Enter Title Here 1Copyright © 2019 Mercer (Australia) Pty Ltd. All rights reserved. P R O B L E M S T AT E M E N T FOR Who are our customers? Direct/Indirect Direct Indirect WHO Statement of...

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Enter Title Here 1Copyright © 2019 Mercer (Australia) Pty Ltd. All rights reserved. P R O B L E M S T AT E M E N T FOR Who are our customers? Direct/Indirect Direct Indirect WHO Statement of need/opportunity THE Name of the proposed capability /product IS A Description of Change THAT WILL Key benefit, compelling reason to buy UNLIKE Current Problem/Landscape OUR SOLUTION How will the current state change ? O B J E C T I V E S Business Drivers Technology Drivers External Drivers 3Copyright © 2018 Mercer (Australia) Pty Ltd. All rights reserved. B U S I N E S S S C O P E C O N TE X T Business Scope Fund: AON Crossroads Products (All) Channel Business/IT Areas Processes Digital: • Web based Initiation by Member Print Media • Rollover-Ins Automated Letters • Smart Monday • E-Commerce • STP Team • Admin Ops Support Team B U S I N E S S S C O P E IN SCOPE OUT OF SCOPE UNSURE Scope 5Copyright © 2018 Mercer (Australia) Pty Ltd. All rights reserved. D I S C O V E RY AC T I V I T I E S BUSINESS FOCUS • Clarify Vision, Purpose and Objective • Decompose and prioritise high level scope / features / epics • Identify high level benefits and constraints • Define success drivers – Scope / Time / Quality / Cost • Walkthrough current and future state processes • Identify high level business and customer change impacts (Melbourne) SOLUTION FOCUS • Review current state solution architecture • Draft high level potential solutions and development approach • Identify solution components and the delivery owners • Prioritise and form an MVP and estimate features / epics MANAGEMENT FOCUS • Draft a feasible high level delivery plan • Conduct initial risk and dependency assessment • Define delivery resource requirements • Form recommendations for decision authorities 6Copyright © 2018 Mercer (Australia) Pty Ltd. All rights reserved. Receive Transaction Retrieve Transaction Data Locate Member Account Validate detail again RTR • Requested Roll-In • Roll-Ins • Roll-Out How is the message and records retrieved? • manually? • automatically? How is the member data located? How are the details cross- checked against RTR • manually • automatically? How are the Rollover ins received? Process Rollover-In How is the processing done? Send Rollover- In How is it allocated? Close Rollover-In RTOR How is it closed? RTOR 7Copyright © 2018 Mercer (Australia) Pty Ltd. All rights reserved. Locate Member Account Retrieve Transaction Data Receive Transaction Validate detail again RTR Process Rollover-In Allocate Rollover-In (Happy Path) Close Rollover-In RTOR F U T U R E S T AT E P R O C E S S – T O P R O C E S S A L L O C AT I O N O F F U N D S I N T O M E R C E R I N V E S T M E N T O P T I O N S A N D T O P U B L I S H D AT A O R D E L I V E R D AT A T O C L I E N T S FUTURE STATE Web Initiated Roll-Ins Roll-Ins Roll-out to other funds • Automated lookup of member details • Web Reconciler • STP • Web Commerce • Scanned from statement • Keyed in Exception Handling (Oops something doesn’t add up) Paper based Roll-Ins • Automated validation of member details against RTR • Automated allocation F E AT U R E S / H I G H L E V E L R E Q U I R E M E N T S No. Process Group Feature ID Feature Requesting Money Money In Money Out Size 5 PROCESS 6 SEND 7 CLOSE S O L U T I O N O P T I O N S E VA L U AT I O N & R E C O M M E N D AT I O N Criteria Option 1 (Recommended) Option 2 Option 3 Overview Benefit Effort ( Low, Med, High) Cost/Duration Pros Cons Neutral PositiveNegative 10Copyright © 2018 Mercer (Australia) Pty Ltd. All rights reserved. R A I D RISKS ISSUES NSW PMO assessing the need for change ASSUMPTIONS DEPENDENCIES C A R PA R K & A C T I O N S ( 1 0 F 2 ) NO. Type Details Owner Due Date 1 Action NSW PMO Change assessment Lisa Inception 2 3 4 5 6 7 D E L I V E R Y A P P R O A C H Foundation Enable Enable & Enhance • POC • Initial Mapping • Testing • Validation • Hybrid Sub-Fund • Gov Cont. Sub-Fund • Staff Sub-Fund • Personal member Sub-Fund • Regression and Progression Testing • Enable remaining sub-funds Month 1 Month 2 Month 3 Month 4 WK1 WK2 WK3 WK4 WK1 WK2 WK3 WK4 WK1 WK2 WK3 WK4 W1 W2 W3 W4 Potential Start Date: 25 Sep 2019 Potential Start Date: 20 Jan 2020 H I G H L E V E L D E L I V E R Y P L A N Estimate ( Option 1 – recommended) • Duration : • Estimated cost : ????( approx.) Resource Profile • Project team (Melbourne): 1PM,1 Tester, Sol.Dev (1FTE-POC, 0.3 FTE Delivery), Digital (N/A), BA Melbourne (N/A) Assumptions Phase/Deliverable Indicative Timeline ===> WK1 WK2 WK3 WK4 WK1 WK2 WK3 WK4 WK1 WK2 WK3 WK4 W1 W2 W3 W4 Proof of Concept (Including PoC) Analysis (Inception/Requirements, Support) Configure and Unit Testing (Sol. Dev) POC Testing (Regression) Delivery Testing (Regression + Progression) Hybrid Sub-Fund Govt Cont Sub-Fund Staff Sub-Fund Personal members Sub-Fund Implement (Go Live)- Remaining 25 Sub-funds Change Management (Melbourne) Change Management (Wollongong) Month 4Month 1 Month 2 Month 3 Sprint 2 Sprint 3 Sprint 4 Regression and Progression Testing Sprint 1 POC Delivery (4- Sub-Funds) POC 4-Sub-Funds Configured and Prod Ready All Sub-funds Prod Ready Potential Start Date: 25 Sep 2019 Potential Start Date: 20 Jan 2020 MNG03218 Managing Information Systems Session 3-2019 MNG03218 Managing Information Systems Unit Information Guide Session 3, 2019 scu.edu.au CRICOS Provider: 01241G https://www.scu.edu.au/business-tourism/ Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3About this unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Graduate attributes and unit learning outcomes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Learning resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answered Same DayJan 20, 2021

Answer To: Enter Title Here 1Copyright © 2019 Mercer (Australia) Pty Ltd. All rights reserved. P R O B L E M S...

Shikha answered on Jan 23 2021
128 Votes
Cover Letter
Michael W.
(COO)
Sydney Hospital
Sydney, Australia
Dear Mr. Michael
We heard about the requirement of process automation in your organization. We heard that you are looking for the system that can manage patients’ records in an efficient way and can minimize the time taken in searching the particular patient records.
We are here to provide Hospital Information System (HIS) for your renowned organization that can help in better management of patient records and can provide the accurate reports to the management team. The proposed system can help in automatic updation of inventory and will accurately calculate the value of consumables that has been used for the patients.
We are looking forward to take this proposal further.
Thank you for reviewing our proposal.

Sincerely
Sameer
Assessment 2 – Research Proposal
(System Development Life Cycle)
Submitted By
Course
Professor
Date
Table of Contents
1.    Executive Summary    3
2.    Introduction    4
3.    Problem Statement    4
4.    Hospital Information System (HIS)    5
4.1.    Why to Choose HIS?    5
4.2.    Objectives    6
5.    Business Scope Context    7
5.1.    In Scope    7
5.2.    Out of Scope    7
5.3.    Unsure Scope    8
6.    Business Focus    8
6.1.    Vision    8
6.2.    HIS Benefits    8
6.3.    HIS Constraints    9
6.4.    Success Drivers    10
6.5.    System Quality Attributes    10
7.    Cost Benefit Analysis    11
8.    System Development Approach    12
8.1.    Solution Components and Delivery Owners    13
9.    High Level Delivery Plan    14
9.1.    Stakeholder Analysis    14
9.2.    Resources Required    14
9.3.    Work Breakdown Structure (WBS)    15
9.4.    GANTT Chart    16
9.5.    Risk Assessment    17
10.    Conclusion    18
11.    References    19
1. Executive Summary
As the organizations are keeping competition of priority basis, the organizations endeavor to increase competitive advantage, increase their financial pointers, work profitability as well as effectiveness, minimize costs and get different advantages by implementing integrated information systems in their organizations. With the improved internal processes as well as financial performance, the general business execution could be affected with the deployment of such a data framework.
In this paper, we are discussing the planning as well as implementation process of Management Information System (MIS) in the healthcare organization. It is indicated which technique can be utilized to actualize and utilize data frameworks. For each situation, various points will be portrayed and analyzed (Davidaviciene, V. and Lipaj, 2013).
2. Introduction
An information system is considered as the integrated set of various components that can be used for collecting, storing as well as processing the data that can deliver useful results. In the modern era, many organizations depend on data frameworks that helps in managing all the business operations and also helps in interacting with customers as well as suppliers. This information system provides competitive advantages to the organization. The main reason for using information system in the organizations is to avoid from vulnerability and the obscure conditions that can develop a strong reason for qualitative decision making in the management (Shaqiri, 2014). In this paper, we will discuss about implementation of Management Information System (MIS) by using steps of SDLC in healthcare organization.
Investing in new innovations emerge various risk levels that can provide better performance and can have less possibility of successful advancement. The importance of data integrates various characteristics like accuracy, timelines as well as its usefulness. All these characteristics of MIS interface must meet the prerequisites of users who have little understanding, limited skills in innovation (Chulkov, 2017). The main objective of the report is to discuss about the risks and the opportunities while implementing MIS in healthcare organization.
3. Problem Statement
Customer – Sydney Hospital
Here, we are going to implement HIS in Sydney hospital. The main problem that the hospital is facing is lack of communication in various departments. The doctors remain unaware of the patient’s current health condition. At the end of the month, the management remains unaware the actual revenue generated. Also, there is lack of information about number of patients who have visited the hospital during a month and also, the medicines and consumables used by the nurses for the patients.
4. Hospital Information System (HIS)
The Hospital Information System ie HIS is a complete as well as integrated data framework that is intended to deal with the authoritative, financial and clinical parts of Sydney Hospital. The main objective of HIS is to accomplish the best patient care and organization by electronic information processing. For getting better data analysis, it is required to store correct data, reliable usage, easy to communicate into the system. The main reason for the Hospital Information System is to manage healthcare data, natural mystery and confined critical thinking to the degree of frameworks knowledge, system data.
HIS help in providing exact patient health information. The framework needs to keep information in secure place and also controls the authentication who can arrive at the information in specific conditions. These frameworks upgrade the capacity of medicinal services experts to facilitate care by giving a patient's wellbeing data and visit history at the spot and time that it is required. The system will help the professionals to visually update the lab test results. It can provide better internal as well as external communication. The system will help in providing all financial reports, monthly ledgers, inventory details and all the bill details of the particular patient. The system will mitigate all manmade errors whether its in patient’s medical information, tax error and also avoid any confliction between personnel (Mehdipour and Zerehkafi,, 2013).
4.1. Why to Choose HIS?
We have selected HIS for Sydney Hospital as it provides easy access to the patient medical information and also helps in improving efficiency of doctors as well as nurse staff. HIS helps in improving patient care and also stores confidential data in secured way. HIS system helps in providing clear data, quickly for better patient care and also guarantees that the hospital works productively and improved benefit by plugging revenue leakage (Attune Innovation Infinite, 2019).
4.2. Objectives
The main objective of the paper is to implement HIS in Sydney hospital that can help in developing better patient care. The main objective of HIS is to accomplish the most ideal help of patient care and various services by electronic information processing. Being a part of medical informatics, the HIS objective is to accomplish the most ideal result and administration by displaying information where required and getting information when created with organized electronic data processing.
The main demand for efficiently running HIS is correct data storage, reliable use, quick to search patient information, secure to keep information on storage and lower cost of use. HIS help in controlling organization processes which include official documentation, financial reports, handling patient details, automated updation of inventory, patient prescription and operations and laboratory test results. HIS further help in handling errors, overstock or understock problems, any official documentation error such as tax preparation errors (Mehdipour and Zerehkafi, 2013).
The system further helps as a decision support system for the management so that they can easily prepare comprehensive health care policies. By implementing HIS in Sydney Hospital, the patient information can easily be collected from network of systems which further helps in retrieving any type of patient details from any system as this is centralized system. It helps in satisfying the functional...
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