( Australian Ideal College Registered as Australian Ideal College Pty Ltd RTO No.: 91679 | CRICOS Provider Code: 03053G Sydney Campus: Level 7 & 8, 75 King St reet , Sydney NSW 2000 Australia Adelaide...

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( Australian Ideal College Registered as Australian Ideal College Pty Ltd RTO No.: 91679 | CRICOS Provider Code: 03053G Sydney Campus: Level 7 & 8, 75 King St reet , Sydney NSW 2000 Australia Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Australia Hobart Campus: GRD Floor, 116 Murray St reet , Hobart TAS 7000 Australia T: +61-2-9262 296 8 (Sydney) | +61-8-8123 5780 (Adelaide) | +61-3-6231 2141 (Hobart) E : [email protected] | W : www.aic.edu.au ) ( Australian Ideal College Registered as Australian Ideal College Pty. Ltd. ABN: 15 126 592 756 RTO No.: 91679 CRICOS Provider Code: 03053G Campus: Level 8, 75 King St, Sydney NSW 2000 Australia Tel: +61-2-9262 2968 Fax: +61-2-9262 2938 Email: [email protected] Website: www.idealcollege.com.au ) Educating for Excellence Assessment Submission Sheet Course BSB41515 - Certificate IV in Project Management Practice Unit Code BSBPMG414 Unit Name Apply project information management and communications techniques Assessor Name Student Name Student ID Date Due Please read and sign this assessment coversheet and submit it together with your assessment to your Assessor by the due date. Student Declaration · I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source. · I have read the Plagiarism Policy and Assessment Appeal and Reassessment Policy in the Student Handbook and I understand all the rules and guidelines for undertaking assessments. · I understand that by typing my full name in the student field this is equivalent to a hand-written signature. · I give permission for my assessment material to be used for continuous improvement purposes. Student Signature Date Submitted Assessor Use Only Assessment Items Result Task 1 Knowledge Questions S NS Task 2 Case Study S NS Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights. Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback Signature Signature Date Assessor’s Comments Task 1 Assessment Instructions This is an individual assessment. This short answer assessment is one form of assessment that is used to collect evidence of competency for this unit. If you need help understanding any questions, ask your assessor to explain. To be deemed competent you will need to successfully demonstrate the following: You must submit: Satisfactory answers for all questions Procedure Answer each question in as much detail as possible, considering your organisational requirements for each one. In no more than 500 words, Summarise models and methods of communications management in context of project life cycle and other project management functions. In no more 150 words, explain the importance of managing risk by treating information securely. Outline at least two methods for reviewing project outcomes. You answer should be no more than 400 words. Prepare a one-page policy and procedure for effective communication within your project team. END OF ASSESSMENT Task 2 Assessment Instructions This is an individual assessment. This short answer assessment is one form of assessment that is used to collect evidence of competency for this unit. If you need help understanding any questions, ask your assessor to explain. To be deemed competent you will need to successfully demonstrate the following: You must submit: Satisfactory answers for all questions Submit the completed consultation form Submit the completed communication plan Submit the completed Action plan Report to you manager on current issues and recommendation Procedure Read the Case Study in Appendix 1. You are the lead wedding planner at Special Occasions Event organisers who specialises in customised weddings. You are responsible for a team of three other wedding planners. Answer the following questions after reading the case study in Appendix 1: When are the clients looking to get married? Why did the clients choose to email Something Blue? What aspects of the wedding do the clients want help in planning? Who must wedding planners inform where they believe there is a conflict of interest? How should planners conduct themselves in relation to suppliers? Role Play 1 With two other learners roleplaying as Sam and Steven, and you acting as a lead wedding planner, conduct an initial consultation meeting with them. Gather enough information from the customers and complete the consultation form given in Appendix 2. Special Occasions initial wedding planning consultation Bride’s name: Groom’s name: Contact phone number: Contact email: Desired wedding date: Budget: Anticipated guest numbers: Number of bridesmaids: Number of groomsmen: Ideas/requirements for ceremony location: Ideas/requirements for ceremony location: What type of entertainment/music are you looking for, if any? What type of photographer/videographer are you looking for, if any? Ideas/requirements for catering and drinks: Possible wedding colours/themes: Are you open to suggestions? Are there any flowers that you like/dislike? Do you want help to get your dress/suit/ wedding party attire? If yes, what are you looking for? Are there any additions you want for the reception, such as a photo booth, candy cart, etc.? Are there any specific décor you would like for the ceremony/reception, such as candles, centrepieces, illuminated letters, etc.? Do you need save the dates and invitations created? If yes, what style? Any additional information: Role Play 2 Conduct a meeting with your wedding planning team (at least three other learners) to explain the project, discuss ideas and delegate responsibilities accordingly. Complete the action plan template given in Appendix 3. Action Plan Goal / Expected Outcome: Action Steps Responsible Deadline Resources   Potential Barriers Result What will be done? Who will do it?   By when?   What do you need to complete this step? (People, money, tools, etc.) What could get in the way of task completion? How will you overcome them? What is the outcome of the task? Following your meetings with the clients and your team, complete a project communication plan from the information and ideas gathered that can be given to all team members. Throughout the duration of the project, update the plan as required and redistribute as necessary. Communication Plan Project Name: Beginning Date: Project Manager: Project Owner: Planning Project objectives (high level): Stake holders: Outline Timeline (Date) Team Member Responsible for communication Target (audience) Communication medium E.g. Email, Telephone Communication purpose You are monitoring the communication process among you team and noticed the following issues: Your clients have complained that they are not getting updated information on time. Your team struggle to find information on communication due to poor record keeping You can incorporate new technologies to improve the communication. Write a one page report to your manager on how you will be to addressing the above issues. Please enter your responses here END OF ASSESSMENT Appendix 1: You work as lead wedding planning company for Special Occassions, and you are taking the lead in planning and organising the wedding of engaged couple Samantha Scott and Steven Wilson. Below is the initial enquiry sent to you by the couple as well as a copy of Special Occassions’s project management policies and procedures. From: [email protected] Sent: 18 December 2017 To: [email protected] Subject: Please help plan our wedding! Hello! We are really hoping you can help us plan our wedding. We have read so many positive reviews and seen lots of pictures from the beautiful weddings you have arranged and are sure you are the ones that can make our dreams a reality. We are hoping to have a March 2020 wedding and are really keen to have a rustic vibe to the day. We live in New South Wales and at the moment, don’t have our heart set on any particular venue but will need to accommodate about 150 guests as we both have large families. At the moment, we haven’t made any arrangements so will need everything, down to save the dates and invites created and planned for us. We really hope to hear from you soon! All the best, Sam & Steven Wedding planner policy and procedures These policies and procedures define the wedding planning industry and contain a set of rules for our staff to observe as basic rules for their day to day work. They are drawn from national codes of practice. The basic principle is that these policies and procedures apply to all staff and that they are clear, public, and testable. Definition Wedding planning consists of all possible activities concerning the planning of an engagement, wedding, or anniversary day, its preparation and actualisation. Activities include: Keeping the wedding list up to date Communicating and liaising with venues, suppliers, couples and guests Organising and managing the wedding, including the securing of bookings Acting as Master of Ceremonies/Wedding Planner on the wedding day itself to ensure smooth running. General Principles All staff are expected to conduct themselves with regards to some general principles. Staff should Work according to the highest standard, demonstrating professionalism, integrity, confidentiality, and exemplary personal behaviour at all times Be honest and reliable in their professional communications with clients, suppliers, fellow wedding planners and the public/guests Show due regard for suppliers, clients, guests, and fellow wedding planners Observe the law, where required. Policies and procedures 1: All staff we keep confidential data in such a way that no vital information gets lost or ends up in the hands of third parties. Staff must work to prevent third parties from gaining access to data and information about clients they have promised to keep confidential Staff must always be explicit in when communicating with regards to the company they are from and the client they are acting for Staff must provide clients, suppliers, and other relevant parties with an accurate picture of the services to be delivered and the goals to be reached
Aug 17, 2021
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