Task Summary Develop a case study on the leadership demonstrated by a hospitality organisation in relation to one (1) of the following 4 global hospitality leadership situations: 1. Ethics (for...

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Develop a case study on the leadership demonstrated by a hospitality organisation in relation to one (1) of the following 4 global hospitality leadership situations (mentioned in the file that i uploaded, please choose any of them but the one that will be the best topic to be discussed)


Task Summary Develop a case study on the leadership demonstrated by a hospitality organisation in relation to one (1) of the following 4 global hospitality leadership situations: 1. Ethics (for example, commissions to online travel agents, overbooking, etc.); 2. Sustainability; 3. Employee relations (for example, salary, benefits, working environment, expatriate workers, etc.); 4. Cultural diversity. You should first identify one of the four areas for discussion that are listed and then choose a hotel leader/brand or hospitality organisation which is focussing on that issue. You can use your personal experiences of working in hotels or other hospitality sectors, or you can research a hotel leader/brand or other hospitality organisation online. Your case study report should consider the following points, using this suggested format: Cover Sheet Table of Contents Introduction – outlining what the topic of the report is and then briefly discuss what the reader will learn from reading the report. It usually does not include any referencing. 1. Context for the Case Study 1.1.  Explain the area of discussion you have chosen (ethics, sustainability, employee relations, cultural diversity) – why is this an important area for global hospitality? 1.2.  Identify and briefly discuss the hotel leader/brand or other hospitality organisation that has been a leader in this area. 1.3.  Why are they a leader in this area -what specific initiatives have been developed and implemented in relation to the situation? 1.4.  How have they been publicly recognised in relation to this situation? (for example, have they won awards, peer praise, industry recognition etc?) 2. Leadership Case Study 2.1.  What leadership behaviours, attitudes and styles have been used/applied throughout the implementation of these initiatives? Did they demonstrate any adaptive or situational leadership in relation to this situation? 2.2.  How were these initiatives shared and communicated? 2.3.  Are there any ethical issues associated with implementation? 3. Critical Evaluation - A Critical evaluation of the leadership behaviours, attitudes and styles used – was this leadership effective? How would you evaluate the leader’s overall response? Conclusion – summarising the key points that you made in the body of your report, including the main theory applied. Do not include new information or any references in a Conclusion. It is simply a summary of previous information. Reference list – minimum of 6 academic and/or industry-related sources with separate listing for visuals/images. Please refer to the Task Instructions for details on how to complete this task. Context · Ensure your research is referenced effectively and correctly (see below). · Write in the context of the global hospitality industry. · Make sure that you understand the topic and focus on the topic – do not drift into irrelevant or unnecessary content. If you do not understand the topic, ask your Learning Facilitator. · Follow a standard report format (see below). · The submission will be assessed according to the quality and depth of thought, relevance and how effectively you have applied the subject material and theories to the case study, rather than testing how much you can remember and how theoretically correct it is. · Stay within the maximum word count of 1,500 words +/- 10% (excluding the Table of Contents, Reference List and Appendices). Task Instructions Layout and Presentation - Layout and Presentation of your document is as important as your content. Your assessment is designed to demonstrate your understanding of a certain topic, so it is important to ensure that the layout does not compromise this. The format is report not essay – and this forms part of your grading. Therefore, students are discouraged from writing lengthy verbose sentences displayed in long chunky paragraphs. Rather students are encouraged to follow the suggested Table of Contents and apply additional formatting mechanisms, which reduce wordiness and increase the readability of the content and that are consistent with report writing. Referencing - Blogs, unauthorised biographies, promotional material, and sensational content must be excluded from the case study report. Students must fully reference all sources of information with in-text citations and a Reference List. A minimum of six (6) academic or recognised industry references are required.
Answered 1 days AfterOct 22, 2021

Answer To: Task Summary Develop a case study on the leadership demonstrated by a hospitality organisation in...

Shubham answered on Oct 24 2021
113 Votes
Running Head: HOSPITALITY MANAGEMENT                        1
HOSPITALITY MANAGEMENT                                9
HOSPITALITY MANAGEMENT
Table of Contents
Introduction    4
1. Context for the Case Study    4
1.1. Importance of Sustainability for Global Hospitality    4
1.2. Emirates One & Only Wolgan Valley – A Leader in Sustainable Practices    4
1.3. Initiatives Taken and Impleme
nted    5
Restoration of Land    5
Spreading Education on Conservation and Environmental Protection    5
Conservation of Water    5
Sustainable Design    6
Producing Sustainable Food    6
Other Initiatives    6
1.4. Awards and Recognition    6
2. Leadership Case Study    7
2.1. Leadership    7
2.2. Communication    7
2.3. Ethical Issues    8
3. Critical Evaluation    8
Conclusion    9
References    10
Introduction
The report is based on study of sustainability practices by a leading brand in hospitality industry. This report will cover all aspects of sustainable practices implemented by them and the visible results they shown to the world. The reader will get an overview of the importance of theme in business and what advantages can be derived out of it in the competitive arena. As customer preferences are changing, so is their outlook towards the operation of the business. They are concerned about their contribution to the society and environment. They want to be part of change in whatever way they can.
1. Context for the Case Study
1.1. Importance of Sustainability for Global Hospitality
Tourism means attracting tourists to explore natural and cultural resources of a place. As travellers are concerned about environmental protection, so are the property owners, locals, tour planners, etc. Due to increased greenhouse effect, global warming, extinction of endangered species and threat to resources it has become the need of the hour to adapt to sustainable business practices (Lombarts, 2018). From the perspective of global hospitality, sustainability has its own role to play.
Due to tourism, carbon emission has been increased by 8per cent. Apart from it production and supplies of vegetation, other utilities in Hospitality Industry carbon footprint is increasing (Tasci, 2017). In order to conserve environment and its resources it has become an essential to protect it at every step. For this, the leadership is expected to contribute and encourage the integration of the concepts, which will help in achieving the goals. This will also include the participation of employees at all levels.
1.2. Emirates One & Only Wolgan Valley – A Leader in Sustainable Practices
Emirates One & Only Wolgan Valley is a luxurious hotel, which is located in World Heritage Area of Greater Blue Mountains (One & Only Wolgan Valley, 2021). The place is at three-hour drive from Sydney between the Wollemi National Park and the Gardens of Stone National Park. It is recognised as one the best hotel for implementing sustainable practices because it has created examples by being carbon neutral conservationist and encouraging sustainable tourism operations.
It was the first resort in the world to receive carbon neutral accreditation in 2009 and still stand same on those grounds. It was the only resort, which got permission to build its property on World heritage site. It respected the decision of authorities and constructed the facility in accordance with environmental integration (One & Only Wolgan Valley, 2021). The initiatives taken by it in this direction are not one-time...
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