Errors with Microsoft Windows wbhook32.dll file
Below is a listing of potential issues that may be caused by wbhook32.dll and the recommended solutions to each of those issues.
Unexpected exception error with wbhook32.dll when opening Internet Explorer
Freecell or Solitaire games after installing Mcafee VirusScan
When opening Microsoft Internet Explorer or the run Window I receive an unexpected exception error with the wbhook32.dll file.
Users who are using new P2P sharing programs such asKaZaA that include their own virus protection program and are also running McAfee virus protection program may encounter this error.
If you have installed Kazaa or eDonkey on your computer, you can verify this is the cause of your issue by opening the Windows Task Manager and end tasking Kazaa from theProcesses.
To resolve this issue, it is recommended users disable their Mcafee "download scan" feature. Note: If you need to determine your version of Mcafee, right-click the V shield icon in thesystray and click about.
Mcafee 5.x users:
- right-click the V shield icon in the systray.
- Under "Quick Enable" select "Download Scan" to disable and enable the feature.
Mcafee 6.x and users:
- right-click the V shield icon in the systray and click
Run.
- Click the
Pick a Task
button in the bottom left of the window.
- Click the link for
Change my VirusScan Settings.
- Click the link for
Configure Vshield background Settings.
- Uncheck Download Scan and apply the changes.
Mcafee 7.x users:
Mcafee 7 users should not be experiencing this issue.
If the above recommendation and other recommendations on this page do not resolve your issue, you may want to consider updating your version of Kazaa or eDonkey, updating your version of Mcafee, and uninstalling Kazaa or eDonkey.
Freecell or Solitaire games after installing McAfee VirusScan
Although no error regarding wbhook32.dll is reported, it is known that issues with Freecell or Solitaire may arise after a custom installation of McAfee VirusScan. This issue can be related to wbhook32.dll.
To resolve this issue, download the latest update and Service Pack for your version of McAfeeVirusScan.