ASSESSMENT TEMPLATE___________________________________________________ Page 1 of 2 Subject Title Research Methods Subject Code RES 800 Lecturer / Tutor Dr Arash Najmaei Semester February 2020...

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How Hotels in Sydney Retain their employees in Food and beverage department.


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ASSESSMENT TEMPLATE___________________________________________________ Page 1 of 2 Subject Title Research Methods Subject Code RES 800 Lecturer / Tutor Dr Arash Najmaei Semester February 2020 Assessment Title Research Questions and Literature Review Learning Outcome/s • Analyse ethical issues and considerations and their relevance in applied business research. • Apply research theories and methodologies to assist in developing a business research proposal. • Succinctly communicate arguments that reflect a synthesis of literature and business research concepts Assessment type (group or individual) Individual Weighting 25% Word count 1100 Due date Week 7 Class submission Lecture ☐ Tutorial ☐ Submission type Paper copy ☐ Turnitin ☐ Format / Layout of Assessment (details of what to include) (cross the appropriate check boxes) Report: ICMS Cover Page Table of Contents Synopsis / Executive Summary Introduction Findings Conclusion Recommendations Reference List Appendices ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ Essay: ICMS Cover Page Abstract Introduction Body Conclusion Recommendations Reference List Appendices ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ASSESSMENT TEMPLATE___________________________________________________ Page 2 of 2 Oral Presentation: Paper submission PowerPoint submission Peer review (group presentation) Reference List ☐ ☐ ☐ ☐ Other: (outline specific details here – use check boxes) Assessment instructions (clear, succinct, without repetition) In this assignment, students need to: 1) develop a research question which addresses an applied business problem; and, 2) write a 1000-word literature review on the key arguments that reflects a synthesis of the literature and incorporating key business research concepts and ethical considerations. Please pay attention to notes below: • All reports are to be submitted to Turnitin at week • You will be expected to have consulted books, at least 10 relevant academic journal articles, conference proceedings, theses, dissertations, market reports and so on to prepare the report. • For in-text citation and referencing style you need to follow the style guide document on the Moodle. Readings for the assessment (instructions where they can be found e.g. MyAthens database, Moodle etc.) • Lecture notes (Moodle) • Recommended textbooks in the unit outline • Prescribed articles available on MyAthens database Grading Criteria / Rubric The following criteria will be used to assess this assignment: • Do-ability and clarity of the topic • Clarity, consistency and conceptual accuracy of RQ • Logical argumentation and flow for the literature review used to justify the relevance and significance of the topic Peer Review Evaluation (group work – optional) N/A
Answered Same DayApr 04, 2021RES800ICMS (International College of Management Sydney)

Answer To: ASSESSMENT TEMPLATE___________________________________________________ Page 1 of 2 Subject Title...

Jose answered on Apr 05 2021
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RUNNING HEAD: LITERATURE REVIEW
Research Question and Literature Review
Students Code
Instructor Code
Date
Research Question
How Hotels in Sydney Retain their employees in Food and beverage department?
Literature Review
According to the words
of Kong (2018) for retaining the employees in the hotel industry the managers have to introduce different practices and policies (Goh et al 2018,p.442) . For attracting and retaining the employees in the organization the companies have to treat employees productively. The managers has to collect feedback from the employees for understanding the issues faced by the employees. According to the words of Singh (2018) hospitality industry is facing a big problem related to employee turnover. Lack of flexibility, unclear job description and inefficient communication are major reasons for the high rate of employee turnover in the hotel industry (Singh et al 2018,p.10). Most of the researchers stated that the workload of the employees in the Food and beverage department compared to other job is very risky and the managers have to introduce productive practices and policies for retaining the employees. As per the report of the HR Institute in Australia (2016), most of the hotel groups in Sydney effectively introduced employee engagement strategies for retaining the employees in the Food and beverage department. Employees are always searching for better opportunities and it is the duty of the managers to help the employees at right time. The companies have to provide better opportunities and they also have to create a growth-oriented culture for effectively retaining the customers. Cherie McGill (2019) HR head at Mantra Group and Kate Tones stated that employees in the food and beverages department required more care and support (Bianca 2017). For improving the motivational level of the employees in the food and beverages department the companies like Mantra group developed team-based structure. They also developed friendship culture within the organization and it helps the company to retain the employees and for getting the best quality services from the workforce.
 As per the report of Business Insider (2019) employees are valuable assets for a hotel chain, for satisfying the needs of the customers we required skilled and competent employees (Chen et al 2019,p.36). According to the words of Justin Hemmes (2019) the CEO of Merivale, for retaining the employees the company introduced programs such an ‘Unbottle Your Dreams’ Employees in Merivale are satisfied with the services offered by the organization (Matt 2019,p.1)....
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