For this assessment, you need to analyse two case studies and write a report discussing the recommendations to a problem.The purpose of this assignment is to develop your capability in applying your skills and knowledge in a real situation. For this assignment, you are required to apply queuing theory and simulation for case study number 1 and to apply decision making techniques for case study number 2.You will need to complete this in two components, and submit Assignment 3 as one zip file in Canvas.• a Word file for the report containing the details of the model, the solution, and the recommendations to the problem;• an Excel file containing the analysed data.
School of Engineering — MANU2469 Performance Management Foundations Assessment 3: Case Study Report Assessment Type: Report Word limit: 3000 (+/– 10%) Due date: Thursday of Week 7, 23:59 Melbourne time Weighting: 40% Overview For this assessment, you need to analyse two case studies and write a report discussing the recommendations to a problem. The purpose of this assignment is to develop your capability in applying your skills and knowledge in a real situation. For this assignment, you are required to apply queuing theory and simulation for case study number 1 and to apply decision making techniques for case study number 2. You will need to complete this in two components, and submit Assignment 2 as one zip file in Canvas. • a Word file for the report containing the details of the model, the solution, and the recommendations to the problem; • an Excel file containing the analysed data. Learning Outcomes This assessment is relevant to the following course learning outcomes: CLO8 Apply theories of mathematics and statistics to consolidate the provided data to an indicative decision support data structure. CLO9 Apply decision making techniques. After completion of this assessment you should be able to: − Conduct a statistical analysis. − Analyse the collected data using Microsoft Excel. − Provide relevant recommendations based on the data analysis − Apply the correct format decision tree and draw it. Page 1 of 5 Assessment details Part 1: Case Study 1 Your tutor will provide you with a set of data from a case study. Analyse the data provided by your tutor by applying what you have learnt in the previous modules. You will need to use the data analysis findings in conjunction with the queuing theory to: − Find the waiting time in the system. − Recommend solutions to reduce the waiting time in the system Part 1 of your report should be 1500 words. Part 2: Case Study 2 Your tutor will provide you with a set of data from a case study. You will need to analyse the data by applying what you have learnt in previous modules. Subsequently, you will need to draw a decision tree diagram and answer all questions regarding the case study. Part 2 of your report should be 1500 words. Suggested Structure of the Report: 1. Executive Summary 2. Table of Content 3. Lift of Figures/Tables 4. Case study 1 o Introduction, identify the problem and choose the topic o Data analysis o Problem o Formulation o Problem solving o Analysis and Discussion o Recommendation 5. Case study 2 o Introduction, identify the problem and choose the topic o Data analysis o Problem o Formulation o Problem solving o Analysis and discussion o Recommendation 6. References 7. Appendix Referencing guidelines Use RMIT Harvard referencing style for this assessment. You must acknowledge all the courses of information you have used in your assessments. Refer to the RMIT Easy Cite referencing tool to see examples and tips on how to reference in the appropriated style. You can also refer to the library referencing page for more tools such as EndNote, referencing tutorials and referencing guides for printing. Submission format You will zip the Word Document and Excel file and upload as one (1) single file via Canvas. Academic integrity and plagiarism Academic integrity is about honest presentation of your academic work. It means acknowledging the work of others while developing your own insights, knowledge and ideas. You should take extreme care that you have: • Acknowledged words, data, diagrams, models, frameworks and/or ideas of others you have quoted (i.e. directly copied), summarised, paraphrased, discussed or mentioned in your assessment through the appropriate referencing methods • Provided a reference list of the publication details so your reader can locate the source if necessary. This includes material taken from Internet sites If you do not acknowledge the sources of your material, you may be accused of plagiarism because you have passed off the work and ideas of another person without appropriate referencing, as if they were your own. RMIT University treats plagiarism as a very serious offence constituting misconduct. Plagiarism covers a variety of inappropriate behaviours, including: • Failure to properly document a source • Copyright material from the internet or databases • Collusion between students For further information on our policies and procedures, please refer to the University website. Assessment declaration When you submit work electronically, you agree to the assessment declaration. Page 3 of 5 https://www.rmit.edu.au/library/study/referencing/referencing-guides-for-printing https://www.lib.rmit.edu.au/easy-cite/ https://www.rmit.edu.au/students/student-essentials/rights-and-responsibilities/academic-integrity https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/assessment-declaration Assessment Criteria Criteria Ratings Pts HD D C P N Criterion 1 Conduct a statistical analysis The report shows a professional level of statistics calculation and deep understanding of the result. The report shows logical extrapolations statistics calculation from research and analysis. The report shows basic statistics calculation and basic comment on the result but there are some unclear areas. The report inadequately shows statistics calculation and General comment on the result. The report does not, or hardly, shows basic statistics calculation and No comment on the result. 10 to >7.99 7.99 to > 6.99 6.99 to > 5.99 5.99 to > 4.99 4.99 to > 0 10.0 Criterion 2 Analyse data using Microsoft Excel The report shows professional level of using Excel software to analysis the data The report shows using Excel software to analysis the data The report shows basic using Excel software to analysis the data The report inadequately shows using Excel software to analysis the data The report does not, or hardly, show using Excel software to analysis the data 10 to >7.99 7.99 to > 6.99 6.99 to > 5.99 5.99 to > 4.99 4.99 to > 0 10.0 Page 4 of 5 Criterion 3 Provide relevant recommendations Suitable recommendations provided. General recommendations, not beyond the common-sense types of solutions Recommendations based on basic understanding of literature and analysis Recommendations are logical extrapolations from research and analysis No recommendations, ambiguous recommendations, or recommendations not linked to research or analysis 10 to >7.99 7.99 to > 6.99 6.99 to > 5.99 5.99 to > 4.99 4.99 to > 0 10.0 Criterion 4 Apply the correct format decision tree and draw it The report shows a professional level of demonstration of using the right format decision tree and draw it correctly The report shows logical extrapolation using the right format decision tree and draws it correctly. The report shows basic demonstration of using the right format decision tree and draws it correctly. The report inadequately shows demonstration of using the right format decision tree and draws it correctly. The report does not, or hardly, shows demonstration of using the right format decision tree and draw it correctly 10 to >7.99 7.99 to > 6.99 6.99 to > 5.99 5.99 to > 4.99 4.99 to > 0 10.0 Total: 40 pts Page 5 of 5 School of Engineering Overview Learning Outcomes Assessment details Part 1: Case Study 1 Part 2: Case Study 2 Assessment Criteria School of Engineering Assessment 3: Case studies You need to choose one of the following case studies — Case study 1: Queing Theory “I hope this goes better than last time,” thought Craig Rooney as he thought about having to walk into the city council’s chambers next week. Craig is the assistant chief of police in Newport, VA, and, each September, he has to provide the city council with a report on the effectiveness of the city’s police force. This report immediately precedes the council’s discussion of the police department’s budget. So Craig often feels like a tightrope artist trying to find the right balance in his presentation to both convince the council that the department is being run well and also persuade them to increase the department’s budget for new officers. The city of Newport has a total of 19 police officers assigned to 5 precincts. Currently, precinct A has 3 officers assigned to it while the others each have 4 officers. One of the town council’s primary concerns each year is the amount of time