Answer To: 1 | P a g e MODULE ASSIGNMENT COVER SHEET XXXXXXXXXXMATRICULATION NUMBER: Please ensure that you...
Hartirath answered on Apr 30 2021
Public Utilities
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Running Head: Public Utilities
Public Utilities
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Contents
Introduction 3
Research Methodology 3
An examination of the Value & Supply chains of ANTIGUA PUBLIC UTILITIES AUTHORITY 4
Internal operations – Resources and Competencies of ANTIGUA PUBLIC UTILITIES AUTHORITY 4
The Value Chain of ANTIGUA PUBLIC UTILITIES AUTHORITY 7
2.1 Primary Activities 7
2.2 Secondary Activities 9
The 7-S Framework of ANTIGUA PUBLIC UTILITIES AUTHORITY 11
Examining the SCM of ANTIGUA PUBLIC UTILITIES AUTHORITY 11
SWOT analysis of ANTIGUA PUBLIC UTILITIES AUTHORITY 14
Strengths 14
Weaknesses 15
Opportunities 15
Threats 16
Conclusion 16
References 17
Introduction
According to Porter (1980), the firm's business can best be explained as a value chain in which the total revenue of all activities undertaken to develop and sell the value of the product or service is minus the total costs. Organizations in the telco business have the same internal value chain; it includes activities for instance contract management and marketing, service delivery, operations of network infrastructure, equipment acquisition, service development, developing collaborative contracts, billing, and consumer service. The research design used for this study is a validation process in a dynamic telecommunications situation. One of the major benefits of the research approach is that telco firms can collect more data on strategic value proposition choices made by referring to the external environment. The data analysis methodology is qualitative. Information presentation is in the content analyzed by in-depth presentations.
The statement concludes by recommending that the APUA improve its business processes by the value of maximizing value to its customers. The APUA is a trilateral governmental statutory body established under Section 10 of the Public Utilities Act of 1973 (as amended subsequently) for consumers in telecommunications, electricity as well as water services. The Minister of Public Utilities has taken on the responsibility of introducing the necessary policy formulation moreover legislation to effectively fulfill the mission of APUA, which is also a cabinet member of Antigua and Barbuda.
Research Methodology
According to Cook and Reichard (1979), initial research is some kind of research data collected from researchers. This technique was used to examine the APUAbusiness processes furthermore includes interviews with employees or C.E.O. From these interviews, the findings also provided the data needed to analyze business processes moreover their connections or operations (Akalin et al., 2016).
Secondary research involves the use of data collected by others. Specific academic and business journals, module texts, as well as web resources were used to assess assumptions or provide historical information on the business processes furthermore their operations. Further information has been collected, for instance, ExxonMobil, Bank of Guyana, the Ministry of Finance, or Legal Affairs (Bansal, 2021).
An examination of the Value & Supply chains of ANTIGUA PUBLIC UTILITIES AUTHORITY
According to Porter (2001), the business can finest be explained as a value chain in which the total revenue of all actions undertaken to expand and sell the service is minus total cost. All organizations involve activities that connect to expand business value, as well as these activities together, form the value chain of the organization (Beamon, 2014). Such activities might include activities of purchasing, manufacturing goods, distribution, or marketing of business goods or services. The firm is cost-effective as long as the whole revenue exceeds the total expense of creating or delivering the goods or service. Organizations must therefore try to know not only their value chain works, however, their competitors, distributors, and suppliers (DeHoratius & Rabinovich, 2010).
Internal operations – Resources and Competencies of ANTIGUA PUBLIC UTILITIES AUTHORITY
The capability of an organization to execute well and make a competitive profit depends on the resources that exist and the ability to use them (Dolgui et al., 2018). The following is an evaluation of the APUA for its intangible and tangible resources, core capabilities, and difficult resources (Foster, 2007).
Physical Resources
These resources are tangible objects that use space, have value moreover are available or used in operations of the business (Schofield, 2016). The company has the unique advantage of using physical assets such as landline, mobile, and internet that are locally owned and operated. The system fills thousands of gas cylinders per hour and supplies customers with domestic and industrial cooking gas. The massive oxygen plant provisions Guyana's hospitals (Schofield, 2016). The business’s state-of-the-art fire moreover chemical safety systems maintain a secure operating environment as well as ease of mind for workers.
Human Resources
Human resources (HR) are the skills, abilities, and information of business workers. The APUA has 102 workers or places great value on worker relationships moreover innovation. The business invests regularly to develop the knowledge and skills of its workers (Sands, 2020). Workers undergo extensive testing in the classroom moreover on the job, organized by foreign and local professionals. Provide strategic leadership to develop its top management business products moreover maintain the business values, culture, and principles. Nonetheless, the business’s remuneration packages are not considered highly competitive, or in some cases, it is declining. As a subsidiary of the NMG Team, access to the APUA for information on local, Caribbean moreover wider overseas markets makes the edge necessary to compete (Sands, 2020). The Trinidad Aide is to help its parent company generate new ideas as well as implement best practices. Some exchanges are done regularly furthermore has become part of business strategy or temporary planning.
Financial Resources
This resource includes all kinds of money, which is critical to the survival or progress of the business. It includes; Loans, loans, investment capital, and borrowers (Göleç & Karadeniz, 2020). In 2019, the APUAgenerated gross revenues of US $ 35.25, representing an increase of 27.21% from 2018 (Bansal, 2021). The business has a healthy compensation ratio of 86.05%, hence enabling a range of short-term and lasting liabilities. With an extreme liquidity ratio of 3.03, the APUAeasily manages its short-term debt, positioning the company to withstand unforeseen financial problems (Bansal, 2021).
Intellectual Capital
Intellectual capital explains the intangible assets and knowledge assets provided by the business to its human resources; Copyrights, patents, and trademarks (Raheem Abdulaali, 2018). The APUA uses the trademark "Rubisgas", the name of success with excellent consumer services, or a knowledgeable and skilled workforce to keep the business at the top of the market (Liu et al., 2021).
Threshold Capabilities
Businesses need to limit capabilities to compete with competitors in the marketplace and meet the requirements necessary to achieve equality. This includes the limitations and capabilities needed to meet consumer requirements, that is, the ability to successfully use such resources to ensure the needed service stage (Raheem Abdulaali, 2018). As a subordinate of the NMG Group, the business advantages from skilled leadership, experience, a better perceptive of the market, speed and credibility, as well as its skilled workforce.
Unique Resources & Core Competencies
These resources are resources that produce competitive benefits that others cannot obtain or replicate. Core capabilities are basically what make a business perform well, as it differs from the other businesses in attaining competitive benefits. The unique advantage of the APUA is its capability to meet the needs or market demands of its customers. It is backed by its wide flexibility, distribution network, and capability to make better its product lines (Rexhausen et al., 2012). The core strengths of the company rest with the experience, knowledge, or skills of its staff. It is successful in building a successful brand moreover image with a status for quality products, reliability, as well as excellent consumer service. These...