Scenario: You are working for a small furniture manufacturer based in South Australia. There are 12 staff in manufacturing and 4 staff in management. The 4 members of the management team are the CEO...

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Scenario:


You are working for a small furniture manufacturer based in South Australia. There
are
12 staff in manufacturing and 4 staff in management. The 4 members of the management team are the CEO (Chairperson of the meeting), HR Manager, Marketing Manager
and
Finance Manager.



A recent audit has found that the company is not compliant with four separate
legislations.



The relevant laws and the problems found in the audit are as below


Laws Problem found in the audit


Anti-discrimination legislation One of the staff has complained that she is being harassed by the factory supervisor. The staff member thinks it is because she has just found out she is pregnant. The factory supervisor wants her to resign.


Privacy laws The receptionist is using the company customer list to ring people offering them a good deal on house maintenance services. He has just started a new side business of his own.



Workplace health and safety (WHS) legislation One of the machines is missing a safety guard and the user could get their fingers crushed if they are not careful.



Consumer law Your company has a
12 month
warranty on dining chairs. A customer has brought a broken chair back to the factory after 2 years demanding a new one.







Summative Assessment – Role Play and Report Qualification: BSB51107 Diploma of Management Unit of Competence: BSBADM502B Manage meetings This assessment is marked out of 100, contributing 80% of overall unit competency You must get a total of 80 marks to be assessed as competent. The report is based on practical in class activity. It is essential that you attend all of your classes as components of your report will be created in class over a number of weeks You should begin preparing for this role play and report from Week 5 of your term. The report must be handed in 1 week after the role play date BSBADM502B Manage Meetings Role Play and Report Instructions: You are required to take turns managing a meeting based on the situation below. Scenario: You are working for a small furniture manufacturer based in South Australia. There are 12 staff in manufacturing and 4 staff in management. The 4 members of the management team are the CEO (Chairperson of the meeting), HR Manager, Marketing Manager and Finance Manager. A recent audit has found that the company is not compliant with four separate legislations. The relevant laws and the problems found in the audit are as below Laws Problem found in the audit Anti-discrimination legislation One of the staff has complained that she is being harassed by the factory supervisor. The staff member thinks it is because she has just found out she is pregnant. The factory supervisor wants her to resign. Privacy laws The receptionist is using the company customer list to ring people offering them a good deal on house maintenance services. He has just started a new side business of his own. Workplace health and safety (WHS) legislation One of the machines is missing a safety guard and the user could get their fingers crushed if they are not careful. Consumer law Your company has a 12 month warranty on dining chairs. A customer has brought a broken chair back to the factory after 2 years demanding a new one. What you need to do: In your group, each of you choose one of the "problems" from the table above. Each of you will act as CEO and will chair the meeting for the problem you have selected. You must nominate someone to be your minute taker (remember each of you must take the minutes at least once) O:\Course Materials - current learning and assessment materials\BSB51107 Diploma of Management\BSBADM502B Manage Meeting - FM 242 - Manage Meetings Summative Assessment - Role play V2.1 Sept 25-13 Version 2.1 Created: 10/10/2012 Last Modified: 25/09/2013 Revision: 25/09/2014 Page | 1 Each of you will complete a feedback sheet on how well the Chair performed. The feedback sheets from each of your colleagues will become part of your report. One evaluation form is attached. Make as many copies as you need for your team. Each of you will give copies of the minutes you kept for the meeting (when it was your turn to do so). The meeting will be 10 minutes long (meetings that go for longer than 15 minutes will lose marks). The other team members will participate in the meeting according to their role. Each of you will rate each others performance as the Chairperson What you need to submit: Report Contents Unit Element How you will be marked Details of the problem you selected. A description of the problem solving technique you chose and a brief statement on why you chose it Element 1 15 marks for a clear detailed description of the problem solving technique chosen and why you used it The agenda you created for your meeting Element 1 15 marks for an agenda with all the required components A copy of the minutes that you completed in your role as Minute Taker for a meeting Element 2 15 marks for the minutes you have completed A copy of the minutes taken for your meeting Element 2 Required but no marks allocated Copies of the feedback sheets from your team mates rating your performance as Chair Element 2 Required but no marks allocated A feedback form for each of the members of your team rating their performance as Chairperson and Minute taker Element 3 5 marks for the feedback sheets, demonstrating your understanding of meetings and being able to comment on another's performance Comments on how you believe you could have improved your performance in line with the feedback you were given Element 3 5 marks for a realistic analysis of your own performance An action plan that resulted from your meeting. Element 3 35 marks for a clear action plan that relates well to the contents of your meeting and demonstrates your understanding of problem solving Describe how you would follow up this meeting. Is another meeting required? If yes, why. If not, why not? Element 3 10 marks for a clear answer that addresses each area of improvement or clearly states why you have achieved all the outcomes you intended from your meeting - meaning, there is no improvement to make
Answered Same DayDec 04, 2019BSB51107

Answer To: Scenario: You are working for a small furniture manufacturer based in South Australia. There are 12...

David answered on Dec 26 2019
110 Votes
Report
Meeting held on 5 December 2017
The problem in consideration is that of harassment in the workplace. This is a serious issue and as a CEO it is not taken lightly by me. The complaint has come from Ms. Siria. She is pregnant and has complained t
o me that Mr James, the factory supervisor has been harassing her because he wants her to leave the organization. This is a serious concern and is to be taken very seriously not only for the benefit of the employee but also because it can lead to complicated legal issues for the Company. Such a case can also destroy the goodwill of our Company.
The issue will be resolved in the following manner:
1. Get the inputs of the other team members. This involves taking their views and whether they are aware of such or similar instances.
2. Since Ms. Siria is from the marketing team, the marketing manager will instructed to speak to her to get the details of the harassment. This includes collecting the date and type of harassment she faced. It is important that all details be duly recorded and signed by both parties. Confidentiality should be guaranteed.
3. The HR manager has an important role to play. He will be assigned the task of investigating the issue and getting the details from Mr James. Again, the details of the meeting must be recorded. The HR manager should check upon whether there is a previous complaint against Mr James.
4. The various course of actions will be decided during the meeting.
Agenda for the Meeting
    Purpose of meeting
     
     
     
    Lead
    CEO
     
    Discussion
    Introduce the problem.
    Team opinion
    Lead
    Team
    Discussion
    Take feedback and general opinion of the remaining members of the meeting.
    Role of Marketing Manage
    Lead
    CEO
    Discussion
    Instruct the Marketing manager to discuss the problem with Ms Siria
    Role of HR Manage
    Lead
    CEO
    Discussion
    HR Manager must investigate the issue independently. He must confront Mr James.
    Closure
    Lead
    CEO
    Discussion
    Announcement of next meeting after 2 days to follow up the results
Minutes of Meeting
    Employee Harassment Case
    12.5.2017    10 a.m.
    Conference Room
    Meeting called by
    CEO
    Type of meeting
    Discussion on employee harassment case
    Facilitato
    
    Note take
    
    Timekeepe
    
    Attendees
    CEO, Marketing Manager, Finance Manager, HR Manage
    Introduction
    Lead
    CEO
    Discussion
    The CEO introduced the problem in detail.
    Team Opinion
    Lead
    Team
    Discussion
    The CEO prompted all members to present their opinion on the...
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