Case Study Lyricis a wholesale and retail clothing business which was born from the passion of two...

Question

Case Study	Lyricis a wholesale and retail clothing business which was born from the passion of two High School friends called Mary and Rachel. The business idea was already doing great within their circle of family and friends, so they decided to start an online enterprise selling their garments. “Our mission is to deliver a quality product with exceptional price-value and superior customer service.”Also, Mary and Rachel agreed on the core values ofLyricas follows:· Sell the highest quality products available.· Satisfy, delight, and nourish our customers.· Support team member excellence and happiness.· Create wealth through profits and growth.· Serve and support our local and global communities.	Lyrichas grown and now has a staff of 35 people as well as three retail shopfronts and a warehouse. Its Human Resources department is establishing various work processes. Among them are processes for workplace collaboration between employees and managers. They know how important it is to facilitate employees' contributions and to having managers and staff work together to create processes that will achieve desired outcomes and at the same time, foster healthy working relationships. It's part ofLyric's core values - "team member excellence and happiness."The Human Resources department's roles include:· maintaining employee records and payroll· performing other administrative tasks as part of its role in staff resourcing· acknowledging that direct work with personnel requires collaboration with managers in employee conflict management as well as in disciplinary procedures with employees· acknowledging that managers must participate in performance management· acknowledging manager roles in assisting with organising and facilitating training and professional development· managing rehabilitation and return-to-work programs in direct liaison with staff, management and any relevant health professionals· running a well-being program for all staff to access including health advice, workshops, and support.	Task 5	Lyricis experiencing workplace relationship issues. Two work teams are having issues for very different reasons.Team 1The administrative team has started to underperform. One worker is being left out of task discussions, and as a consequence, is not being given work. The other team members do not talk to this worker or give them team support. They often talk about this worker without just cause because this person comes from a different cultural background. The worker feels that the team is trying to push them out of their job role.Team 2The manufacturing team works on a 24-hour basis. The day shift works well, but the night shift does not always complete the right jobs or finish urgent tasks that are left from the day shift. The day shift has a manager who works effectively to coordinate work. At the end of the day, the manager leaves handover notes for the night shift team. However, there is no manager at night. As a result, the team does not work cohesively nor does it refer to the handover notes. They tend to simply pick up where they think things were left off or they just start new jobs.For these following tasks refer to Case Study – Addressing workplace relationship issues – and answer questions about the two workplace issues described and how you could address each issue, including any relevant processes that you think necessary. Download and complete this Workplace relationship issues template:		Workplace relationship issues

Bidusha · Accepted Answer

From the CASE STUDY – Addressing workplace relationship issues, identify the two issues each team is facing.
	
Team 1
	• Directors and set up don't discuss well with each other.
• Directors and representatives have no faith in each other.
	
Team 2
	• There is little connection between staff individuals and the executives.
• There isn't a lot of regard among managers and representatives.
As a leader, you are to identify and develop an appropriate conflict management process such that there can be a mutually agreeable outcome for all parties in conflict situations.
	 Intervention is the technique for debate goal that would be appropriate in this situation. An impartial outsider (the go between) assists the gatherings to an issue with reaching a commonly OK resolution through the intercession interaction. The go between will help the gatherings in deciding the disputed matters, fathoming each other's perspectives, and planning possible goals. The go between will then, at that point, assist the gatherings with having an exchange to assist them with coming to a goal.
1
	3.1 Describe how you would provide support and guidance to assist the workers in Team 1?
	To provide support and guidance to the workers in Team 1, the following steps can be taken:
• Urge directors and set up to talk with each other all the more routinely and in a transparent manner.
• Urge supervisors and laborers to foster a believing relationship by tell the truth and reliable.
To cultivate trust and understanding, it is critical to urge chiefs and representatives to talk frequently. This might be achieved through routine gatherings, both authority and casual, where the board and staff can trade thoughts. Support of open correspondence and keeping guarantees between staff individuals and the executives is likewise essential. This involves being frank with assumptions and keeping your promise and commitments.
	3.2 Describe how you would provide support and guidance to assist the workers in Team 2?
	To provide support and guidance to the workers in Team 2, the following steps can be taken:
• Encourage employees and managers to collaborate with each other more frequently, and to do so in a constructive and positive manner.
• Encourage employees and managers to respect each other's opinions and ideas, and to value each other's contributions.
 
It is important to encourage employees and managers to collaborate with each other on a regular basis, in order to build trust and understanding. This can be done through regular meetings, both formal and informal, where employees and managers can share their thoughts and ideas. It is also important to encourage employees and managers to respect each other's opinions and ideas, and to value each other's contributions. This means listening to each other, and being open to new ideas.
	4.1 Describe how you would provide basic counselling to assist the workers in their work difficulties in Team 1?
	To provide basic counselling to the workers in their work difficulties in Team 1, the following steps can be taken:
• Focus on the workers' concerns and give help and heading.
• Help the staff in appreciating the viewpoints of the administration as well as the other way around.

Case Study Lyric is a wholesale and retail clothing business which was born from the passion of two High School friends called Mary and Rachel. The business idea was already doing great within their...

Answer To: Case Study Lyric is a wholesale and retail clothing business which was born from the passion of two...

Answer To This Question Is Available To Download

Related Questions & Answers

Submit New Assignment