Hi there is two assignment question. please go through all question.
BSBINN601 Case Study Assessment Candidate Details Assessment – BSBINN601 – Lead and manage organisational change Please complete the following activities and hand in to your trainer/assessor for marking. Name: _____________________________________________________________ Address:_____________________________________________________________ _____________________________________________________________ Email:_____________________________________________________________ Employer:_____________________________________________________________ Declaration I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. I also understand the assessment instructions and requirements and consent to being assessed. Signed:____________________________________________________________ Date:____________________________________________________________ If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below: This activity has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person. Learner 1:____________________________________________________________ Signed:____________________________________________________________ Learner 2:____________________________________________________________ Signed:____________________________________________________________ Learner 3:____________________________________________________________ Signed:____________________________________________________________ Learner 4:____________________________________________________________ Signed:____________________________________________________________ Learner 5:____________________________________________________________ Signed:____________________________________________________________ Learner’s name Student # Assessor’s name Unit of Competence (Code and Title) BSBINN601 – Lead and manage organisational change Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No (Please circle) Has sufficient evidence and information been provided by the learner for the activity? Yes No (Please circle) Feedback: The learner’s performance was: Not Yet Competent Competent If not yet satisfactory, date for reassessment: Feedback to learner: Learner’s signature Assessor’s signature Assignment Cover Sheet THIS FORM MUST BE COMPLETED, SIGNED, DATED AND ATTACHED TO EACH ASSESSMENT TASK THAT YOU SUBMIT FOR MARKING. 1. ADMINISTRATIVE DETAILS Student name:Student ID number: Unit of Study: BSBINN601 Title of Assessment: Case Study Assessment Date due:Date submitted: Assessor's Name: Group Name (if applicable): 2. COMPULSORY STUDENT DECLARATION Plagiarism means using another person’s intellectual output and presenting it (without appropriate acknowledgement of the author or source) as one’s own. Plagiarism constitutes academic misconduct. Where there are reasonable grounds for believing that this has occurred, disciplinary procedures as outlined in the Policy for Academic Honesty and Preventing Plagiarism will be instituted. I have read and understood the Policy for Academic Honesty and Preventing Plagiarism and certify that this assignment is my own work and complies with those policies. · This assignment is my original work and no part of it has been copied from any other students work or from any other source except where due acknowledgement is made. · No part of this assignment has been written for me by any other person except where such collaboration has been authorized by the assessor/trainer concerned. · I have not previously submitted this work for this or any other course/unit. · I give permission for this work to be reproduced, communicated, compared and archived for the purpose of detecting plagiarism. · I give permission for a copy of my marked work to be retained by the Institute for review and comparison, including review by external examiners. I understand that: · Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the Institute. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. · Plagiarism includes the act of assisting or allowing another person to plagiarise or to copy my work. · Competency Record to be completed by Assessor Student signature....................................................................................Date ........./ ........... /......... Background: Australia Post delivers mail to millions of Australians every year and to over 190 countries worldwide, and during 2017 they posted an after tax profit of $95.4 million (Australia Post, n.d.). You have been employed by Australia Post on a one year contract as a Change Manager to implement the extension of trading hours from 12pm to 5pm on Saturdays in 5 post offices in NSW. This is a pilot program (to test out the change) prior to changes being rolled out in post offices across Australia. Change management involves extensive consultation with internal and external key stakeholders, and can include development of a wide range of documentation. For example, policy and procedures manuals, communication plan and materials, training plan and materials, reporting plan, development of key performance indicators, and a review plan for ongoing feedback and monitoring to implement continuous improvement (QGCIO, n.d.). As this change process will be used for future rollouts in post offices across Australia, it is critical that extensive formal monitoring and evaluation be undertaken of these 5 post offices to identify any changes to the process that may be needed. Task Requirement: 1. Explain the activities and components involved in the change management process or cycle and strategies for communicating and embedding change for this Australia Post pilot project. 2. Explain how you believe organisational behaviour and the external environment might impact on change strategies you may implement for this Australia Post project. 3. Develop a Change Management Project Plan for the extension of hours on Saturdays at 5 NSW Post Offices, ensure you identify the tasks necessary, allocate priorities, resources and timings to each task, and prepare a risk management analysis. 4. Based on your review of Australia Post corporate documentation, please also identify and list in your Change Management Project Plan the key internal and external stakeholders (include the names of the company management positions) you would consult on this project, and indicate what method you would use to consult them, and when you would consult them 5. In your Change Management Project Plan please include planning for the timing of approvals and indicate which positions in the organisation will approve each activity. 6. Discuss what you consider might be the barriers to change for this new initiative, and what strategies you could put in place to address them. 7. Develop a Communication Plan for educating staff on the changes and their implementation, including what communication activities will be undertaken, by whom and when, and what the key messages of the communication activity will be. 8. Develop a Monitoring and Evaluation Plan, including design of at least 3 key performance indicators that can be used to review and evaluate the Change Management Project Plan, and modify future similar projects to roll out this change to operating hours across all NSW Post Offices. Formatting for your Answer • Please include your student name, student number and date you prepared your assignment on your assignment answer. • Any material sourced must be paraphrased in your own words, have an intext reference, and full reference details must be presented in a Reference list at the back of your assignment answer. • References to be presented in APA Referencing style – please refer examples at https://www.citewrite.qut.edu.au/cite/qutcite.jsp#apa (use the ‘Back key’ to navigate between the examples for different types of documents at this site). References Australia Post (n.d.). Part of Tomorrow. Annual Report 2017. Retrieved April 26, 2018, from https://auspost.com.au/content/dam/auspost_corp/media/documents/Annual-Report-2017.pdf Queensland Government Chief Information Office (QGCIO). (n.d.). Change Plan Workbook and Template. Retrieved April 26, 2018, from http://www.nrm.wa.gov.au/media/10528/change_management_plan_workbook_and_template.pdf Write you response to Case Study Task here: