Develop a two- or three-page usecase on an emerging technology application of your choice. Include: 1) a few paragraphsto describe the problem that needs to be solved, and why you believe...

WRITTEN ASSIGNMENT        2
WRITTEN ASSIGNMENT
Table of contents
Introduction    3
The problem    3
Solution    3
Conclusion    5
References    7
Introduction
The automation of services has sped up as of late, furnishing customers with the ability they need to complete their normal obligations. Clients can now reserve a spot at cafés, request pizza, book film tickets, lodging, and even make arrangements at specialists' offices because of complex systems that are powered by mechanized solutions. The customer service area is expanding quickly, particularly because of the disturbance brought about by artificial intelligence, a mechanical development that has cleared across basically all financial areas. All aspects of your association by upsetting customer service collaborations, including on the web customer experience, reliability, and brand notoriety, preventive assistance, and, surprisingly, the production of revenue sources. As indicated by digital market titans, by 2020, over 85% of all customer care connections would be done without the inclusion of customer service specialists.
The problem
The issue we are talking about in this project mostly has to do with how to respond to customer inquiries in a way that is quicker and more accurate.
Solution
The solution I'm making to tackle the issue is mainly to utilize the technology of emerging AI. A new Zendesk overview saw that up to 42% of B2C buyers expressed more noteworthy interest in making a purchase after getting fantastic customer service (Bedenkov et al., 2021). As indicated by a similar report, 52% of them ceased making purchases after having a solitary negative customer service experience. There is little uncertainty that many who are thinking ahead view AI technology as a potential arrangement that will permit customer service systems to offer continuous self-service. It's likewise a fact that technology can modify how customer service solutions are made. In any case, there is a ton of promotion out there that claims the utilization of human specialists will be completely supplanted by AI-aided solutions. A portion of the special elements of the arising technology that for our situation is artificial...