Gbike please follow the assignment tips Interim Assignment Tips. These are tips and suggestions for you to include into your work. They are here to help and guide you. There may be other things you...

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Gbike please follow the assignment tips


Interim Assignment Tips.


These are tips and suggestions for you to include into your work. They are here to help and guide you. There may be other things you could include and you may choose not to include all of these points.



Submission Deadline


This assignment must be received by no later
than 14:00 on Friday 20 November 2020


This is the deadline for submission on Turnitin. But we still need to see drafts during week 8, so that we have enough time to focus on the final coursework in lectures.



Task one


You are working as a marketing consultant and have been asked to undertake research into the promotional tactics of a UK based company from the list provided.


Any other company will be scored at 0.


Information is required on the practical promotional mix policies undertaken by the company. Your research should form part of a portfolio and could take the form of videos, written summary, website screenshots, use of social media, advertising billboards and promotional campaigns.



(60 marks)


N.B- It is strongly advised that you prepare a brief background of the company including:


What type of products/ services does it sell, how many and type of bricks and mortar locations (if relevant), where are they based, prices, market share, number of employees, turnover, and sales?
Not a history- No information more than 2-3 years old.



Task one assessment criteria:


Knowledge of relevant literature that would permit an understanding of affective marketing solutions. This will take the form of strategies and tactical plans that are supported by a sound information base.


The ability to use creative marketing skills and knowledge in a practical and applied situation. The work should demonstrate intellectual originality and imagination.



Points to consider:



Task one:


The task requires you to be creative and use your marketing knowledge and skills so that the portfolio gives a broad picture of the promotional techniques used by the company in a practical and tactical manner.


A range of research needs to be undertaken.
This is a creative task so there are few set boundaries to what you should include in your portfolio. However, note that the task is worth 60 marks and is therefore equivalent to approximately 1,800 words.



An example of headings you could use for Task One:



1.0

Introduction


1.1
Background/ overview of Company X
(maximum of 250 words)



2.0

Promotional Mix and Activity of Company X


2.1 Advertising (where and how do they advertise? what are the messages/ target audience/positioning/ brand signals etc.)


2.2 Public Relations and Publicity (what are others saying about the company in the mainstream and industry press and third party media channels? What press releases has the company issued?)


2.3 Sales Promotion (what sales promotion tactics is the company using i.e. discounts/ loyalty schemes, flash sales, etc.)


2.4 Events and experiences- (What activities and programmes does the company sponsor? is the company undertaking any CSR? / are they sponsoring community groups/ events? why do you think they do this?)


2.5 Personal Selling (How are staff members used to promote the company)


2.6 Direct Marketing (sign up to their newsletters/ mailing lists- what promotions do they send you?)


2.7 Interactive Marketing. Note this differs from online marketing is the sense that it has an emphasis on interactivity between the company, it’s consumers and other stakeholders. (what is happening online through owned, paid and earned channels to engage with consumers and other stakeholders?)


2.8 Word of Mouth Marketing (Is there evidence of testimonies? What are others saying about the company? There is some crossover with earned channels from 2.7, above so avoid duplication)


2.9 Social Media Marketing- (How is the company utilising social media? What types of messaging/ conversations are taking place and how does this reflect/ reinforce positioning and brand personality?)




***
Task one is a portfolio so lots of well-presented/ referenced images to illustrate what you are writing, with links to, and diagrams of, taught models and theory.
Remember:



a) Describe what you discover



b) Analyse why the company has done this and the likely/ intended impact



c) Link findings to taught theories





There are a number of research techniques you could use.



Bricks and Mortar location.
You must provide evidence of this. Prepare a write up of the promotion mix techniques your chosen company is doing within its physical spaces. Layout, service, special offers, new launches, waiting times, enhancement of sales, staff, atmosphere, music, physical evidence. You could support with photographs etc. You should refer back to some theories from classes-


Does the company follow Porter’s strategy of cost, differentiation, or a mix of both?


What CRM is being used? Who are the company’s STP efforts aimed at? Where does it position itself in the market?
This list is not exhaustive.



Away from store. Prepare a write up of the promotion mix techniques your chosen company is doing away from any of its physical locations. Comment on advertising campaigns – TV, radio, billboard, etc. What is the message, who are they targeting? Support with photos, screenshots of stills from videos etc.



Digital-
Prepare a write up of the promotion mix techniques your chosen company is doing digitally. Screenshots and analysis of the website. Is it interesting, colourful, easy to navigate? Do they use social media platforms? Are there any online reviews of the company, from customers?



Press/ industry analysts/ regulatory bodies/ umbrella groups. Prepare a write up on what outside agencies are saying about your company’s performance.


These are some ideas. You may have others. But if you were to write a few 100 hundred words on each of the above 4 (emphasize the first one if there is a brick and mortar model in place, and support with photos, screenshots, newspaper cuttings, diagrams, some theory, it will cover the requirements.


You should research all elements of the promotional mix-


You could try to highlight how the company applies the two theories that
you do not use in task 2, in your task 1 answer.




N.B: I want the writer to choose
BT
from the list (NOT OTHER COMPANY)




(Maximum of 1800 words)



Task two:


As part of the promotional mix portfolio, you must support your practical work with a formal report. This report should apply the theoretical aspects of the promotional mix used in your chosen company and evaluate the effectiveness of these tactics.



(40 marks)



Task two assessment criteria:


Knowledge and understanding of the theories applied to past and current marketing management concepts. This knowledge needs to be used to critically appraise the way in which marketing theory relates to marketing practice. The ability to express theories accurately and in and sound structure. Learning resources must be effectively managed and show a high degree of exploration.



Points to consider, Task two:


The report could include, for example, how the company applies the AIDA model, above and below the line activities, the communications process and push and pull strategies. You need to evaluate how effectively these strategies have been implemented


Apply 2 of the following marketing theories to your retailer and critique how effectively they have been implemented.


Ø
AIDA


Ø
Above / below the line


Ø
Push and pull strategies


Ø
The communication process.


An
evaluation of the effectiveness
of these tactics is required.


Choose 2 of above. Equal marks for each, so around 600 words. Support with diagrams, charts etc. to bring your theory to life. Apply and evaluate effectiveness (KPI data will help to prove how effective these efforts have been).
If you cover more than two only the first two will be marked and are likely to lack detail so will probably attract fewer marks.


An example of headings you could use for task two:



Task Two


1.0
Model 1
(i.e. AIDA)


1.1
Definition of model
(include a brief summary and diagram of the model)


1.2
How company X applies the X model
(take a campaign/ advert/ series of social media posts and discuss how they reflect the model you have selected).


1.3
Evaluation of effectiveness
(i.e. company KPI data/ social media comments, likes, shares)


(Maximum of 600 words)


2.0
Model 2
(i.e. Communication model)


2.1
Definition of model
(include a brief summary and diagram of the model)


2.2
How company X applies the X model
(take a campaign/ advert/ series of social media posts and discuss how they reflect the model you have selected).


2.3
Evaluation of effectiveness
(i.e. company KPI data/ social media comments, likes, shares)


(Maximum of 600 words)


Answered Same DayOct 24, 2021

Answer To: Gbike please follow the assignment tips Interim Assignment Tips. These are tips and suggestions for...

Soumi answered on Oct 31 2021
143 Votes
Student ID Number:
MARKETING MANAGEMENT
PRINCIPLES AND PRACTICES OF MARKETING OF BT GROUP PLC
(WORD COUNT: 3226)
Table of Contents
Introduction    3
Promotional Tactics    3
Strategic Objective    4
Brand Marketing    4
Pricing Strategy    4
Distribution    5
Direct Marketing    6
Products    6
Public Relations and Publicity    6
Personal Selling    7
Events and Experiences    7
Conclusion    7
Marketing Theories    8
1.    The communication process    8
2.    Push and Pull strategies    9
References    11
Task One
1.0 Introduction
Nowadays, people want more flexibility and ease at workplace. They are ready to adopt latest technology so that work can be done efficiently and effectively. It helps enterprises in automating the business operations th
at previously required employees and capture a large market share. Moreover, with the help of remote and mobile connectivity many companies are adopting flexible work from home policy. Implementing the updated technology allows organisations to have the best talent pool, all over the world. As mentioned by Shafei and Tabaa (2016), technology is evolving on a daily basis with new software’s and features to solve problems and overcome inefficiencies that company may not be even aware of. As mentioned by Albishry et al. (2018), the telecommunication industry contributes to 5-6% of GDP and plays a crucial role in the social and economic wellbeing of the country.
1.1 Background of the Company— BT Group PLC
BT Group PLC is a U.K. based company, which provides services such as television, telephone, internet services, landline and cellular services. Its headquarters are located at London in England, UK (Reuters, 2020). It operates and owns its own fibre- optic cable network to provide best services to the customers. It is the only national cable company and operates in around 180 countries apart from being popular in the U.K households. It mainly competes in broadband with Virgin Media, TalkTalk, Sky and Lycamobile (Bloomberg, 2020).
(Source: BT, 2020)
BT Group PLC has successfully completed a portfolio of voice, internet solutions and data to leading businesses along with the services providers and public organisations in the United Kingdom. The number of subscribers in the United Kingdom is rapidly increasing with the introduction of broadband and latest 3D television on demand (Reuters, 2020). BT Group PLC also exists in France, South Africa, Canada, Qatar and Australia. It works as a mobile virtual mobile network operator and provides its services to different corners of the country (Bloomberg, 2020). The present position of this company is viewed as an innovator and early launch of products in the United Kingdom market.
2.0 Promotional Mix and Activity of BT Group PLC
2.1 Advertising
As informed by Ahmad et al. (2020), advertisement is important to create awareness among people about a company’s products and services. It can be done through newspapers, magazines, journals, internet and sponsorships and so on. BT Group PLC attracts youth by creative advertisements to keeps them aware about the latest offerings. It is also involved in social and digital marketing. Search Engine Optimisation is given priority to have a competitive advantage over its competitors. The company advertise heavily on you tube, Facebook, Twitter and LinkedIn.
(Source: Campaign Live, 2020)
They make creative blogs and user content to engage with its customers. In addition, various discounts and offers are given during the festive periods. In doing so, it is clarified by the company that its objective is to consolidate its profit in the market through innovation and launching of new products. It involved stimulating existing and potential customers to purchase the 3D televisions. It increased sales by attracting customers with a great deal.
2.2 Public Relations and Publicity
Public Relations involve circulating messages to relevant audiences and publicity is concerned with gaining attention of the media that communicates any information or news. Publicity is used solely to attract attention. As mentioned by Pang et al. (2018), public relations mean building relationships with those affected by the brand. It helps in building reputation for the company. The people say that till date this company is providing the best speed broadband and give good deals when contracts are renewed. However, some also has negatives things to say. They say that this company treat loyal customers with contempt and do not have good engineers.
The media has to say about this company with respect to pandemic that BT Group PLC completely changed its marketing strategy in one day in response to pandemic. The company focused on increased internet usage during the lockdown and keeping that in mind gave some reliefs. It removed caps on broadband and provided extra data to BT Group PLC customers. It contributed in entertaining the families by providing extra TV channels. The also donated chargers to make sure they can do their best.
2.3 Sales Promotion
As informed by Jallow and Dastane (2016), sales promotion refers to set of activities undertaken to boost sales such as buy one get free, student discount and half the price. For example- Apple offers student discounts on mac books and laptops. BT Group PLC has launched its very own television channel called the BT Sport in order to telecast sports, not only to promote its products and services, but also to beat its competitor Sky Sports. The company also offers free WhatsApp messaging and fast 4G mobile internet services. They give 9 months broadband contracts for students, upgrade to movies and sports for a year and get 6 month free. They also offer to buy packages and get half price for 6 months. The customers also receive a free TIVO box and free installation.
Not only that, but also it applied Ansoff’s Growth Strategies, to decide, which area will be suitable for the promotion. The decision is made by choosing market penetration. This strategy will help the company in long term and it will be able to penetrate well into the market segments left untouched. As suggested by Santouridis and Veraki (2017), customer relationship management has become an important factor for the company, as the performance outcomes are categorised as profitability, customer satisfaction, customer loyalty and the market share. This will lead the organisation towards a better position in the market. It strictly follows marketing concepts to sell it products across globe.
2.4 Events and Experiences
BT Group PLC focuses on two pillars— growing sustainably and responsibly as well as doing more good with digital. They focus on improving people’s lives. They perform activities, which are good for people, society and environment and promises to make the power of connectivity benefit the customers and the communities both. They create opportunities for small business to grow and transform the lives of disadvantaged people in the UK.
(Source: BT, 2020)
2.5 Personal Selling
Employees are the most vital resource of the company and the better we know them, the better we are able to keep them engaged, happy and help them reach their fullest potential. Employees help the company in performing operational tasks and achieve end goals. As...
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