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T: +61 7 3324 2705 (Brisbane) | +61 3 9640 0057 (Melbourne) E: [email protected] W: www.newton.edu.au Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120 Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000 Melbourne Campus: Level 10, 108 Lonsdale Street, Melbourne VIC 3000 STUDENT ASSESSMENT TASKS T: +61 7 3324 2705 (Brisbane) | +61 3 9640 0057 (Melbourne) E: [email protected] W: www.newton.edu.au Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120 Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000 Melbourne Campus: Level 10, 108 Lonsdale Street, Melbourne VIC 3000 BSBWRT301 Write simple documents Trainer Guide WARNING – UNCONTROLLED WHEN PRINTED ©NC V1.0 JULY 2021 NEXT REVIEW JULY 2022 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973 WARNING – UNCONTROLLED WHEN PRINTED ©NC V1.0 JULY 2021 NEXT REVIEW JULY 2022 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973 BSBHRM613 CONTRIBUTE TO THE DEVELOPMENT OF LEARNING AND DEVELOPMENT STRATEGIES First published 2020 RTO Works www.rtoworks.com.au [email protected] 0452 157 557 © 2020 RTO Works This resource is copyright. Apart from any fair dealing for the purposes of private study, research, criticism or review as permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission as expressed in the RTO Works License Agreement. The information contained in this resource is, to the best of the project team’s and publisher’s knowledge true and correct. Every effort has been made to ensure its accuracy, but the project team and publisher do not accept responsibility for any loss, injury or damage arising from such information. While every effort has been made to achieve strict accuracy in this resource, the publisher would welcome notification of any errors and any suggestions for improvement. Readers are invited to write to us at [email protected]. Business Works is a series of training and assessment resources developed for qualifications within the Business Services Training Package. T: +61 7 3324 2705 (Brisbane) | +61 3 9640 0057 (Melbourne) E: [email protected] W: www.newton.edu.au Brisbane Campus: 98 Cleveland Street, Greenslopes QLD 4120 Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000 Melbourne Campus: Level 10, 108 Lonsdale Street, Melbourne VIC 3000 Contents Introduction4 Assessment Task 1: Knowledge questions5 Assessment Task 1: Checklist8 Assessment Task 2: Project9 Assessment Task 2: Checklist16 Assessment Task 3: Project19 Assessment Task 3: Checklist22 Final results record23 Introduction The assessment tasks for BSBHRM613 Contribute to the development of learning and development strategies are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully. Assessment for this unit BSBHRM613 Contribute to the development of learning and development strategies describes the performance outcomes, skills and knowledge required to contribute to improving organisational learning, and the quality of training and assessment products and services. It covers contributing to strategy formation; designing, developing and implementing an organisational learning strategy, and reviewing and improving overall organisational learning and development. For you to be assessed as competent, you must successfully complete two assessment tasks: · Assessment Task 1: Knowledge questions – You must answer all questions correctly. · Assessment Task 2: Project – You must work through a range of activities to design and develop an organisational learning strategy. · Assessment Task 3: Project – You must work through a range of activities to review and evaluate your organisational learning strategy and implement some change. Assessment Task 1: Knowledge questions Information for students Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you: · review the advice to students regarding answering knowledge questions in the Business Works Student User Guide · comply with the due date for assessment which your assessor will provide · adhere with your RTO’s submission guidelines · answer all questions completely and correctly · submit work which is original and, where necessary, properly referenced · submit a completed cover sheet with your work avoid sharing your answers with other students. i Assessment information Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on: · where this task should be completed · the maximum time allowed for completing this assessment task · whether or not this task is open-book. Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. Questions Provide answers to all of the questions below: Describe three consultation and communication processes that a company could use to support and encourage staff to contribute to policy and procedure development processes. Describe the contemporary approach of design thinking to organisational learning strategy development. Identify and describe two organisational learning theories that can be used as a basis for developing an organisational learning strategy. Describe the importance of continuous improvement as part of a company’s organisational learning strategy and outline three types of continuous improvement processes that could be used to undertake this. Describe three evaluation strategies that can be used for reviewing organisational learning strategy. Describe two quality management compliance requirements relating to organisational learning. Identify and describe two international compliance requirements relating to e-learning. Review the following documents: https://www.vrqa.vic.gov.au/Documents/VETEssecondstandrdsgdcont.pdf https://www.asqa.gov.au/standards/chapter-4 In relation to conducting assessment, review and list the compliance requirements and obligations under each framework. Also list and describe the principles of assessment and the rules of evidence as part of your review. Review the documents in the previous question, as well as the following: https://www.iste.org/standards/for-educators In relation to learning resources, review and list compliance requirements and obligations under each framework, as well as best practice standards for learning resources as per the international standards as above. List and explain at least three criteria that you would use to source learning resources based on these standards. Identify and describe an example of each of the below that would be relevant to a person working in a learning and development role. Describe how each is relevant. a. Legislation b. Code of practice c. National standards Identify and describe two technology and systems requirements that should ideally be in place to facilitate the implementation of an organisational learning strategy. Assessment Task 1: Checklist Student’s name: Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? Completed successfully? Comments Yes No Question 1 Question 2 Question 3 Question 4 Question 5 Question 6 Question 7 Question 8 Question 9 Question 10 Question 11 Task outcome: · Satisfactory · Not satisfactory Assessor signature: Assessor name: Date: Assessment Task 2: Project Information for students In this task, you are required to develop a report on organisational learning strategies for a case study company. You are then required to write an organisational learning strategy and policies and procedures for the company. You will need access to: · a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access · your learning resources and other information for reference · Assessment and Recognition Policy and Procedures Template · External Training Procurement Policy and Procedures Template · Learning and Development Policy and Procedures Template · Learning Strategies Report Template · Organisational Learning Strategy Template · Performance Appraisal Policy and Procedures · Recruitment, Selection and Induction Policy and Procedures. · Strategic Business Plan. Ensure that you: · review the advice to students regarding responding to written tasks in the Business Works Student User Guide · comply with the due date for assessment which your assessor will provide · adhere with your RTO’s submission guidelines · answer all questions completely and correctly · submit work which is original and, where necessary, properly referenced · submit a completed cover sheet with your work · avoid sharing your answers with other students. i Assessment information Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on: · where this task should be completed · how your assessment should be submitted. Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. Activities Complete the following activities: 1. Carefully read the following: Grow Management Consultants is a consultancy company specialising in leadership development services. These services include: Mentoring training · Coaching · Management consultation · Management program evaluation · Development of cutting-edge tools, resources and expert advice · Sharing best and next practices · Leading organisations through the process of creating a leadership culture · Recognising and celebrating excellence in leadership. The company has a CEO, a General Manager (newly appointed), an Operations Manager, five Principal Consultants, twelve trainers and a small HR team. The company also has a Board consisting of the CEO and General Manager, as well as two Executive Directors who are company shareholders. A new Strategic Plan was recently developed to guide the organisation over the next three years. One of the key objectives of the Strategic Plan is for Grow Management Consultants to become established as a learning organisation. You are the newly appointed General Manager and the CEO has given you the task of developing, implementing and monitoring an organisational learning strategy for the company, as the first step towards establishing Grow Management Consultants a learning organisation. Before you commence this task, you should ensure that you are familiar with the company’s Strategic Business Plan and its objectives in relation to learning and development, as well as the human resources policies and procedures that are in place. 1. Write a learning strategies report You are required to lead learning strategy formation by researching and evaluating organisational learning approaches and methods, examining options for organisational learning, including an assessment of the organisation’s strategic requirements and processes that are in place and then making recommendations for an organisational learning strategy. Conduct your research, analysis and evaluation and develop a report
Answered 22 days AfterApr 13, 2022

Answer To: T: XXXXXXXXXXBrisbane) | XXXXXXXXXXMelbourne) E: XXXXXXXXXX W: www.newton.edu.au Brisbane Campus: 98...

Anurag answered on May 04 2022
84 Votes
BSBHRM613        4
BSBHRM613
CONTRIBUTE TO THE DEVELOPMENT OF LEARNING AND DEVELOPMENT STRATEGIES
Table of Contents
Assessment Task 1: Knowledge Questions    3
Answers    3
Assessment Task 2: Project    13
Answer    13
Assessment Task 3: Project    28
Answers    28
Assessment Task 1: Knowledge Questions
Answers
1. The establishment of policies and procedures is critical for the growth of a business as well as the welfare of its workers. There are several methods of consulting and communication to make staff understand of them. It is critical to explain the contents of these papers to your employees. Company needs to create an employment agreement, a policy manual, or any other type of documentation of the company’s Human resources policies. The three consultation and communication techniques listed below can be used by a corporation to support and encourage employees to participate in policy and procedure development:
· Employees should be informed right away: from the start of the project, let workers know that the firm will be creating (or changing) corporate rules and procedures. Describe why the knowledge is vital and relevant to them, as well as the impact it will have.
· Request that staff go through the staff handbook or policy statement: Allows employees to raise inquiries. Staff should be given a hard copy of the finished han
dbook or manual, or instructions on how to access the material electronically.
· Where training is necessary, include it: Certain policies and practices may need lengthier and rigors training to ensure that staff members understand how the policy relates to them; thus, when needed, conduct employee training.
2. Design thinking is a crucial invention technique that takes a human-centered, prototype-driven methodology. It aids in the creation of a solution that is tailored to the needs of the user and adjustable from a technical and budgetary standpoint. It may be used to product and product development as well as organizational design in businesses, including something as specific as employee learning and development. Design thinking has a variety of stages that may be used to training and development:
· Understanding: It is critical to do research about the needs of the company and its employees during the understanding phase. The emphasis is on "empathising" with employees, or examining at training and development requirements through the eyes of employees.
· Synthesis: You have completed your desired research and now have to organise it and figure out which concerns need to be addressed, rephrasing your initial problem statement.
· Explore and ideate: At this point, you should look at several sorts of solutions that may meet both the learning and development objectives of your employees and the performance needs of your company. The emphasis is on generating a large number of ideas, with brainstorming techniques being employed to explore wild and insane concepts.
· Prototype: One or even more ideas from your planning stages will be prototyped during the prototype stage. During the Test phase, this entails creating a low-fidelity, low-cost, yet physical prototype of the chosen concepts with which people may engage.
· Test: You will test the prototype during the test stage to see if it resolves the issue for the personality. It is vital to keep in mind that the stages of investigation, prototyping, and testing may overlap.
· Evolve: Continuous improvement is critical once you have built and deployed your learning and development solution. This stage focuses on the solution's implementation feasibility and viability.
3. The notion of organisational learning is concerned with the generation and application of knowledge inside a company. Learning occurs when individuals engage while identifying and addressing issues, according to organisational learning theory. The necessity of creating a learning culture inside an organisation is emphasised by organisational learning theory. The following are the two learning theories:
· Experimental Learning Theory: Knob's experimental learning theory is another name for it. It is founded on the principles of philosophy, psychology, and physiology. It has had a considerable impact on leadership and organisational growth, as well as contributing to learning organisation concepts. Its basic idea is that learning happens as a result of a mix of grasping and transformation. It is separated into four stages: the grasping component includes concrete experience (CE) and abstract conceptualisation (AC), while the transforming experience component includes reflective observation (RO) and active experimentation (AE).
· Assimilation Theory: Behavioural approaches to organisational learning differ from cognitive theories in that they stress the action-based changes that occur when individuals learn via performances. This theory describes a three-stage learning experience: knowledge acquisition (the advancement or formation of skills, deep insight, and relationships); knowledge sharing (the propagation of what has been learned); and knowledge utilisation (the integration of learning to make it widely available and generalizable to new situations). All three levels are tightly tied to behaviour and are more concerned with practical application than with intellect.
4. Continuous improvement refers to an ongoing endeavour to enhance goods, processes, and services in order to decrease waste and increase quality. Organizations get a competitive edge as a result of this continual effort. It functions as an automatic eyeroll that aids in the learning of unfavourable prior experiences. Internal and external stakeholders, from employees to consumers and investors, gain from it. Since continuous improvement is a way of life under this method, everyone must be on board, and developing a culture of development is a top priority in order for it to function. This may be accomplished by enabling everyone in a company to recognise that they have the ability to identify areas for improvement and so inspire positive change. The following are three forms of continual improvements:
· Ideation and Think Tanks: This technique may assist organisations by choosing to organise policymakers with an objective in mind and by ensuring that each staff member attends so that everyone has the chance to contribute and discuss their excellent ideas.
· Surveys and Polls: The employees that are currently employed in a business are well-versed in the areas that require development.
· Monthly Training: Employees should be trained on a regular basis, and the both cross-training and automated tools can help enhance processes.
5. Businesses of all sizes and types must evaluate their strategies. It is also crucial to comprehend the various sorts of appraisal and when they should be used in a business. The following are the most common forms of evaluations:
· Evaluation of the procedure: It is used to assess the program's activity, quality, and if the target group has been reached. It also assesses if the programme is meeting the requirements of important stakeholders.
· Impact evaluation: This is used to assess the program's immediate impact and is in line with the program's goals. It also assesses how successfully the program's objectives were met. It assesses the efficacy of a programme shortly after it has been completed.
· Outcome evaluation: This is concerned with the program's long-term impact and is used to assess the program's objectives. It assesses how successfully the program's aim was met.
6.
· Documentation: It is critical to record all business processes and have each step evaluated and authorised by stakeholders. This establishes expectations and ensures that are both on the same level. It is far easier to make reference to a formal document than it is to try to remember what was agreed upon verbally.
· Check for Understanding: Ascertain that all members of the team are aware of each procedure. This is crucial for obtaining high-quality outcomes. Only this phase remains once the process has been documented, expectations have been established, and all participants have agreed on its contents. Clear, comprehensive job directives and coaching will be critical to succeed in this situation.
7.
· Eliminate culturally determined online learning content: This is vital to remember that a perfectly acceptable image in one region of the globe may be insulting or entirely irrelevant in another. Keep in mind that diverse business learners will interpret your online training content differently. As a result, culturally specific objects that alienate particular individuals of your company should be avoided.
· Create an eLearning Team Of Local Experts: For each geographic region, it is critical to have at least one local expert. They can provide you a "map of the terrain" and tell you more about the demands of your corporate learners, local laws and regulations, and the finest online training method. They can also provide information on the best forms of online assessments, grading standards, and language needs.
8. The RTO must follow all applicable Commonwealth, Provincial, and Territory legislation and regulatory requirements that apply to its activities and registration scope. It makes sure that all of its employees and clients are aware of the regulations that impact their jobs or involvement in technical and vocational education.
Explanatory notes: The RTO should determine the regulations that applies to its activities in a methodical manner, ensure that it is complying with it, and ensure that it maintains to comply with it. Whenever employees resume work for the RTO, they are advised of the legislation's influence on how they do their jobs. Clients are informed about applicable legislation as well as their rights and duties as a result.
Proof of compliance with the Condition: Examples of evidence include:
· Documentation of employee involvement in initiation and professional development programmes. These programmes should contain knowledge on pertinent laws, as well as rights and obligations that go along with it.
· Records of learners' involvement in orientation sessions, including information on applicable legislation and rights and obligations.
· Staff receives information on legislation and how it affects their work.
· Students are given information on how law impacts their ability to participate in education and training.
· Internal audit records and workplace safety briefings that detail any possible violations of the law and the RTO's response.
Employers may be certain that candidates of technical and vocational education (VET) will safely and effectively apply the skills stated in their qualification in the workplace because of high-quality training and assessment.
ASQA has heard from youngsters that they value the following:
· their instructors, trainers, and examiners are informed about their topics and industries.
· the quantity of instruction they get is sufficient to allow them to practise new abilities before being evaluated
· they have access to high-quality educational materials and facilities
· Assessments are fair and well-explained, and students receive useful feedback.
9. Leader: It is critical for instructors to seek out leadership opportunities in order to enhance student empowerment and achievement while also improving teaching and learning. It contains the following items:
· Engage with education stakeholders to shape, progress, and promote a shared vision of empowering learning using technology.
· To fulfil the different needs of all students, push for fair access to educational technology, digital material, and learning opportunities.
· Identify, explore, evaluate, and implement new digital resources and technologies for learning as a role model for colleagues.
Collaborator: It is critical for educators to set aside time to interact with colleagues and students in order to enhance practise, find and share ideas and resources, and solve challenges. Collaborators:
· Invest time in preparing with colleagues to develop realistic learning experiences that make use of technology.
· Collaborate and learn with students to find and use new digital resources, as well as diagnose and fix technical concerns. Use collaborative tools to enhance students' realistic, real-world learning experiences by interacting with professionals, teams, and students electronically, both locally and worldwide.
· When engaging with students, parents, and co-workers, demonstrate cultural competency and communicate with them as co-collaborators in students’ learning.
Designer: Educators must build realistic, student-driven activities and settings that acknowledge and accommodate learner variety as designers. Designers:
· Create, modify, and customise learning experiences that promote autonomous learning and account for learner diversity and requirements using technology.
· Create genuine learning activities that connect with topic area standards and make use of technology tools to promote active, in-depth learning.
10.
a. Legislation: Legislation is essential for a variety of reasons. It entails establishing norms and regulations to guide people's and groups' activities in both the governmental and non - governmental domains. Legislation, also known as statutory law, is legislation that has been enacted as a result of the activities of a legislative or governing body....
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