Provide answers in the fileBTC Enterprises ITS NOTIFICATION – Phone Maintenance Wednesday August...

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Provide answers in the fileBTC Enterprises 	ITS NOTIFICATION – Phone Maintenance Wednesday August 14, 2019 - 7:00am – 5:00pm 	Change WHY? Upgrade firmware on conference room (spider) phones   WHEN? August 14th, 2019 – 7:00am – 5:00pm   WHO IS IMPACTED? Any boardroom users at all locations. No conference (Spider) phone will be available   Support EMAIL SUPPORT Any questions on this notification can be forwarded to: support@bobthecat.ca       	Impacts to you WHAT IS CHANGING? Upgraded software   WHAT DO I NEED TO DO? Nothing   WHAT’S NEXT? This is a onetime event   WHERE CAN I FIND MORE INFORMATION? Contact the ITS Service Desk   This is the scenario :BtC Enterprises would like FoxFirst Consulting to standardize their notification communications to them so end-users can easily identify Outages and Maintenance notification emails for before, (sometimes during) and after each event. you have to complete the improved sample template that is provided as file. Also, 3. Abstract: 75 (minimum) -150 (maximum) words, presented as a one paragraph, single spaced. The Abstract summarizes the effort. Abstracts do not add any new information not discussed in the document. Write this last. 5. Academic Submission Introduction that 1) Opening statement, 2) Provides background to the paper and identifies the problem(s) (WHAT), 3) Demonstrates WHY the problem(s) need to be solved, 4) Summarizes the solution, 5) Provides a “Bridge-in” to the next section. • Introduction must be 5 sentences minimum 6. Scope: Defend your work. Explain why your notification templatesare an improvement over Samples Aand B. 7. Notification Differences: Explain in your own words the differences between an IT Outage and IT Maintenance notification. Defend why this is important. 8. Templates: Provide one example for each of the four required templates • Provide 1 example for an IT Outage Notification • Provide 1 example for an IT Outage “Completed” Notification • Provide 1 example for an IT Maintenance Notification • Provide 1 example for an IT Maintenance “Completed” Notification Conclusion and reference page

Parul · Accepted Answer

Introduction
BtC Enterprise requires the FoxFirst Consulting to standardize the communication through notification such that the customers can comprehend the Maintenance and Outage emails proactively.
Background
Leveraging standardize communication through notifications and email template can offer immense value to the company as well as provide reliable method for dissemination important information
What
Essential the problem for BtC Enterprise is that employees and key stakeholders don’t receive proper communication about maintenance activities as well as for the outage. Therefore, due to lack of information about either planned maintaince activities or any outage that take place creates a void in the overall working of teams.
Why
This create a lot of issues since important meeting and other operation activities are abruptly brought to halt. Lack of proper notification and alerts creates a chaos at the ground level and hampers with the overall productivity of the organisation. Therefore, this is required to be solved in order to enhance the employee productivity and improve the overall employee experience working with BtC software
Solution
FoxFirst Consulting need to plan a system for BtC Enterprise that generate standardise notifications and email communication to all the concerned stakeholders. Therefore, a proactive IT system needs to be installed that communicates about the planned activities like maintenance as well as identifies any unplanned requirement for system shutdown like malware, intrusions etc.

BTC Enterprises ITS NOTIFICATION – Phone Maintenance Wednesday August 14, XXXXXXXXXX:00am – 5:00pm Change WHY? Upgrade firmware on conference room (spider) phones WHEN? August 14th, 2019 – 7:00am –...

Answer To: BTC Enterprises ITS NOTIFICATION – Phone Maintenance Wednesday August 14, XXXXXXXXXX:00am – 5:00pm...

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