BSBADM502 Manage meetings Learner Assessment Guide BSBADM502 Manage meetings BSBADM502_Learner Assessment Guide V2.0 (12sept18) Richmond School of Business. CRICOS Code: 03717E |RTO Code: 45432...

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BSBADM502 Manage meetings Learner Assessment Guide BSBADM502 Manage meetings BSBADM502_Learner Assessment Guide V2.0 (12sept18) Richmond School of Business. CRICOS Code: 03717E |RTO Code: 45432 Page 1 of 26 UNIT OVERVIEW BSBADM502 Manage meetings This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. It applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material. They may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace. No licensing, legislative or certification requirements apply to this unit at the time of publication. ELEMENT PERFORMANCE CRITERIA 1 Prepare for meetings 1.1 Develop agenda in line with stated meeting purpose 1.2 Ensure style and structure of meeting are appropriate to its purpose 1.3 Identify meeting participants and notify them in accordance with organisational procedures 1.4 Confirm meeting arrangements in accordance with requirements of meeting 1.5 Despatch meeting papers to participants within designated timelines 2 Conduct meetings 2.1 Chair meetings in accordance with organisational requirements, agreed conventions for type of meeting and legal and ethical requirements 2.2 Conduct meetings to ensure they are focused, time efficient and achieve the required outcomes 2.3 Ensure meeting facilitation enables participation, discussion, problem solving and resolution of issues 2.4 Brief minute-taker on method for recording meeting notes in accordance with organisational requirements and conventions for type of meeting 3 Follow-up meetings 3.1 Check transcribed meeting notes to ensure they reflect a true and accurate record of the meeting and are formatted in accordance with organisational procedures and meeting conventions 3.2 Distribute and store minutes and other follow up documentation within designated timelines, and according to organisational requirements 3.3 Report outcomes of meetings as required, within designated timelines BSBADM502 Manage meetings BSBADM502_Learner Assessment Guide V2.0 (12sept18) Richmond School of Business. CRICOS Code: 03717E |RTO Code: 45432 Page 2 of 26 ASSESSMENT REQUIREMENTS Performance Evidence Evidence of the ability to: • Apply conventions and procedures for formal and informal meetings including: • developing and distributing agendas and papers • identifying and inviting meeting participants • organising and confirming meeting arrangements • running the meeting and following up • Organise, take part in and chair a meeting • Record and store meeting documentation • Follow organisational policies and procedures. Knowledge Evidence To complete the unit requirements safely and effectively, the individual must: • Outline meeting terminology, structures, and arrangements • Outline responsibilities of the chairperson and explain group dynamics in relation to managing meetings • Describe options for meetings including face-to-face, teleconferencing, web-conferencing and using webcams • Identify the relevant organisational procedures and policies regarding meetings, chairing and minutes including identifying organisational formats for minutes and agendas. Assessment Conditions Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to: • Reference material in regard to meeting venues and technology, catering and transport suppliers • Organisational policies and procedures for managing meetings • Office supplies and equipment • Computers and relevant software • Case studies and, where possible, real situations. Assessors must satisfy NVR/AQTF assessor requirements. Foundation Skills This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance. Skill Performance Criteria Description Reading 1.1, 1.2, 1.4, 3.1, 3.2 ▪ Identifies and interprets information from complex texts including legislation, organisational policies and procedures BSBADM502 Manage meetings BSBADM502_Learner Assessment Guide V2.0 (12sept18) Richmond School of Business. CRICOS Code: 03717E |RTO Code: 45432 Page 3 of 26 ▪ Compares final output with original notes to check for accuracy Writing 1.1-1.5, 3.2, 3.3 ▪ Addresses the context, purpose and audience when generating a range of texts ▪ Prepares complex texts from notes using appropriate structure, and accurate spelling, grammar and punctuation ▪ Records notes of meeting proceedings according to organisational requirements ▪ Edits and corrects own work to ensure accuracy Oral Communication 2.1-2.4 ▪ Participates in verbal exchanges using appropriate style, tone and vocabulary for audience, context and purpose ▪ Listens for specific information during meetings ▪ Asks questions and listens to responses to clarify understanding Numeracy 1.4, 1.5, 3.2, 3.3 ▪ Recognises & interprets numerical information related to timeframes and budgets Navigate the work of work 1.3, 2.1, 2.4, 3.1, 3.2 ▪ Recognises and responds to both explicit and implicit organisational procedures &protocols and legislative/regulatory requirements Interact with others 1.3, 1.5, 2.3, 3.2 ▪ Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role ▪ Cooperates with others as part of familiar activities, playing an active role in facilitating group interaction Get the work done 1.1, 1.3, 1.4, 1.5, 2.1, 2.2, 2.4, 3.1, 3.2, 3.3 ▪ Applies formal processes when planning complex tasks, producing plans with logically sequenced steps, reflecting an awareness of time constraints ▪ Recognises and takes responsibility for addressing predictable problems in familiar work contexts BSBADM502 Manage meetings BSBADM502_Learner Assessment Guide V2.0 (12sept18) Richmond School of Business. CRICOS Code: 03717E |RTO Code: 45432 Page 4 of 26 INFORMATION FOR STUDENTS Assessment Information Prior to Assessment Your Trainer/Assessor will advise you of your rights before and after assessments, including the right to appeal. Your Trainer/Assessor will provide you with all relevant information relating to the assessments prior to commencement, and of the appeals procedure that can be utilised if you wish to appeal against the assessment outcome or make a complaint. Results You will be informed of the outcome of your assessment as soon as possible from the date the assessment was submitted. Prompt feedback will be offered to you on the outcome of the assessment. Feedback will be delivered in written and where possible, verbal form to you. AQF Specifications for Assessments This assessment is set in accordance with the criteria for AQF Level 5. Diploma qualifications must be designed and accredited to enable graduates to demonstrate the learning outcomes expressed as knowledge, skills and the application of knowledge and skills specified in the level 5 criteria. Diploma descriptor Summary Graduates at this level will have specialised knowledge and skills for skilled/paraprofessional work and/or further learning Knowledge Graduates at this level will have technical and theoretical knowledge in a specific area or a broad field of work and learning Skills Graduates at this level will have a broad range of cognitive, technical and communication skills to select and apply methods and technologies to: • Analyse information to complete a range of activities • Provide and transmit solutions to sometimes complex problems • Transmit information and skills to others Application Graduates at this level will apply knowledge and skills to demonstrate autonomy, judgement and defined responsibility in known or changing contexts and within broad but established parameters. ACSF Specifications and Foundation Skills BSBADM502 Manage meetings BSBADM502_Learner Assessment Guide V2.0 (12sept18) Richmond School of Business. CRICOS Code: 03717E |RTO Code: 45432 Page 5 of 26 The term ‘Foundation Skills’ is currently used to include the core skills defined in the Australian Core Skills Framework (ACSF) as well as the employability skills identified by employers as critical for effective performance in the workplace. The core skills of the ACSF include reading, writing, oral communication, numeracy and learning. Foundation skills encompass the core skills of reading, writing, oral communication, numeracy and learning as described by the Australian Core Skills Framework (ACSF), and the Employability Skills/Core Skills for Work. They exist on a continuum from very basic skills to highly-developed and specialist skills. The foundation skills have been addressed in this assessment as part of the performance criteria for this unit.. Assessment Process To demonstrate competence in this unit, you must undertake all tasks in this assessment booklet and complete them satisfactorily and in addition, also satisfactorily complete the practical assessment, including demonstrating communication skills during the practical activities. After you have demonstrated consistency in performance you will be awarded this unit. Should a student be deemed ‘Not Competent’, the student will be offered the opportunity to undertake a supplementary assessment or appeal the result. As part of the assessment process, you must abide by any relevant assessment policies as provided to you. If you feel you are not yet ready to be assessed or this assessment is unfair, please discuss with your assessor all options that are available to you to enable you to complete the assessment. Submitting Assessments You should submit assessment tasks with the provided cover sheet. Assessments should be submitted on or before their due date. Extensions for individual assessment tasks may be negotiated in specific circumstances. Consultation on this must occur prior to the due date and extensions due to illness will require a medical certificate. Extensions must be confirmed by the Trainer/Assessor in writing. Plagiarism and Referencing All students are reminded that plagiarism will not be tolerated. Information, ideas etc. quoted or paraphrased from another source, must be acknowledged with “quotation marks” around the relevant words/sentences or ideas and cited at the end of the document. Sources of information, ideas etc. must be provided in alphabetical order by author’s surname (including author’s full name, name of document/ book/internet etc. and year and place of publishing)
Answered Same DayAug 29, 2021BSBADM502Training.Gov.Au

Answer To: BSBADM502 Manage meetings Learner Assessment Guide BSBADM502 Manage meetings BSBADM502_Learner...

Dilpreet answered on Aug 31 2021
147 Votes
ASSESSMENT 1
Answer 1: six responsibilities of chair person at a meeting are:
1. To ensure that proper notice of the meeting is sent to all concerns
2. To see that meeting is carried on strictly according to the rules

3. To ensure that agenda of the meeting is strictly followed
4. To see that there is no such discussion by the participants that goes against the motion
5. Needs to ensure that every participant has equal opportunity to speak
6. Minutes of meeting should be confirmed by chairperson
Answer 2: Formal meeting are conducted on a specific agenda of which all the participants are aware beforehand while informal meetings are not well planned and may not have a specific agenda. Rules for a formal meeting are determined by the chairperson.
Answer 3:
Agenda: it is a list that describes what all needs to be discussed in a formal meeting.
Standing orders: rules concerning the conduct of the meeting.
Minutes: official written record of the meeting notes.
Motions: topic around which the meeting needs to be conducted.
Amendments: Changes that are made to the motion of meeting.
Point of order: an occasion where it is believed that a rule of meeting has been broken.
Quorum: Minimum number of members that need to be present in a meeting.
Seconder: person who makes a formal statement in support of a suggestion made by someone else.
Casting vote: vote given by the chairperson to decide when the votes on either sides are equal.
Answer 4: 2 methods of reaching decision:
1. Voting:
Advantage: views of all the members are respected
Disadvantage: Time consuming
2. Scoring:
Advantage: best decision is chosen
Disadvantage: long discussions are required
Answer 5: Formal meeting minutes should include
1. names of participants
2. agenda items which need to be discussed
3. Due dates, tasks, decisions, record of important points and attachments if there be any.
Answer 6:
    MEETING TYPE
    DESRIPTION
    TECHNOLOGY
    Face-to-Face
    when you can meet and talk to people directly
    No mediating technology
    Teleconferencing
    Discussion held between people at different places trough telecommunication
    Mobile phones
    Web-conferencing
    Users can communicate with each...
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