Assessment Submission FormatQualification & Unit DetailsUnit TitleWrite complex documentsUnit CodeBSBWRT411QualificationCertificate IV of Business Submission DetailsStudent...

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Assessment Submission Format Qualification & Unit Details Unit Title Write complex documents Unit Code BSBWRT411 Qualification Certificate IV of Business Submission Details Student Name Student Number Date of Submission Click or tap to enter a date. Assessor Name Assessment Details Assessment Task Number Assessment Method (Written Task, Case study, Project, Role-play, presentation etc.) Date of Completion (Actual date of each task completion. This must be three different days) Task 1 Written task - Questions Click or tap to enter a date. Task 2 Case study Click or tap to enter a date. Task 3 Report Click or tap to enter a date. ASSESSMENT GUIDELINES FOR WRITTEN TASK QUESTION TYPE HOW LONG YOUR ANSWER MUST BE (LENGTH OF ANSWER) Define Length approximately 4 typed lines = 50 words, or 5 lines of handwritten text for each question. Identify Write dot points of the number of items to identify according to the question. Outline Summarise in a line or set of lines the required number of items or develop appropriate meaningful answers according to the question but not in detail. Identify and briefly describe Identify in dot points and provide a description of each with a minimum of 4 typed lines = 50 words, or 5 lines of handwritten text for each question. Describe Provide a description with minimum 8 typed lines = 100 – 150 words, or 10 – 15 lines of handwritten text or appropriately described to provide a meaningful answer with consistent knowledge application in length according to the question. Explain Explain the procedure with minimum 8 typed lines = 100 – 150 words, or 10 – 15 lines of handwritten text or appropriately explain to provide a meaningful answer with consistent knowledge application in length according to the question. Distinguish / differentiate Distinguish means recognise or treat (someone or something) as different. To differentiate is to show or find the difference between things which are compared. It simply means that they are not the same but does not qualify them as being unique and possibly not related.  Length approximately 4 – 8 typed lines = 50 – 100 words, or 5 - 10 lines of handwritten text for each question. What? This is to assess your knowledge of something related to the subject area asking you to specify one or more things related to what is being asked in the question. This is generally asking for a short answer for which you need to provide a short description answering the question where the reader understands the answer to the question. How? This method of question is to assess your ability to explain or describe the ways, methods, manner, procedure, or process of something related to the question being asked. You need to provide sufficient description of how (ways, methods, manner, procedure, or process) it can be performed for the reader to understand the ways or procedure. Why? This question is to assess your knowledge of something and the purpose of it. You need to provide sufficient description of why (the purpose/objective or aims) it is used for the reader to understand why. Assessment Task 1 The following is a set of knowledge-based questions. Read the text section ‘introduction’ in the learner workbook, refer to training undertaken and provide your answer solutions to the following questions using your own words to demonstrate your consistent knowledge application. Questions Note: 1. Ensure you answer all the following questions using the length guidelines above and quantity requirements applicable for the following relevant questions. 2. The space below does not indicate the size of the answer length. Follow above guidelines and keep typing and the space will expand as you type. If answers are recorded separate to this document, they must be attached at the back of this document. Question 1 Define the term ‘complex documents’ using your own words. Question 2 Explain what an organisation style guide/house style is. Question 3 Describe what are document format and its impact on readability, cohesion and how to make appearance of document. Question 4 Describe what are categories and logical sequences of information of a document Question 5 Outline rules and conventions for written English Question 6 Identify and briefly describe key features of word processing software. Question 7 Identify and briefly describe key features of written communication methods, including: a. general emails b. procedures c. business letters d. meeting agendas. Question 8 Outline organisational policies and procedures relating to written communication. Question 9 Describe the process for checking of the following: a. suitability of document for audience, purpose, format, and structure b. grammar, spelling and style for accuracy and punctuation. Question 10 Identify and briefly describe key text elements including basic design elements. ---End of Written Task Activities--- Assessment Task 2 Case study (Skills and Knowledge Application) Using the simulated workplace and the scenario in the appendix or your own workplace referring to the scenario in the appendix as agreed by your assessor, provide solutions to consult with stakeholders to apply skills and knowledge consistently to manage resources according to plan, draft and finalise complex documents. Whatever the workplace you select, the policies and procedure manual of simulated workplace must be used as the policies and procedures of the workplace to undertake the following task. In case you select your own workplace or any other workplace you have access to information, provide a brief description of the workplace such as the industry, operation, personnel, and teams. Your Task Complete the following workplace activities demonstrating skills and knowledge to plan, draft and finalise complex documents: 1. Access simulated workplace policies and procedures and use the relevant policies and procedures including simulated workplace style guide to undertake this task. 2. Read the case study in appendix and analyse its information to understand document requirements and select two (2) types of complex documents for you to develop. 3. Meet with the CEO (your assessor) in a role-play consultation meeting to discuss the requirements of documents, planning of documents and the resource requirements such as technology. Role-play - Plan complex document This activity refers to Activity 3 of your task Instructions This part is a role-play where you must organise role-play settings as agreed and facilitated by your assessor for a consultation meeting including training room place, tables, chairs, a computer with Internet, papers, pens, and any other resources as required. Details of the task being observed You undertake the active part of the task participating and using oral communication skills in a consultation meeting with relevant manager. Assumptions to be made Your assessor plays the role of CEO Persons involved You as an individual who work in a range of business environments and the assessor as the CEO Timing for the role-play: 7 – 10 minutes per candidate plus your assessor will decide any additional time required based on your participation behaviour and ability to perform Conditions under which the observation is conducted Skills in this assessment are demonstrated by the candidate and observed by assessor in a simulated environment where the conditions are typical of those in a working environment in this industry. This includes access to: 1. Workplace or simulated workplace policies and procedures 2. relevant legislation, regulations, standards, and codes 3. Workplace documentation and resources relevant to required performance evidence. Observable behaviour · Uses listening and questioning skills to seek additional information or confirmation of task completion 4. Using the document production policy and the case scenario, identify the following for each document of three: a. Purpose of the document b. Audience c. Required format, style and structure for document 5. Determine and establish method of communication using the documents. 6. Before developing the document, develop a content overview to structure the document using logical sequence of information. 7. Determine and note down in dot points categories and logical sequence of information according to above proposed structure, content and document requirements. 8. Draft the two documents using business technology and by applying the following: a. Selected category, structure and logical sequence, b. Draft text according to document purposes and requirements and ensure information is cohesive and satisfies document purpose and requirements, c. Communicate data, information and knowledge according to organisational policies and procedures, d. During the development process, identify any gaps of information availability and collect additional material from relevant sources, if required, e. Apply required design elements appropriate for the document to meet the audience and purpose. 9. Once you drafted the document, finalise the documents by following activities: a. Review the document to ensure you have addressed document purpose and requirements and if required incorporate any amendments in final copy, b. Ensure you check grammar, spelling and style for accuracy and punctuation, c. Ensure all the requirements are met by a final check. 10. Meet with your CEO (assessor) and show and discuss the documents and seek approval to use the document for the purpose and audience. ---End of case study task activities --- Self Assessment Checklist Note: The following checklist is for you to confirm your work completion as well as performance and demonstration of skills. Ensure you carefully check, and tick as completed and performed before submitting written evidence and while demonstrating skills during performing the task. Assessment Task Activity Completed as required Case Study Yes No 1 Access simulated workplace policies and procedures and use the relevant policies and procedures including simulated workplace style guide to undertake this task. ☐ ☐ 2 Read the case study in appendix and analyse its information to understand document requirements and select two (2) types of complex documents for you to develop. ☐ ☐ 3 Meet with the CEO (your assessor) in a role-play consultation meeting to discuss the requirements of documents, planning of documents and the resource requirements such as technology. ☐ ☐ 4 Using the document production policy and the case scenario, identify the following for each document of three: a. Purpose of the document b. Audience c. Required format, style and structure for document. ☐ ☐ 5 Determine and establish method of communication using the documents. ☐ ☐ 6 Before developing the document, develop a content overview to structure the document using logical sequence of information. ☐ ☐ 7 Determine and note down in dot points categories and logical sequence of information according to above proposed structure, content and document requirements. ☐ ☐ 8 Draft the two documents using business technology and by applying the following: d. Selected category, structure and logical sequence, e. Draft text according to document purposes and requirements and ensure information is cohesive and satisfies document purpose and requirements, f. Communicate data, information and knowledge according to organisational policies and procedures, g. During the development process, identify any gaps of information availability and collect additional material from relevant sources, if required, h. Apply required design elements appropriate for the document to meet the audience and purpose. ☐ ☐ 9 Once you drafted the document, finalise the documents by following activities: a. Review the document to ensure you have addressed document purpose and requirements and if required incorporate any amendments in final copy, b. Ensure you check grammar, spelling and style for accuracy and punctuation, c. Ensure all the requirements are met by a final check. ☐ ☐ 10 Meet with your CEO (assessor) and show and discuss the documents and seek approval to use the document for the purpose and audience. ☐ ☐ Assessment Task 3 Report (Skills and Knowledge Application) This role-play assessment is an alternative to assess that allows you to engage with your learning in more concrete ways. This task is more than application of theory and a hands-on task for you to apply what you have learned in a real workplace or simulated workplace environment. Your role You work for the simulated workplace as administrative officer. Documents requirements are in the appendix as of urgent and important workplace activity. Select a task 3 related situation and write a report. Your Task Complete the following workplace activities demonstrating skills and knowledge to plan, draft and finalise complex documents: 1. Access simulated workplace policies and procedures and use the relevant policies and procedures including simulated workplace style guide to undertake writing a report. 2. Read the case study in appendix and analyse its scenarios to identify document requirements and select a situation relevant to task 3 and prepare to write a report. Write down the following as preparation notes: a. Purpose of the report, b. Audience of the report, c. Format style and structure for the report, d. Categories and logical sequence of information, e. Content overview of the report. 3. Draft the report using Microsoft Word or Mac software confirming the following: a. In the determined categories and logical sequence of information, b. Information is cohesive and satisfies document purpose and requirements, c. Information is in line with the workplace policies and procedures, d. Text according to document purposes and requirements. 4. Identify gaps of available information and your knowledge, meet with your manager (assessor) in a role-play and source relevant information and seek approval for the report. Role-play - Draft complex document This activity refers to Activity 4 of your task Instructions This part is a role-play where you must organise role-play settings as agreed and facilitated by your assessor for a consultation meeting including training room place, tables, chairs, a computer with Internet, papers, pens, and any other resources as required. Details of the task being observed You undertake the active part of
Answered 2 days AfterJan 22, 2023

Answer To: Assessment Submission FormatQualification & Unit DetailsUnit TitleWrite complex...

Asif answered on Jan 24 2023
37 Votes
Assessment Submission Format
Qualification & Unit Details
    Unit Title
    Write complex documents
    Unit Code
    BSBWRT411
    Qualification
    Certificate IV of Business
Submission Details
    Student Name
    
    Student Number
    
    Date of Submission
    Click or tap to enter a date.
    Assessor Name
    
Assessment Details
    Assessment Task Number
    Assessment Method
(Written Task, Case study, Project, Role-play, presentation etc.)
    Date of Completion
(Actual date of each task completion. This must be three different days)
    Task 1
    Written task - Questions
    Click or tap to enter a date.
    Task 2
    Case study
    Click or tap to enter a date.
    Task 3
    Report
    Click or tap to enter a date.
ASSESSMENT GUIDELINES FOR WRITTEN TASK
    QUESTION TYPE
    HOW LONG YOUR ANSWER MUST BE (LENGTH OF ANSWER)
    Define
    Length approximately 4 typed lines = 50 words, or 5 lines of handwritten text for each question.
    Identify
    Write dot points of the number of items to identify according to the question.
    Outline
    Summarise in a line or set of lines the required number of items or develop appropriate meaningful answers according to the
question but not in detail.
    Identify and briefly describe
    Identify in dot points and provide a description of each with a minimum of 4 typed lines = 50 words, or 5 lines of handwritten text for each question.
    Describe
    Provide a description with minimum 8 typed lines = 100 – 150 words, or 10 – 15 lines of handwritten text or appropriately described to provide a meaningful answer with consistent knowledge application in length according to the question.
    Explain
    Explain the procedure with minimum 8 typed lines = 100 – 150 words, or 10 – 15 lines of handwritten text or appropriately explain to provide a meaningful answer with consistent knowledge application in length according to the question.
    Distinguish / differentiate
    Distinguish means recognise or treat (someone or something) as different. To differentiate is to show or find the difference between things which are compared. It simply means that they are not the same but does not qualify them as being unique and possibly not related. 
Length approximately 4 – 8 typed lines = 50 – 100 words, or 5 - 10 lines of handwritten text for each question.
    What?
    This is to assess your knowledge of something related to the subject area asking you to specify one or more things related to what is being asked in the question. This is generally asking for a short answer for which you need to provide a short description answering the question where the reader understands the answer to the question.
    How?
    This method of question is to assess your ability to explain or describe the ways, methods, manner, procedure, or process of something related to the question being asked. You need to provide sufficient description of how (ways, methods, manner, procedure, or process) it can be performed for the reader to understand the ways or procedure.
    Why?
    This question is to assess your knowledge of something and the purpose of it. You need to provide sufficient description of why (the purpose/objective or aims) it is used for the reader to understand why.
Assessment Task 1
The following is a set of knowledge-based questions. Read the text section ‘introduction’ in the learner workbook, refer to training undertaken and provide your answer solutions to the following questions using your own words to demonstrate your consistent knowledge application.
Questions
Note:
1. Ensure you answer all the following questions using the length guidelines above and quantity requirements applicable for the following relevant questions.
2. The space below does not indicate the size of the answer length. Follow above guidelines and keep typing and the space will expand as you type. If answers are recorded separate to this document, they must be attached at the back of this document.
Question 1
Define the term ‘complex documents’ using your own words.
    Complex document can be defined as a document that contains of electronic files having considerable portions that are not in image and textual in nature. For case, conciseness, accuracy, clarity, appropriateness and coherence are the key characteristics of a complex document.
Question 2
Explain what an organisation style guide/house style is.
    An organisation style/housing style is mainly a set of rules, regulation and standards toward the writing as well as presentation of the document produced within a company or organisation. Simply, it can be said that, these are standards and norms for wiring and specified in the internal style guide of a particular company or organisation.
Question 3
Describe what are document format and its impact on readability, cohesion and how to make appearance of document.
    A document format can be defined as the structure or configuration of a document or file that tell a program how to display its contents effectively. Simply, it can be said that, document format addresses several things like, indentation, alignment, margin, font size, presentation, lists etc. On the other hand, it should also be noted down that, a good formatting plays key role in enhancing the readability, and cohesion which means the document will be more easier to understand, easier to remember and easier to score.
Question 4
Describe what are categories and logical sequences of information of a document
    Sequencing refer to the flow of information throughout the documents. On the other hand, categories of information may be policies, procedures, audit form, involves etc. Simply, it can be said that, categories and logical sequences of information of a document helps the readers to understand the document easily and effectively.
Question 5
Outline rules and conventions for written English
    · There are several specific and effective rules and conventions for writing English such as:
· Rule 1: Write in sentences.
· Rule 2: Subjects and verbs in sentences must agree with each other.
· Rule 3: Use appropriate punctuation.
· Rule 4: Use the right vocabulary.
· Rule 5: Use the apostrophe correctly and with care
Question 6
Identify and briefly describe key features of word processing software.
    The basic features of word processing software are editing, composing, printing, and saving. But the main features of word processing software are: multiple font sets, spell checking, grammar checking, a built-in thesaurus, automatic text correction, web integration, HTML conversion, pre-formatted publication projects such as newsletters and to-do lists, and much more
Question 7
Identify and briefly describe key features of written communication methods, including:
a. general emails
b. procedures
c. business letters
d. meeting agendas.
    General Email: The key features of general email includes: auto reply to message, auto forward & redirection of message, sharing copies of message to a number of people, automatic filing and retrieval of messages, and storing of address in store box etc.
Procedures: These are the specific rules and its key features are action oriented, and ensure consistency and uniformity.
Business Letters: A business letter don’t contain any error and it is in brief so offer detailed information. It is polite and always written in the formal language.
Meeting Agendas: The main feature of meeting agenda is that it clearly states meeting goals and discussion topic. So, it provide all essential information to individual so that they can understand the purpose of meeting.
Question 8
Outline organisational policies and procedures relating to written communication.
    ·  There are five Cs which applied in the written communication and these are clarity, cohesiveness, completeness, conciseness, and concreteness. A well-written communication policy helps the organization in number of ways. For instance, such policies and procedures reflects that the company is efficient and diligent, rising stability and ensuring consistency in the decision making process and in operational procedures.
Question 9
Describe the process for checking of the following:
a. suitability of document for audience, purpose, format, and structure
b. grammar, spelling and style for accuracy and punctuation.
    In order to check grammar, spelling and style for accuracy and punctuation, an individual should use proofreading process. Generally, it can be defined as a specific process of reading written work for surface errors and these errors involving spelling, punctuation, grammar and word choice
Question 10
Identify and briefly describe key text elements including basic design elements.
    Generally, there are five main elements of document design such as:  text/typefaces, visuals, graphics, color, and white space.    
---End of Written Task Activities---
Assessment Task 2
Case study (Skills and Knowledge Application)
Using the simulated workplace and the scenario in the appendix or your own workplace referring to the scenario in the appendix as agreed by your assessor, provide solutions to consult with stakeholders to apply skills and knowledge consistently to manage resources according to plan, draft and finalise complex documents.
Whatever the workplace you select, the policies and procedure manual of simulated workplace must be used as the policies and procedures of the workplace to undertake the following task. In case you select your own workplace or any other workplace you have access to information, provide a brief description of the workplace such as the industry, operation, personnel, and teams.
Your Task
Complete the following workplace activities demonstrating skills and knowledge to plan, draft and finalise complex documents:
1. Access simulated workplace policies and procedures and use the relevant policies and procedures including simulated workplace style guide to undertake this task.
The simulated workplace is a new way of documenting student knowledge within an authentic work setting, where exact business and industry processes and procedures are replicated.
An organization's plan for resolving a problem is outlined in a policy, which is a set of general guidelines. Principles establish a connection between the organization's day-to-day operations and its vision, values, and mission (Ring & McGee 2022).
A method is a specific plan of action for putting a policy into action. Employees are told when and how to respond to situations in procedures.
When combined, policies and procedures give employees a complete picture of their workplace. They are aware of the organization's desired culture, the behaviour that is expected of them, and the methods for achieving both.
When developing a workplace policy or procedure, review the mission statement, vision, and values first. After policies and procedures have been implemented, the next step is to educate and train employees about them. Employees cannot be expected to follow guidelines if they are unaware of them. To keep employees on track, make sure to schedule refresher training sessions on a regular basis. It is not appropriate to write policies and procedures once and then ignore them for decades. The key to their success is reviewing these documents on a regular basis and updating them as necessary.
When developing a workplace policy or procedure, review the mission...
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