In general terms objectives should meet SMART criteria and the e-text suggests typical KPI’s for advertising activity are awareness, comprehension; purchase intent, trial, loyalty and belief. For the...

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In general terms objectives should meet SMART criteria and the e-text suggests typical KPI’s for advertising activity are awareness, comprehension; purchase intent, trial, loyalty and belief. For the following scenario’s indicate which KPI’s would be relevant and why.



  • Chobani have recently introduced a range of oats based yoghurts in a variety of fruit flavours: strawberry, raspberry, blueberry, lemon, etc. in portable sachets.

  • Febfast encourages people to ‘call time-out’ on something they love (alcohol, chocolate, online games) and get friends and family to sponsor their efforts to raise money for charities that support disadvantaged youth. Febfast is has been around for a decade, however participation declined this year so the organisation want more participants next year.

  • Buying second hand or used goods is not something that young people setting up their first home consider doing however there are clear benefits for the planet and, on a personal level for their wallet. The Salvo’s have good brand recognition, outlets around Australia and offer good quality items at reasonable prices. What KPI’s do you think are appropriate should they decide to advertise?



Answered Same DayAug 12, 2022

Answer To: In general terms objectives should meet SMART criteria and the e-text suggests typical KPI’s for...

Sudipta answered on Aug 12 2022
73 Votes
KPIs FOR ADVERTISING ACTIVITIES
Scenario 1
For Chobani, increasing awareness would be really important amon
gst the target audience. There are always some specific customers consume oats-based yoghurts. Chobani needs to ensure the quality of oats-based yoghurts to the target customers; such an approach will help the company to get potential orders of the product. 
Increasing purchase intention of the new product is another major KPI for Chobani while introducing a variety of Oats-based yoghurts. The purpose of considering purchase intention is to increase sales (Malbon and Carey, 2021). Chobani will only be able to maximize its sales in the long run only if they able to establish an intention of need for the product. 
Another KPI for Chobani is loyalty from the existing customers. The existing customers of Chobani must try the Oats-based yoghurts rather than trying any other brand’s yoghurts. Loyalty will help the company to gain revenue from the established customer base. 
Scenario 2
FebFast has targeted an audience from a specific demographic for the business they are...
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