Lower Ground 121 Queen Street Campbelltown NSW 2560
Phone: 0422 092 884 • Email: [email protected]
www.campbellinstitute.edu.au
ABN 28 157 907 339 | RTO Provider 52809 | CRICOS Code 03840B
CAMPBELL
I N S T I T U T E
STUDENT
ASSESSMENT TASKS
Lower Ground 121 Queen Street Campbelltown NSW 2560
Phone: 0422 092 884 • Email: [email protected]
www.campbellinstitute.edu.au
ABN 28 157 907 339 | RTO Provider 52809 | CRICOS Code 03840B
CAMPBELL
I N S T I T U T E
BSBWRT301 Write simple documents Trainer Guide
15
10 | Page
BSBHRM613
CONTRIBUTE TO THE DEVELOPMENT OF LEARNING AND DEVELOPMENT STRATEGIES
Lower Ground 121 Queen Street Campbelltown NSW 2560
Phone: 0422 092 884 • Email: [email protected]
www.campbellinstitute.edu.au
ABN 28 157 907 339 | RTO Provider 52809 | CRICOS Code 03840B
CAMPBELL
I N S T I T U T E
Contents
Introduction 3
Assessment Task 1: Knowledge questions 5
Assessment Task 1: Checklist 8
Assessment Task 2: Project 9
Assessment Task 2: Checklist 16
Assessment Task 3: Project 19
Assessment Task 3: Checklist 23
Final results record 24
Introduction
The assessment tasks for BSBHRM613 Contribute to the development of learning and development strategies are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.
Assessment for this unit
BSBHRM613 Contribute to the development of learning and development strategies describes the performance outcomes, skills and knowledge required to contribute to improving organisational learning, and the quality of training and assessment products and services. It covers contributing to strategy formation; designing, developing and implementing an organisational learning strategy, and reviewing and improving overall organisational learning and development.
For you to be assessed as competent, you must successfully complete two assessment tasks:
· Assessment Task 1: Knowledge questions – You must answer all questions correctly.
· Assessment Task 2: Project – You must work through a range of activities to design and develop an organisational learning strategy.
· Assessment Task 3: Project – You must work through a range of activities to review and evaluate your organisational learning strategy and implement some change.
Assessment Task 1: Knowledge questions
Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:
· review the advice to students regarding answering knowledge questions in the Business Works Student User Guide
· comply with the due date for assessment which your assessor will provide
· adhere with your RTO’s submission guidelines
· answer all questions completely and correctly
· submit work which is original and, where necessary, properly referenced
· submit a completed cover sheet with your work
avoid sharing your answers with other students.
i
Assessment information
Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on:
· where this task should be completed
· the maximum time allowed for completing this assessment task
· whether or not this task is open-book.
Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.
Questions
Provide answers to all of the questions below:
Describe three consultation and communication processes that a company could use to support and encourage staff to contribute to policy and procedure development processes.
It can be said that a company mainly looks for using three significant types of communication procedure such as written, verbal and also non-verbal. Each of the three types of communication procedure tends to play most vital role in terms of making the communication process strongest. Furthermore, in most of the company only focus is provided in the verbal communication where the workers get the opportunity for listening to the seniors regarding the policy development. In the non-verbal communication workers see the individual who will be trying to showcase something as well as understand meaning. On the other hand, written communication is the written document that consists of sending vital messages, some important letters to a particular person.
Describe the contemporary approach of design thinking to organisational learning strategy development.
The design thinking is a cognitive procedure which has one of the main aims for generating the practical thinking in the individual’s mind concerning a specific problem. Effective design thinking is mainly the ability that helps to draw some of the most efficient solutions in the hard situations. At the same time it also tends to assist more making the proactive business strategies for providing flexibility towards the operational procedures.
Identify and describe two organisational learning theories that can be used as a basis for developing an organisational learning
The two organisational learning theories are as follows:
Double loop learning- In these particular theory aspects for instance values strategies are looked for understanding the need of vital situations. Similarly it also tends to help the companies for taking the important initiatives in a timely manner for continuing the basic activities successively.
Single loop learning- It is the strategy that consists of the single feedback loop at the time in terms of modifying the strategy for rectifying the error. For instance, when selling activities face problematic issues then at that time the marketers more or less look out for finding out the reasons and then start implementing the strategies.
Describe the importance of continuous improvement as part of a company’s organisational learning strategy and outline three types of continuous improvement processes that could be used to undertake this.
The main aim in terms of implementing continuous improvement in a company relates to the engagement of the workers that would helping concerning to reduce the member’s turnover rate. Furthermore, workers are regarded to be one of the main assets for the company because of these firms throughout the world focusing on retaining their workers by implementing the continuous improvement procedure.
Describe three evaluation strategies that can be used for reviewing organisational learning strategy.
The three strategies are:
Implementing a performance appraisal system- It can be stated that via this particular strategy the senior management can lookout toward the workers progression in a firm.
Arranging the training facilities- The members who do not possess enough knowledge the management can consider making some of the arrangements in terms of training as well as via this; they can also monitor the level of performance accordingly
Introducing the periodical monetary strategy- effective along with producing monitoring policy would be quite easing the reviewer’s job understanding the systematic ways for performing things. Furthermore, the company will be also able to maintain the succession of activities.
Describe two quality management compliance requirements relating to organisational learning
The two quality management compliance requirements are as follows:
Organisational policy concerning the quality management- It is needless to say that proper formulation policy is extremely important from firm’s perspective which tends to make allowance for the workers for making out the quality management’s need related to the learning of the company.
Consumer satisfaction’s level- It proves to be one of the most important requirements that are based on which company’s aim for performing the operational activities effectively. Additionally, it allows the firm concerning the scope of understanding the preferences as well as the needs of the consumers via which they will be able to provide the products that is consumer-oriented.
Identify and describe two international compliance requirements relating to e-learning.
Innovative education in the higher education in Australia- It is strongly recommended different initiative for improving the quality of experience in terms of student in the higher education as well as creating more flexible education.
TEQSA’s assessment of risk- It is a risk based approach and also a compliance requirement along with determining whether the provider is in the compliance in terms of the threshold standards. In terms of the online delivery model which consists of the cheating, curriculum development as well as plagiarism policies and also guidelines for regulating progression as well as different rates of competition.
Review the following documents:
https://www.vrqa.vic.gov.au/Documents/VETEssecondstandrdsgdcont.pdf
https://www.asqa.gov.au/standards/chapter-4
In relation to conducting assessment, review and list the compliance requirements and obligations under each framework.
Also list and describe the principles of assessment and the rules of evidence as part of your review.
Training and assessment needs are meet by the company
Review the documents in the previous question, as well as the following:
https://www.iste.org/standards/for-educators
In relation to learning resources, review and list compliance requirements and obligations under each framework, as well as best practice standards for learning resources as per the international standards as above.
List and explain at least three criteria that you would use to source learning resources based on these standards.
It is the standard for the educators is mainly the road map for helping the students become empowering the learning.
The three criteria are as follows:
· Portfolio approach
· Training approach
· Test
Identify and describe an example of each of the below that would be relevant to a person working in a learning and development role. Describe how each is relevant.
a. Legislation
b. Code of practice
c. National standards
Legislation- The efficient execution in terms of the legislation is required based on which an individual will be acquiring chance in terms of learning important aspects accordingly. Similarly it also makes sure of the effectiveness.
Code of practice- It is the collection of rules that is written and it showcases the effective way by means of which the workers must behave in a company. It also has a significant relationship with the act of showing excellent professional practices in the company
National standards- It is a standard implemented by the national standardization. It makes the job extremely easier for the students for adjusting in an environment as well as time of alteration from one place to another.
Identify and describe two technology and systems requirements that should ideally be in place to facilitate the implementation of an organisational learning strategy.
The two technology as well as the system requirements are:
Integrated organizational memory- Implementing efficient mechanisms is an absolute necessity for making sure the promptness in the learning activities.
Knowledge management system- It is involved in the learning support systems of a company. Timely updating of these systems is necessary that can provide a proper scope for the system for working accordingly.
Assessment Task 1: Checklist
Student’s name:
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following?
Completed successfully?
Comments
Yes
No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Task outcome:
· Satisfactory
· Not satisfactory
Assessor signature:
Assessor name:
Date:
Assessment Task 2: Project
Information for students
In this task, you are required to develop a report on organisational learning strategies for a case study company. You are then required to write an organisational learning strategy and policies and procedures for the company.
You will need access to:
· a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access
· your learning resources and other information for reference
· Assessment and Recognition Policy and Procedures Template
· External Training Procurement Policy and Procedures Template
· Learning and Development Policy and Procedures Template
· Learning Strategies Report Template
· Organisational Learning Strategy Template
· Performance Appraisal Policy and Procedures
· Recruitment, Selection and Induction Policy and Procedures.
· Strategic Business Plan.
Ensure that you:
· review the advice to students regarding responding to written tasks in the Business Works Student User Guide
· comply with the due date for assessment which your assessor will provide
· adhere with your RTO’s submission guidelines
· answer all questions completely and correctly
· submit work which is original and, where necessary, properly referenced
· submit a completed cover sheet with your work
· avoid sharing your answers with other students.
i
Assessment information
Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on:
· where this task should be completed
· how your assessment should be submitted.
Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.
Activities
Complete the...