Homework project.
Gaining Proficiency Instructions Grader - InstructionsWord 2019 Project Word_Intro_Cap2_Summer_Sports_Expo Project Description: In this project, you will apply skills you practiced from the Objectives in Word Chapters 1–3. You will assist the Vice President of Human Resources to edit and create documents for a company-wide training program that will be held via teleconference over a period of four days for each Front Range Sports location. The first document is a cover letter from the vice president to the company president. The letter will accompany a packet of materials for the training sessions, which includes a brief resume for the guest speaker, a flyer that will announce the training, a newsletter for employees, and a research paper on Customer Relationship Management. Steps to Perform: Step Instructions Points Possible 1 Open the Word document Student_Word_Intro_Cap2_Summer_Sports_Expo.docx downloaded with this Project. Be sure that rulers and formatting marks display. 0 2 On Page 1, select the first paragraph—the company name—and then increase the Font Size to 28 pt. Change the Font Size of the next four paragraphs—the address, phone, and web information—to 12 pt. 2 3 Select the first five paragraphs that you just formatted, change the Font to Arial, and then with the text selected, display the Borders and Shading dialog box. Create a 6 pt, Automatic-colored border on the left side of the selected text. In the paragraph that begins Let me know, select the second sentence and move it to the beginning of the paragraph. Adjust spacing as necessary and be sure there are no extra blank spaces at the end of the paragraph. 3 4 On Page 2, in the newsletter, select the second paragraph, which begins with Employee Newsletter. Display the Borders and Shading dialog box, and then add an Automatic-colored, 3 pt border below the paragraph. 3 5 Starting with the paragraph that begins Live Company-Wide Training, select all of the text from that point to the end of the page, including the paragraph mark after the word customers. Do not select the Page Break. Change the Spacing After to 6 pt, format the text in two columns, and apply the Justify alignment. 2 6 At the top of the first column, select the paragraph Live Company-Wide Training. Display the Font dialog box, change the Font Size to 16, apply Bold, and add the Small caps effect. Then Center the paragraph. Apply the same formatting to the paragraph Why CRM?. 5 7 On the same page, in the blank line above the last paragraph of the newsletter, insert the picture wCap2_Database1.jpg from your downloaded files. If necessary, set the Width of the picture to 3" and apply a 10 pt Soft Edges effect. 4 8 In the blank line at the top of Page 3, insert a 2x3 table. In the first cell of the table, type on four lines: Lourdes Sanchez 1651 Marquette Place Boston, MA 90016
[email protected] 4 9 In the second row, in the first cell, type CAREER HIGHLIGHTS and press TAB. In the second cell of the second row, insert the text from the file wCap2_Career_Text.docx and then press BACKSPACE one time to remove the blank line at the bottom of the inserted text. 3 10 In the third row, in the first cell, type EDUCATION and press TAB. In the cell to the right, type Dr. Sanchez's educational information as follows: Boston University Ph.D. in Business Management University of Pittsburgh M.S. in Marketing University of Michigan B.S. in Social Psychology 4 11 Insert a new row at the bottom of the table. In the first cell of the new row, type CONSULTANT and then in the cell to the right, type the following on three lines: NH Savings and Loan Arrowhead Sporting Goods Forward Ski Corporation 4 12 Apply Bold to the headings CAREER HIGHLIGHTS, EDUCATION, and CONSULTANT. Drag the vertical border between the two columns to the 1.5-inch mark on the horizontal ruler. 4 13 In the first row, merge the two cells, and then Center the text. Select Lourdes Sanchez, increase the Font Size to 24 pt, apply Bold, and then add 24 pt space before the text. Select the email address and add 18 pt Space After the text. 6 14 Create a bulleted list, using black circle bullets, for the items below PROFESSIONAL EXPERIENCE and below PUBLICATIONS. Apply Bold to the name of each university, and then apply 12 pt Spacing After to the name of each college degree. 4 15 Select the table, and then remove all borders. From the Borders and Shading dialog box, add a 3 pt solid border to the top of the table. 3 16 Near the top of Page 4, in the paragraph that begins A proven method, in the seventh line, position the insertion point to the right of the period following career, and then insert the following footnote: The theory is that if the customer exchange is executed as well as possible, there is an opportunity to transform him or her into a loyal customer. 4 17 Modify the Footnote Text style by changing the Font Size to 11 pt, add a First Line Indent of 0.5", and set Line spacing to Double. 8 18 In the paragraph that begins A proven method, position the insertion point to the left of the period at the end of the paragraph. Using the MLA format, add the following Book citation: Author: Benioff, Marc Title: Behind the Cloud Year: 2009 City: San Francisco Publisher: Jossey-Bass Medium: Print Note, Mac users, do not enter the Medium. In the text, select the Benioff citation and edit the citation to add the page number xx 6 19 On Page 6, click in the blank line at the top of the page. On the References tab, click Bibliography, and then click Works Cited. Select the two references, change the Line Spacing to 2.0 and change the Spacing After to 0 pt. 10 20 On Page 7, select the three paragraphs below the title that begin Monday and Tuesday and Wednesday and then change the Spacing After to 0 pt. 3 21 Select the four paragraphs with the four days below the title, and then from the Borders and Shading dialog box, apply a Box border using theme color Blue, Accent 1—in the fifth column, the first color. In the Borders and Shading dialog box, click the Shading tab, and then add shading using theme color Blue, Accent 1, Lighter 80%—in the fifth column, the second color. 5 22 Click after the colon at the end of the paragraph that precedes the bulleted list. Insert the downloaded picture wCap2_Database2.jpg. Change the Width of the picture to 3.5", and then set the Layout Options to Square. 5 23 Display the Layout dialog box, and position the picture so that the Horizontal Alignment is set to Right relative to Column and the Vertical Alignment is set to Top relative to Line. Apply a Picture Style using the Soft Edge Rectangle. 5 24 At the bottom of the flyer, click in the second blank paragraph below the last paragraph. Display the Choose a SmartArt Graphic dialog box, select Process, and then choose the first style—Basic Process. Click the edge of the box that surrounds the graphic to display the Layout Options button; if necessary, change the wrapping style to In Line with Text. With the graphic still selected, on the SmartArt Tools Format tab, set the Height of the SmartArt graphic to 1" and the Width to 6.5". Add the following text to the three shapes, in this order: Training Discussion Implementation Apply the 3-D Cartoon style. 3 25 Save and close the file, and then submit for grading. 0 Total Points 100 Created On: 07/01/20201GO19_WD_INTRO_GRADER_CAP2_AS - Summer Sports Expo 1.2 Front Range Action Sports 1926 Quebec Street Denver, CO 80207 (303) 555-0970 www.frontrangeactionsports.com May 23, 2021 Michael Dixon, President Front Range Action Sports 12756 St. Austin Drive Vail, CO 81658 Dear Michael: Plans are almost final for our first company-wide live training program, which will be delivered to various employee groups during the third week of September. All sessions will be delivered via teleconference using the latest tools in delivering training electronically. Included here is a packet of information with the following documents: · A company newsletter for employees with information about both the various training sessions and how each employee can update his or her resume to use for possible promotion within the company · A resume of Dr. Lourdes Sanchez, our keynote speaker, featuring the highlights of her career · A research report on the development of CRM—customer relationship management—which will be the focus of many of the training sessions · A flyer that will be posted in all employee locations and sent to all employees Let me know if you want to change or update any of these materials. We are excited to be at the forefront of employee training and development by offering this unique training for our valued employees. Sincerely, Clint Hill, Vice President Human Resources Enclosures Front Range Action Sports Employee NewsletterLive CRM Training Special Edition Live Company-Wide Training In the third week of September, Front Range Action Sports will conduct a week-long professional development training program emphasizing Customer Relationship Management (CRM). The training sessions will be broadcast live from the teleconferencing center at the company headquarters. All individuals involved in management, marketing, information technology, sales, product development, operations, and administrative support will attend. Each employee participating will receive a special invitation from Michael Dixon, the company president. There will be two sessions per day. At each company location, employees can attend in their offices or in conference rooms. The sessions will last until approximately 3:30 p.m. Monday - Thursday. Following each day’s sessions, individuals will have time to informally discuss what they have learned and enjoy some refreshments. On Friday, each location will meet to discuss implementing CRM. All attendees are invited for a festive dinner afterward. Why CRM? Customer Relationship Management (CRM) is one of the best tools for increasing sales and enhancing the experience for the customer. It is a proven technique that is employed across all industries. At Front Range Action Sports, we interact with our current customers and potential new customers in numerous ways including direct mail, Internet promotions, e-mail messages, customer support, and a variety of other direct contacts. CRM, handled properly and with appropriate data collection, provides valuable information that can be useful throughout all levels of our organization. You will leave the program with a collection of procedures that will enhance your professional growth and increase income potential for both you and the company. Each attendee is encouraged to update his or her LinkedIn profile listing each new skill