Consider the four sorts of maintenance activities. How does the IT support group at your university/workplace distribute the time they have available for these tasks? Interview a person involved in...

Consider the four sorts of maintenance activities. How does the IT support group at your university/workplace distribute the time they have available for these tasks? Interview a person involved in coding for the maintenance of the organization’s systems. Explain the four sorts of maintenance activities to him or her and ask the person to estimate how much time is spent on them.