I have attached a structure and some notes as well as academic resources in a word document please...

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I have attached a structure and some notes as well as academic resources in a word document please follow the the notes and guidelines I have provided and ensure you use as much as the academic resources as possible.

RCM301: Risk and Crisis Management Introduction Please write an introduction of the proposal Provide a brief overview of the supply chain crisis experienced by The Chicken Basket. Contingency Strategies Outline two (2) contingency strategies that The Chicken Basket could have implemented to pre-emptively manage supply chain failures. all that is needed is to provide a plan B eg finding a different supplier, having some sort of contractual agreement with current supplier for revenue loss ain look into supplier insuarance etc. You just nee to ensure that the strategies have to do with the supplier chain failures.so in other words it should have nothing to do with revenue loss or people going to different competitors etc. NEEDS TO BE WITH THE LOGISTICS DEPARTMENT / the logistics partner And THAT ONLY! Contingency Strategy One: Contingency Strategy Two: Recovery Strategies Suggest two (2) recovery strategies that could have been included in a Business Continuity Plan (BCP) to reduce the impact of the crisis experienced by The Chicken Basket. All that is needed is to Mention About a BCP and why a BCP is important for the chicken basket and the purpose of it and why the the chicken basket should have one ( its obvious they didn’t have one) so just relate it back to the chicken basket. And then base 2 of the recovery Strategies based on the PPR Model below. Some strategies you can use eg Outsourcing strategy, good marketing strategies, Demand strategy, supply strategy etc Recovery Strategy One: Recovery Strategy Two: Business Impact Analysis Conduct a Business Impact Analysis (BIA) in relation to The Chicken Basket’s recent crisis, focusing on the critical business functions. My lecturer said to Focus on the primary operations of functions of the chicken basket The resources needed for it. And the time frame for it to go back to normal. Risk and crisis management techniques Recommend two (2) risk and crisis management techniques that could be implemented to minimise the damage to the organisation’s operations and reputation. Reference: RESOURCES: RiskDoctorVideo. (2018). What is risk?. [Online]. Retrieved from https://www.youtube.com/watch?v=oW-i1IcVPXI This video from The Risk Doctor YouTube channel define the risk by referring to ISO standards. Oregon Occupational Safety & Health (Oregon OSHA). (2017). Hazard Identification - The Safety Inspection. [Online]. Retrieved from https://www.youtube.com/watch?v=vkHlIDtSNik This video explains ‘how to conduct’ a safety audit in an industrial environment to identify hazards. Bharwani, S., & Mathews, D. (2012). Risk identification and analysis in the hospitality industry: Practitioners' perspectives from India. Worldwide Hospitality and Tourism Themes, 4(5), 410-427. This research paper analyses the main risk factors related to the hospitality industry with particular reference to the Indian hotel industry. IHGPlc (2013). Risk management – InterContinental Hotel group [online]. Retrieved from https://www.ihgplc.com/files/reports/ar2013/files/pdf/IHG-AR2013-Risk-management.pdf This link will take you through to IHG risk management statement, allowing you to see a practical example of the risk management of one of the world’s biggest hotel companies. RiskDoctorVideo. (2018). What is risk management?. [online]. Retrieved from https://www.youtube.com/watch?v=YN87rrYnUJ8 This video from The Risk Doctor YouTube channel, explains the risk management process in a simplified way. Melissa Agnes. (2015). The Secret to Successful Crisis Management in the 21st Century - Melissa Agnes TEDx Talk [online]. Retrieved from https://www.youtube.com/watch?v=VQGEPEaEWtg A Tedx talk discuss how social media and mobile technology have changed the landscape for crisis management. Russell Sarder. (2018). What are the two risk responses that you recommend? By Brian Barnier. [online]. Retrieved from https://www.youtube.com/watch?v=HiowVASU0lE This short video provides some insight into risk response strategies that can be use by organisations. RiskDoctorVideo. (2018). How do we choose the best risk response strategy?. [online]. Retrieved from https://www.youtube.com/watch?v=cdG6dWzMGKo This short video from The Risk Doctor provides valuable insights into deciding on what risk response strategy to pursue considering opportunity or threat elements. Trends in Risk Communication Policies and Practices [online]. Retrieved from https://www.oecd.org/gov/trends-in-risk-communication-policies-and-practices-9789264260467-en.htm This chapter from ‘OECD Trends in Risk Communication Policies and Practices’ explains theories relating to risk communication. Consistency, two-way communication, accuracy and trust, accessibility, adapted to the audience, cross-sectoral and trans-boundary are identified as criteria for an effective risk communication strategy. Austin, L. L., Liu, B. F., & Jin, Y. (2014). Examining signs of recovery: How senior crisis communicators define organizational crisis recovery. Public Relations Review, 40(5), 844-846. This scholarly article discusses the crisis communication process and best practices in the crisis recovery stage. Authors have identified tested values, and crisis leadership plays a vital role in damage recovery after a crisis situation. Graham, N. (2020). What to do when crisis comes to your city. [Online]. Retrieved from https://www.hospitalitynet.org/opinion/4097409.html A practical step by step guide to act on a crisis, in particular about COVID 19 virus Paladin Risk. (2014). Communication in Risk Management. [Online]. Retrieved from https://www.youtube.com/watch?v=ztFqeFisk7k This 5-minute video from Paladin Risk management explains the importance of risk management and emphasis on stakeholder management is a key part of risk communication. Tammineedi, R. L. (2010). Business continuity management: A standards-based approach. Information Security Journal: A Global Perspective, 19(1), 36-50. This article highlights the importance of Business Continuation Management (BCM) in situations such as crisis and disaster. In addition to defining BCM, the author discussed three phases of business continuity and suggested some strategies such as supply chain agreements, and awareness training to overcome the crisis situation. Lindström, J., Samuelsson, S., & Hägerfors, A. (2010). Business continuity planning methodology. Disaster Prevention and Management: An International Journal. In this scholarly article, the authors discussed a methodology for business continuity management. Online PM Courses – Mike Clayton. (2019). What is a Business Continuity Plan?. [Online]. Retrieved from https://www.youtube.com/watch?v=G9JANBmTdqA The presenter discusses Business Continuity Plan (BCP) by referring 6 step process that includes BIA, identify threats, mitigation actions, create readiness plan, team development, and review process. Huang, Y., Tseng, Y., & Petrick, J. (2008). Crisis Management Planning to Restore Tourism After Disasters. Journal of Travel & Tourism Marketing, 23(2-4), 203-221. Retrieved Online: https://www.researchgate.net/publication/232951271_Crisis_Management_Planning_to_Restore_Tourism_After_Disasters This paper proposes an innovative integrated approach that could be adopted as a crisis management plan for Taiwan to restore its tourism industry. A thorough review of the crisis management literature is introduced and examined to generate an integrated crisis management framework. Dutta, S., Geiger, T., & Lanvin, B. (2015). The global information technology report 2015 (pp. 53-59). Retrieved Online: http://www3.weforum.org/docs/TT15/WEF_Global_Travel&Tourism_Report_2015.pdf Countries affected by political unrest inevitably experience a decline in the number of international tourists and in tourism receipts. No country has been able to shield its tourism sector against the impacts of insecurity. This paper looks at Political Instability and its consequence on travel and tourism. It provides case studies on a number of destinations as to how they have dealt with instability and continued to grow their market share. Beirman, D. (2016). Tourism risk, crisis and recovery management guide, Council of Australian Tour Operators (p. 13 – 19). An overview of the PPRR management model with a focus on Response and Recovery. Illustrates how the model can be applied practically. Teguh, F. (n.d) Indonesia Tourism Recovery: Lessons and Programme. UNWTO. Retrieved Online: http://cf.cdn.unwto.org/sites/all/files/pdf/indonesia_0.pdf A series of slides produced by the Director of Tourism for Indonesia to outline their crisis management strategy and then show the actual crisis management implemented after a number of disasters. RCM301 Assessment 2_26032020 Page 1 of 4 Context Pearson and Clair mentioned that ‘crisis is a low-probability, however, high impact event that threatens the viability of the organisation’ (1998, p.60). In other words, a crisis is an unexpected or sudden event which may drive an organisation to instability. Hence, organisations need to be prepared to face these adverse and unexpected conditions. Understanding of and analysis of the cause of the crisis is imperative before devising strategies to manage the crisis situations. Organisations equipped with sound risk and crisis management strategies can effectively manage adverse conditions from unexpected events and minimise overall damages. Business Continuity Planning (BCP) and Business Impact Analysis (BIA) are examples of activities organisations undertake to prepare for and manage disruptions to service delivery from a crisis. Instructions You operate a risk and crisis management consultancy, offering risk and crisis management solutions to organisations across a variety of industry sectors. You have been hired by one of Australia’s leading restaurant chains, The Chicken Basket. The organisation has recently suffered from a supply chain crisis and have contracted you are to develop a proposal to improve their risk and crisis management practices. ASSESSMENT 2 BRIEF Subject Code and Title RCM301: Risk and Crisis Management Assessment Risk and Crisis Management Proposal Individual/Group Individual Length 2000 words (+/- 10%) Learning Outcomes b) Analyse and evaluate principles and strategies of risk and crisis management within the context of the Hospitality and Tourism industries. c) Recommend and justify risk and crisis management techniques considering legal, financial, ethical, environmental and socio- cultural impacts. e) Devise appropriate risk and crisis management strategies throughout the entire planning process. Submission By 11:55pm AEST/AEDT Sunday of Module 5 (Week 9) Weighting 40% Total Marks 100 marks RCM301 Assessment 2_26032020 Page 2 of 4 Case Study: The Chicken Basket The Chicken Basket is a popular Australia-based restaurant chain that specialises in peri-peri style chicken dishes and has over 45 outlets across Australia. The organisation sources its chicken for their menu from Henderson’s Hens, a farm located in Gippsland, Victoria. The logistics of delivering the chicken to The Chicken Basket restaurants around Australia was previously handled directly by the organisation. Recently, the board decided to outsource the delivery process to a logistic partner (CTC Logistics) as a strategy to reduce operational costs. However, Henderson’s Hens farm was damaged in a recent thunderstorm, leading to the supplier struggling to provide sufficient stock to the restaurants. In addition, a delivery driver strike meant that CTC logistics failed to deliver chicken to restaurants on time, causing multiple issues. Most of the restaurants ran out of chicken products leading to reduced operating hours and/or restaurant closures. Many restaurants received customer complaints that the staff were ill-equipped to handle. As a result, the revenue loss for the organisation has been significant. In addition, many previously loyal customers have threatened to take their business to The Chicken Basket’s competitors. Students are required to develop a risk and crisis management proposal that addresses the following: • Provide a brief overview of the supply chain crisis experienced by The Chicken Basket. • Outline two (2) contingency

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RCM301: Risk and Crisis Management						2
RCM301: RISK AND CRISIS MANAGEMENT
Table of Content
Introduction	3
Contingency Strategies	4
Contingency Strategy One:	4
Contingency Strategy Two:	5
Recovery Strategies	5
Recovery Strategy One:	6
Recovery Strategy Two:	6
Business Impact Analysis	7
Risk And Crisis Management Techniques	8
Making Strategies and Arranging Reputational Hazard	8
Cycles Of Control	9
Introduction
It was expected to upset the store network for UK food administrations, however rather finished with many Chicken Basket shops screens across the UK, which didn't permit CTC to supply the food chicken chain. With regards to the GMB Union admonition of Chicken Basket of the interruption of food provider experts in the production network, Chicken Basket patched up its British provider chain in November last year and went into a relationship with CTC Logistics. 	
Momentarily, there were notice signals. Development to an agreement, where often just the current provider and the specific staff truly comprehend the ramifications of calculated tasks, presents a huge danger to be tended to. As of late, Chicken Basket tracked down a firm that exchanged its coordination’s business and the current provider had made a major proposal underneath its present agreement cost. At the point when addressed why, the provider said as it was kept in touch with the tender’s brief. He understood that the undertaking was muddled and that it wasn't referenced in the call for tenders. In any case, the organization saw likewise that its adversaries, who didn't have the foggiest idea about the organization or how it worked, would offer against what was in the offering archive alone. The choice to change providers of coordination was, without question, incited – to a limited extent at any rate – by a wish that its tasks were more financially savvy (Russell Sarder, 2018). 
In any case, it's a strategy that has significantly blown up and it has prompted all gatherings to get negative promotions. Lately, a few firms took measures to improve store network activities by diminishing stock property, revaluating non-center undertakings, and decreasing providers with the understanding that the market is for the most part consistent and unsurprising. Chicken Basket was finding a way to diminish strategic assistance cost to move its 3PL provider from some other provider to CTC. The conclusion of many diners may regardless cost you millions in lost income and low-limit use. Contrasting the previous provider and CTC cape may have predicted this trouble. 
The 'chicken difficulty' Chicken Basket accentuates the need of not setting every one of your broilers in a single bushel and depending on one transporter. Other calculated decisions are typically reasonable, particularly when conveyance hardships emerge when another supplier is acknowledged. It's an extreme business to supply new food. At the instance of Chicken Basket, a couple of days are required for transportation, getting ready, and selling the chicken request it gets in its distribution center. No space to botch, and to deal with this inventory network a certifiable expert is required. Worker's organization GMB said Chicken Basket has cautioned that it would encounter supply difficulties by moving from its provider accomplice to CTC.
Contingency Strategies 
The greatest contrast between an arrangement and an alternate course of action is that you as of now have a few providers conveying similar products to your firm. This might add extra costs when assembling instruments and gear are required, yet most firms utilizing a crisis plan technique accept that apparatuses or hardware are protected.
Contingency Strategy One:
Further developed correspondence 
Future objectives are straightforwardly connected to suppliers' acceptable assessment. Like any organization, Chicken Basket doesn't use frozen chicken, however new ones, similar to the above-portrayed strategy. Chicken Basket arrangement is consequently a painstakingly managed system with a characterized period. This bird must, as legally necessary, be kept under a particular temperature. The commotion in Chicken Basket is an incessant event where CTC Logistics just has a solitary distribution center (Trends in Risk Communication Policies and Practices). The planning system additionally bombed when the store fizzled and Chicken Basket was left with chicken that started to rot rapidly. This uncovered powerless crisis arranging and miscommunication that brought about the loss of business. In this way, it may not be again if a decent method for correspondence can be set up between the providers and the purchasers.
Contingency Strategy Two:
Double sourcing 
Double sourcing regularly consolidates both a homegrown and a global provider. Typically, the unfamiliar provider is picked for the most part at part cost, while the more neighborhood supplier is picked for absolute capacities and aggressive with competitive prices. One such element is that they might be adaptable in their decisions when request develops for clients. As displayed previously, extra costs for apparatus duplication, the establishment might be remembered for this kind of methodology (Bharwani & Mathews, 2012). On the off chance that costs vary, higher piece costs might happen. Because of the deftness of the provider to finish its request, it tends to be remunerated by lower transporting costs and by the client's ability to diminish inward overheads, for example against segments from outside.
Recovery Strategies 
The PPRR model for hazard control 
A total way to deal with hazards the board is the prevention, preparedness, response, and recovery model (PPRR). In the Australian crisis, the board associations have used this procedure for quite a long time and may set aside time and cash in response to a converse fiasco or catastrophe. To limit misfortunes on account of an occurrence, you can use the PPRR model. PPRR will help you in expecting possible direct ramifications for your organization and repercussions that may be streaming to your suppliers and customers. Chicken Basket can utilize numerous approaches to address the inventory issue.
Recovery Strategy One:
 Make proper consideration. 
This ought to incorporate three segments. 
a) Financial. Check for monetary vigor and far-fetched issues for the supplier. 
b) Business. How could they have extra agreements and associations? See how they worked and what the issues were. What's your standing available? 
c) functional. functional. What are its offices, cold storerooms, trucks, and armada? What is the conversion scale? You can perceive how they can convey.
Recovery Strategy Two:

RCM301: Risk and Crisis Management Introduction Please write an introduction of the proposal Provide a brief overview of the supply chain crisis experienced by The Chicken Basket. Contingency...

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