· Consider the role of operations manager in A travel agency such as at Flight Centre Australia https://www.flightcentre.com.au/ Nominate the industry that is most appropriate to what you currently...

ROLE OF OPERATION MANAGER IN TRAVEL INDUSTRY
Executive Summary
We have discussed the role and function of an operation manager in the travel industry. The contribution of an operation manager in this management is crucial. An operations manager is a core component of a management team and supervises high-level HR activities, such as recruiting talent and setting expectations for recruitment and hiring practices. We have selected the travel agency Flight Centre Travel Group and discussed anticipated role of an operation manager in a company. We have also discussed the role of the organization towards its workforce and the ways it plays a role to make the life of the employees better with its company incentives to the workers.
Table of Contents
1. Introduction    4
2. Background of the company    4
3. Operational Manager role in Travel Industry    4
3.1. Financial Information and Budget Monitoring    5
3.2. Staffing and Workflow    5
4. Organizational role    7
5. Conclusion    9
6. References    10
1. Introduction
One of the world's biggest service sectors, the travel industry is an exceedingly significant one in the modern century. It focuses on the transportation of individuals from one place to another, as well as the facilities they need along the way and is closely related, among others, to the hospitality sector and the hotel industry. We will discuss more about the retail sector, and the role of an operation manager in this travel agency (Yapa et al., 2016). We will view the contribution of an operation manager to the establishment of a travel agency, which we have chosen here as Flight Centre Travel Group Company.
2. Background of the company
Flight Centre Australia is the domestic branch of Flight Centre Travel Group (FCTG) and is one of the biggest travel retailers in Australia. In 1982, Sydney opened the first Flight Centre store. There were more than fifty stories in Australia in 1988. Headquarter of the company Flight Centre Australia is situated on Gey Street in South Bank Brisbane with thirteen thousand firms across Australia in its portfolio, including specialty brands. The FCTG Company is one of the leading travel agency companies in the world, with business activities in twenty-three countries and a travel service network covering over ninety countries. It has more than nineteen thousand employees, worldwide working with them. The company's comprehensive network of recreational and corporate travel distribution stretches across four main regions, including Australia and New Zealand, Mexico, Canada and the USA, EMEA and Asia. The business currently has more than thirty brands, including the flagship leisure travel brand Flight Centre and the famous US travel agency community Liberty (Robinson et al. 2016). Corporate Traveler and FMC provide main corporate brands. Under its founder and CEO, Graham Skroo Turner, FCTG has experienced remarkable ongoing growth.
3. Operational Manager role in Travel Industry
Operations management is a business field dealing with the administration of business practices within an enterprise to improve performance. Which entails arranging, coordinating, and managing the procedures of the company to manage sales and expenses and generate the best operating margin possible? Travel business operations management refers to the job undertaken in the various areas of tourism management. An operations manager is charged with ensuring that the company efficiently translates inputs such as resources, labor, and technologies into outputs productively.
The operations managers of FCTG are key upper-level management staff who ensure that the company works to the best ability. They keep their eyes on various places within the company, maintaining quality and competitiveness while attempting to reduce costs (Li et al., 2018). Within many teams, they oversee several main players and direct groups of individuals to accomplish their individual roles to meet company-wide targets. These types of administrators appear to have a big-picture outlook, and they are accountable for the general well-being of the activities of the business. Within the organization, they can identify needs and link groups to work together to address issues when they emerge. They need to be strategic thinkers who, rather than those of a particular department, will evaluate issues and make choices tailored against the best interests of the business. This could mean that when they occur amongst workers, they will need to address disputes and set rules and instructions on how to complete tasks. Operations managers require a balanced balance of hard and soft skills in terms of skills and talents. Managers may require mechanical expertise and knowledge of production machinery, depending on the industry. Still, they can most likely use computers and a range of similar software systems, including consumer service tools and software for budgeting and accounting. They will be able to use clear listening, encouragement and leadership skills to lead others (WisCombe, 2016) successfully. Here are some of the most significant roles an operation manager plays.
3.1. Financial Information and Budget Monitoring
A major part of the role of an operations manager is to oversee the production and implementation of budgets for each sector of the company. If required, good leaders will periodically track expenditures and curtail the spending of a department to keep the business on a budget. They will also assist in cost-benefit analyses, trying to achieve the best commodity price and supervising production lines so that processing is at an optimum rate of performance.
3.2. Staffing and Workflow
Managers of projects also have a clear grip on the organization's personnel needs. They collaborate with HR to attract and prepare to manage disciplinary problems with new hires. They will change the workflow and reassign activities to increase productivity in the activity because they are aware of the needs of each group.
3.3. Looking after strategies for...