Hi I already did the first part with you guys ( vision document) I'll upload it as well so I need the rest of the question from 2-10 but I need you to follow the vision document 100%
Microsoft Word - Assignment v02 HS2011 Systems Analysis and Design 2019 Semester 2 1 Assignment (Individual and group components) The Company Ceylon Textile Suppliers (CTS), an Australian owned organization based in Melbourne which supplies clothing-related products to Australian and New Zealand retail outlets on a sale or return basis. It has an annual turnover of around $ 60M and plans to expand this. The current business processes for operations have limited and ad-hoc IT systems to support them. Business processes are mainly manual, and the inter-departmental communication of information is mostly paper-based. There are a number of issues with operations recognised by the staff running these processes, which interfere with the smooth running of their departments. Ceylon Textile Suppliers: new IT-based strategy CTS’s Board of Directors has declared a strategy to expand the business's operations to embrace the latest developments in information technologies, specifically web-based technologies and the opportunities it presents. This is likely to include a web interface and web presence beyond the purely brochure-style one in place. The strategy requires sales and stock operations should be automated, integrated support to achieve efficiency gains and the ability to inter-operate with any internet technologies and opportunities it presents to CTS’s new strategy. The Board of Directors wants a phased implementation to realise benefits quickly and to minimise the risk of interruption to its core operations. Holmes consultants CTC’s Board of Directors have contacted the Holmes Institute to help them to achieve their new strategic directions and requested a proposal to conduct a comprehensive review of its processes to identify areas for improvement and to implement their IT-based strategy. They also asked Holmes to propose a suitable internet-based automated solution to facilitate its new strategic initiative as the second stage of the project. Project requirement As a first step of the proposal, the Holmes consultants have prepared an initial review report that includes current processes related to sales orders, stock control and advertising campaign. Your task is to provide a system vison and requirement models for each subsystem and other necessary information to represent the current level scope, as indicated by the consultant's report. The requirement models and other necessary information should consist of: For the whole system (group work): 1. One system vison document For each identified subsystem (individual work): 2. Two activity diagrams to represent business processes 3. Event table with six events with use cases 4. Two user stories and acceptance criteria 5. A levelled set of dataflow diagrams (i.e. Context Diagram, Diagram 0, and one level 1 diagram) HS2011 Systems Analysis and Design 2019 Semester 2 2 6. A dataflow dictionary which describes all information flows in your level 0 dataflow diagram 7. A data dictionary describing all the attributes in your data model reflected in level 0 dataflow diagram. 8. Two process descriptions in level 1 diagram 9. Three use case diagrams 10. Two use case descriptions For the whole system (group work): 11. Selection of a solution for the system This project contributes 50% to your final mark. Due dates: Weekly from week 3 onwards Assignment instructions This assignment requires you to design requirement specification models for the following organisation and finally recommend an appropriate solution such as an ERP system that consists of a number of subsystems such as sales, purchases, marketing etc. Remember, a subsystem is a system that is part of a larger system. For example, a sales management system might be one subsystem of a customer relationship management (CRM) system. Another CRM subsystem might enable customers to view past and current orders, track order fulfilment and shipping, and modify their account information. A third CRM subsystem might maintain the product catalogue database and provide Web-based access to product specifications and manuals. A fourth CRM subsystem might provide technical support via telephone and a Web site with detailed tracking of customer support requests and related reporting to improve call centre management and product quality. How does this assignment work? In week 3, students need to form groups (possibly in between 2 or 3 members). Then, in week 3, all group members complete the system vision document for the system (i.e. ERP type system) that you are proposing for the case organisation. When building the system vision document, you may have considered system capabilities and benefits for the whole ERP solution (not individual subsystem). This represents the project requirement 1 above. In week 4, individual group members should decide which subsystem that they are focusing on. When you read the assignment carefully, you should be able to select a specific subsystem. Then from week 4 to the end of week 9, each team member will work on the HS2011 Systems Analysis and Design 2019 Semester 2 3 requirement specification models for their selected subsystem. This represents requirements 2 to 10 above. Then in week 10 all group members will get together and decide a possible solution (possibly an ERP type solution). This represents requirement 11 above. The marking rubric included inside the assignment folder describes each requirement, marks allocated and the due week. Note: please be mindful about weekly due dates. HS2011 Systems Analysis and Design 2019 Semester 2 4 Holmes consultant preliminary report For Ceylon Textile Suppliers (Extracts only) Summary This consultant report provides initial findings of: A high-level view of the current processes (as-is) A high-level view of the important data used in the current manual system These findings will use to improve the efficiency of operational processes and provide it with an IT support needed. At the end of this initial study, it is expected that a full study will be carried out to streamline the existing processes. Stakeholders The following stakeholders have been identified as the direct or related interest of the proposed project. We believe that these stakeholders can strongly influence and make a decision about business requirements. The Chief Financial Officer (CFO): Barak Obama The Sales and Marketing Director: George Bush (keen to see improvement in the efficiency of the sales operation but he is also interested in how the work might inform aspects of what the new website (out of scope) may and must cater. George also acts as a Project Sponsor Human Resource Manager: John Howard Operations Staff Representative: Andrew Barr The Stock Manager: Julia Gillard, will be Ambassador User Representative (primary representative for helping with the analysis or arranging access to operational staff) Organization chart Please refer to Appendix A Scope of the project In scope Purchasing Stock Control Sales Dispatch Goods In Customer sales data for marketing campaigns HS2011 Systems Analysis and Design 2019 Semester 2 5 Out of scope Accounts processes Marketing department (except as above) Human resource department Travelling salesforce Stakeholder interview extracts Reference Raised by Issues/ problems raised Proposed solutions RF 01 Will Hodgman “If the customer asks if we've got enough in stock to meet their order, we've got to keep them hanging on for ages while we look up stock levels. It's quite embarrassing”. RF 02 George Bush “Marketing spends a lot of time trawling through the Customer Master File to select customers appropriate to a particular campaign. They need to do this each time because the types of products they buy can change from order to order. They would like to use a version of the master sales s/sheet as it contains a lot of the info needed.” George: When it's computerised, it should be dead easy to select customer by various demographics. They could then be output into a spreadsheet from where we could copy and paste into Outlook or Word. RF 03 Kevin Rudd “The Sales and Returns report for the Accounts dept. it takes too much time to put together each day. If it could be computerised, I'd save about a half an hour a day.” Kevin: The master sales spreadsheet could be changed to hold the right information, then the report could be printed by a macro in it. RF 04 Julia Gillard “Sometimes, especially during peak periods, the stock levels don't get updated properly when an order is filled. This means we sometimes run out of stock unexpectedly.” RF 05 Julia Gillard “Some of our suppliers allow online ordering. If we could do it, it would speed up delivery, and we'd be able to fill backorders more quickly.” Julia: A pc and modem in the stock control room would let me do that. RF 06 Julia Gillard “We all spend a lot of time cross- checking documents to make sure that all that has been ordered from suppliers get delivered and ditto for all orders and subsequent deliveries to customers.” Julia: Any computerisation must make this as automatic as possible. RF 07 Julia Gillard “We want to be able to be more precise in setting our targets and monitoring performance against them.” HS2011 Systems Analysis and Design 2019 Semester 2 6 Process descriptions 1. Sales orders The sales team raises sales orders as a result of receiving customers' purchase orders (by post twice per day), orders passed in by the travelling sales team and sales calls received or made throughout the day. As and when they are received they are recorded on the sales team's master sales spreadsheet (MSSP), which is used to print out the multi-part sales order. The multi-part sales order comprises: The sales order (filed on raising in the customer master file, together with the customer's purchase order if one was received) A dispatch note (batched and passed to the stock room four times a day for picking and packing) A delivery note (accompanies the dispatch note and is attached to the parcel, which is then passed to the courier