ICT 204 Design Thinking Assessment 2Part B Scenario Based QuestionsTotal 10 marksDuration: 30 minutesAttempt all questions.1. Read and analyse the following case study:Background InformationBest Five...

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ICT 204 Design Thinking Assessment 2Part B Scenario Based QuestionsTotal 10 marksDuration: 30 minutesAttempt all questions.1. Read and analyse the following case study:Background InformationBest Five Stars is a remote team dynamics software start-up. Their clients are small to medium sized companies that have teams located in different geographical areas with different time zones.Best Five Stars team has been working on developing features to enable better remote team dynamics, create constant communication, bridge culture gaps, and help remote teams with time zone issues.The personas created were part of the “Time Zone” project. This project’s main objective was to create features to help remote teams deal with time zone issues.ProcessLooking at the information that Best Five Stars had about their potential clients, who had signed up for the beta version we can get a better idea of the different types of clients they have overall.Moreover, the information that has been gathered through user interviews, the client highlights the context in which the software would be used as well as the current pain points and the remote team’s dynamic features.Using this information and secondary research related to teams that work remotely, the following actor personas was created.The ClientsThree of the most common types of companies (Best Five Stars) emerged from the data. Fictitious names of the companies were created to represent these company types.1. ABC, Inc. Large international software company2. Travel2Travel, Inc. Call center in the tourism industry (hotel, travel)3. Health1. Health startup (telemedicine)You are asked to create three personas for each company and discuss the three outcomes of each in more detail. (6 marks)2. Identify and compare four distinct differences between Creativity and Innovation (4 marks)End of paper
Answered Same DayJan 06, 2021ICT204

Answer To: ICT 204 Design Thinking Assessment 2Part B Scenario Based QuestionsTotal 10 marksDuration: 30...

Swapnil answered on Jan 06 2021
143 Votes
Design Thinking Assessment
1. ABC, Inc. Large international software company
If a large multinational co
mpany can be a developing the great culture towards the global leaders it is using the methods to develop the reflections on how to handle the global business into the international side. Organization are always face the challenge to work on doing business globally. The challenges may be different type of like managing responsibility and ethics, communication, and negotiation across global cultures. To come up with the great work you have to manage the understanding of the culture of each one of their process. You can understand the cultural variables to solve the problems into the multinational industries. You can understand their processes with their marketing, technical fields to get to know each department and you have to work on it. You have to always motivate the people across cultures from their behaviour. You have to require managers who are operating globally market operations to work with the cultural techniques.
2. Travel2Travel, Inc....
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