 8
After Sale Mail to Yoshi 9
Task 1
Mail to John
To: John
From: Happy Feet-Walking Tours
Hi John,
Welcome to Happy Feet- Walking Tours. We have received your information regarding a day out in Melbourne. It is an opportunity to give you an experience of the stunning and astonishing aspects of Melbourne with our company. We are a dynamic travel company that provides walking tours around Melbourne and we have a team of experts who will show you the interesting places and hidden gems of Melbourne. You have informed us that you are a family of four.
I would like to inform you that we can cater to a small group. We are also happy to inform you that you can also opt for a personalized tour and customized options which would be designed entirely at your convenience. Besides we have some popular packages that will effectively be the best option for the limited time that you have for the day in Melbourne. A half-day tour for your family in Melbourne with our experts will give you the best memories in your life as we say that it is better to see something once than to hear it about a thousand times. Melbourne is itself a beautiful city that will provide you with the astonishing history of Australia and natural breathtaking views that will be etched in your memories forever.
We are also pleased to inform you that you will get a family discount of 10% for every package that you offer and there will be a special discount for students if you do have any children in your group.
Besides, I would also like to inform you about the codes of conduct and the restrictions that need to be followed in the present scenario of the pandemic. Every member in the group must carry a face mask and keep sanitizer with them to keep them safe and clean. Everyone will also be provided with sanitizers and other materials while you are on the tour with us. You will be provided a car and hotels that are sanitized and you read carry your vaccination cards while you are in Melbourne according to the new rules of the Federal Government.
I would like to invite you for a Skype video conference to discuss your preferences and choices regarding the tour plan in Melbourne for half a day before catching your flight to Sydney. I would like to clarify your preferences and the places you like to visit. The discussion on the video conference can help me to identify which tour package or for which places can be the best option for you to visit such that you can experience more than one place in Melbourne and carry the good memories of Melbourne with you.
From Happy Feet-Walking Tours
1234 Bourke St, Melbourne, VIC 3000
[email protected]0400 123 123
Mail to Evelyn
To: Evelyn
From: Happy Feet-Walking Tours
Hi Evelyn,
Welcome to Happy Feet- Walking Tours. We have received your information regarding a tour Melbourne. It is an opportunity to give you an experience of the stunning and astonishing aspects of Melbourne with our company. We are a dynamic travel company that provides walking tours around Melbourne and we have a team of experts who will show you the interesting places and hidden gems of Melbourne. You have informed us that you are a family of eleven.
We are also happy to inform you that our company provides for us in many languages and we will provide you tour guide who is an expert and can fluently communicate with you and your family members in Chinese so that your family members and you do not have any problem in terms of language and other communication aspects in Melbourne. I think this is one of the most important aspects of traveling regarding communication challenges but I assure you that you and your family will not have any such problems regarding communication in terms of linguistic challenges in Melbourne while touring with our company.
Besides I would also like to know about the dates when you are visiting Melbourne and the time you want to spend in Melbourne so that I can offer you some viable and must-see options in Melbourne which will be a splendid memory for your lifetime in Australia.
I'd like to mention the present rules in Melbourne that no more than 9 members can constitute a group tour in Melbourne after the pandemic. Yet I can make some arrangements given the fact that I come across the details of your group members whether there are any children or any elderly members...