Hi I need a ppt of 10-12 slides with detailed notes in each slides for me to speak. I have attached assessment brief and previous assignment solution for reference. Please use graphs tables and reports in the ppt and data from abs.gov.au
Please mention everything that asked in the assessment brief
Untitled MGT605-Assignment-2-Part-B-v.3.0.docx Page 1 of 2 ASSESSMENT BRIEF Subject Code and Title MGT605 Business Capstone Assessment Assignment 2 Part B: Final Presentation Individual/Group Individual Length 20 minutes Learning Outcomes a. develop and articulate a global perspective on management through a substantial applied project b. demonstrate collaborative leadership in the preparation of a significant body of practical or theoretical work c. use specialist research skills to analyse a complex problem and then synthesise the research, communicating it effectively to both specialist and lay audiences d. synthesise concepts from a broad range of previous subjects studied (e.g. finance, marketing, operations), simplifying into an holistic big picture Submission End of week 10 Weighting 30% Total Marks 30 marks Context: This subject allows the student to synthesise the knowledge and skills gained from all other subjects studied up to that point. The main deliverable in the subject is a major project. In this fourth assessment, students will defend their final project in front of a panel of industry and academic experts. Instructions: The learning facilitator will review the final submissions in week 10 and schedule a session in which students will present and then defend their final project. Each project is allocated 20 minutes. During the first fifteen minutes, students will present their project and then the panel will ask questions during the final five minutes. Questions will be challenging, designed to allow students to clarify project design points, methodological questions, choice of apparatus and validity of the project in question. Any group member may be asked to answer a question. Non-presenting students may contribute questions to the defence. M GT 60 5- As sig nm en t-2 -P ar t-B -v .3 .0 .d oc x Pa ge 2 o f 2 Le ar ni ng R ub ri cs As se ss m en t At tr ib ut es Fa il (U na cc ep ta bl e) Pa ss (F un ct io na l) Cr ed it (P ro fic ie nt ) Di st in ct io n (A dv an ce d) Hi gh D ist in ct io n (E xc ep tio na l) Pr es en ta tio n su cc in ct ne ss 15 m ar ks Th e pr es en ta tio n ne ed s s ig ni fic an t w or k. Th e vi su al a id s w er e re ad to th e au di en ce or th e de liv er y ne ed s s ig ni fic an t w or k or re he ar sa l. A go od p re se nt at io n th at re fe rr ed to th e w rit te n re po rt w el l. S om e w or k is ne ed ed o n vi su al a id s an d th e de liv er y in o rd er to p ut a n en ga gi ng ex pe rie nc e fo r t he au di en ce . A ve ry g oo d pr es en ta tio n th at re fle ct ed th e w rit te n re po rt . Ch oi ce o f v isu al ai ds c ou ld h av e co ns id er ed th e au di en ce a lit tle b et te r. An e xc el le nt pr es en ta tio n th at re fle ct ed th e w rit te n re po rt w el l. S pe ed an d pa us es w er e ap pr op ria te fo r t he au di en ce . An e xc ep tio na l pr es en ta tio n th at ac cu ra te ly re fle ct ed th e w rit te n re po rt . Us e of vi su al e xh ib its , s pe ed an d pa us es w er e ap pr op ria te to th e au di en ce Re sp on se to P an el De fe nc e 15 m ar ks O ne o r m or e gr ou p m em be rs w er e ab se nt . So m e m ay h av e be co m e de fe ns iv e in an sw er in g qu es tio ns fr om th e pa ne l o r ot he rw ise b eh av ed u np ro fe ss io na lly . Th e gr ou p ha s n ot d em on st ra te d an in tim at e kn ow le dg e of th e pr oj ec t w he n ch al le ng ed on p ar tic ul ar d es ig n el em en ts . Sa tis fa ct or ily p er fo rm ed in th e de fe nc e. S om e qu es tio ns w er e no t ha nd le d w el l a nd hi gh lig ht ed w he re pr ep ar at io n ne ed ed to ha ve b ee n gr ea te r. Pe rfo rm ed w el l i n th e de fe nc e w he re th e m aj or ity o f q ue st io ns w er e sa tis fa ct or ily an sw er ed . So m e de ep er pr ep ar at io n w ou ld h av e de liv er ed g re at er co nv ict io n. Pe rfo rm ed v er y w el l in th e de fe nc e w he re m os t qu es tio ns w er e an sw er ed in fu ll. A go od co m m an d of th e pr oj ec t w as de m on st ra te d by a ll gr ou p m em be rs . Al l q ue st io ns a ns w er ed ex pe rt ly a nd in fu ll. De m on st ra te d a fu ll an d un eq ui vo ca l c om m an d of th e pr oj ec t, in clu di ng al l d es ig n co ns id er at io ns a nd ch oi ce o f m et ho do lo gy . 2 ASSIGNMENT -1 - proposal Abstract In the competitive telecommunication industry, customer engagement is one of the significant elements that brings about success to an institution. A recent report done by Forrester proved that improving the customer experience in telecommunication sector, such as Vodafone leads to a boost to all the key performance indicators (KPI) in a company. Moreover, a worldwide survey conducted in 2015 to the Australian CEOs showed that customer demand is under pressure (Hapsari, Clemes, & Dean, 2017). The main concern was about customer loyalty and the relevance of the products and services offered in the face of change. Therefore, most businesses have a challenge in understanding and delivering what the customers want or need and thus compounding the risk. Therefore, this analysis has an ultimate goal of giving finer details to the tenets of customer engagement by relating to the relationship marketing theory. The paper also examines how the term ‘engagement is used’ in business and marketing. A qualitative research approach will be employed to analyze customer engagement data from Vodafone Telecommunications Annual Reports and Australian telecommunication industry reports from the Australian bureau of statistics thus coming up with the relevant results needed on customer engagement. The conclusion and recommendations will be based on the results obtained. Table of Contents Abstract1 Literature review3 Customer Engagement3 Addressing Customer Engagement3 Customer Experience3 Customer Interaction on Social Media4 Theory4 Methodology5 Conclusion6 References7 Literature review Customer Engagement Customer engagement refers to the intensity of a client to participate and connect with the activities of an organization (Galbreath & Shum, 2012). This definition gives that either the client or the service provider (Vodafone) starts an engagement and outlines the need for having an interaction with the main subject (Galbreath & Shum, 2012). The customer engagement comes from the connection that the customer and the provider have on the experiences that they have on the product. However, the provider has to put across activities that involve the clients and it is not necessary for these customers to know the kind of interaction in which these event takes place. Customer interaction has been indicated as a kind of activation with behavioral and cognitive factors. In this case, consumers are encouraged to take part in brand formation thus creating a value of the product hence a stronger