Current Affairs in Hospitality Risk Management 1. Purpose What are the experiences that occur in the Hospitality Industry that risk personal security and loss of physical property?How was the...

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Current Affairs in Hospitality Risk Management






1. Purpose


What are the experiences that occur in the Hospitality Industry that risk personal security and loss of physical property?How was the situation handled by the organization? How should the situation have been handled by the organization?The assignment is to use a newspaper article (or personal experiences) to demonstrate the nature of Risk Management and Guest Security in the Hospitality Industry.


(Note:This is the Application of “Risk” Management concepts, not “Crisis” Management. We are looking at articles that relate to the minimization of risks incorporated in the normal operational activities of a hospitality or tourism company.)


note - we have to choose any real incident related with any person and pleaseplease don't take any incident related with terrorism ) see the rubrics please to have a clear view of the question asked. minimum 600 words


rubrics



Newspaper Article Rubric
























































CATEGORY




4




3




2




0




The article selected clearly represents an operational situation in the Hospitality industry.



The article selected clearly represents an operational situation risk in the Hospitality industry.



The article selected represents an situation of risk in the Hospitality industry.



The article selected represents an operational situation in the any industry.



The article selected does not represents an operational situation risk in the Hospitality industry.




Sources



All sources (information and graphics) are accurately documented in the desired format.



All sources (information and graphics) are accurately documented, but a few are not in the desired format.



All sources (information and graphics) are accurately documented, but many are not in the desired format.



Sources are not accurately documented.




Mechanics



No grammatical, spelling or punctuation errors.



Almost no grammatical, spelling or punctuation errors



A few grammatical spelling, or punctuation errors.



Many grammatical, spelling, or punctuation errors.




Describe the experience / situation



The description of the experience is detailed, explaining the 4 W’s of Who, What, Where, and When it occurred.



The description of the experience is detailed.



The description of the experience leaves the reader with questions about the situation.



The description of the experience is insufficient in explaining details.




How was the situation Handled by the Organization



The write-up explains in detail how Management responded to the situation and why.



The write up explains the response of the organization,



The write-up failed to give details of how the organization responded to the situation



The student's work is insufficient in detailing the actions of the organization in the situation.




How should the situation be handled by the Organization



The write-up details the opinion of the writer as to how management should have prevented the situation and responded when it did happen. This is substantiated with research and references.



The write-up details the opinion of the writer as to how management should have prevented the situation and responded when it did happen.



The write-up expresses the opinion of the writer on how the situation should have been handled, but with little detail or thought.



The write-up does not express the opinion of the writer with respect to how the situation should have been handled


Answered Same DayFeb 05, 2021

Answer To: Current Affairs in Hospitality Risk Management 1. Purpose What are the experiences that occur in...

Arunavo answered on Feb 06 2021
136 Votes
Running Head: HOSPITALITY MANAGEMENT    1
2
RISK MANAGEMENT AT HOSPITALITY INDUSTRY
Table of Contents
Experiences in Hos
pitality Industry Risking Personal Security and Loss of Physical Property — Marriott Hacking Exposing Data of up to 500 Million Guests    3
What the Hotel Management had done    3
How the Situation would have been handled    3
References    5
Experiences in Hospitality Industry Risking Personal Security and Loss of Physical Property — Marriott Hacking Exposing Data of up to 500 Million Guests
Running hotel carries much responsibility for the hotel management to keep their guest safe. Many incidences are taking place presently where the risk of cybercrimes, professional theft, credit card fraud and gunning down guests are taking place. The hospitality industry’s biggest challenges is to provide friendly customer centric atmosphere without compromising the safety of the guests. In a news report from The Guardian published on November 2018, the personal data including the credit card details, passport numbers and the date of birth of up to 500 million customers were stolen (The Guardian, 2018).
What the Hotel Management had done
The company claimed that during September they first became aware...
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