Answer To: IND301B_Assessment_2_Brief_Consultative Report Page 1 of 8 Task Summary In this task, you will...
Tanisha answered on Apr 10 2022
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Executive Summary
To maintain business, we need an information system that operationalises the business strategies. When the business and Information system strategies work well, then automatically the organization builds its market power. While studying about the current strategies used in Walmart, which is one of the biggest retailers in the world having 8,986 stores across the globe. Due to wider network and emerging growth, it needs to have a recommended information system strategy to have a control over different management systems such as supply chain management, customer relation management etc. We will have an overview of the current strategies used by the Walmart to exhibit customer supplier relationship in the market with the use of Information Systems such as Expert System, Decision Support System, Automation System, Management of Information System etc.
The main primarily goal of the Walmart is to have low cost for the products but not only with this slogan, it should also try to achieve an ideal perfect information system as all transactions are stored and managed and processed every second in this fast moving world. With the available solutions, there is a set of recommended ideas that can evaluate the information system in a better way bringing more effectiveness and efficiency in the business processes.
Introduction
Technology is considered as one of the leading business of today’s era where we have an endless competition in the market that leads to an acceleration of new strategies related to information systems. Some say that controlling the information systems means controlling the market and so with this, we can label the information systems and information technology is the prominent key factors of having a good competition in the market. Organization is build up with three most important strategies such as business, information and organizational and they are somewhat overlap with each other. To maintain a good business, information system provides a way to inculcate best business strategies in the market. It is also important that whatever the resources are available to the company as an enterprise should form a basis for defining a level of achievement by that enterprise.
With respect to Walmart vision, the company believes to have low price strategies to come up in the market for competition. Also, they adopted many information services and strategies to meet the areas such as inventory, supply chain and customer management. Such information systems are designed for having better interactions with the inter departments and increase the efficiency in the work done by it.
Available solutions
Available systems in the Walmart focus on different areas such as customer relationship management, supply chain management, data management, and enterprise systems etc.
Customer Relationship Management: With the use of CRM technology by Walmart, they get valuable information of the customers through the use of software. To have an effective effect on this technology, Walmart outlines their objectives in a clear manner and provides brief description over the job instances for operations. Through the use of CRM, Walmart is successful in meeting the expectations of the customers.
Supply Chain Management: Walmart is both retailer and distributor for the food supply chain. They use “hub and spoke” system in which the centralization of goods are done in the hub. Spoke is the shop where assembled goods are dispatched and so with this system, Walmart delivers approximately 85% of the inventory stocks to the shops in comparison to other competitors. As Walmart purchases its goods from the suppliers directly, there is an nice reduction on the overall purchasing cost. They also introduced the Point of Sales system to track the inventory stock and to quickly deliver the goods at the right time. With the help of this system, data is always recorded at the retailers place and so it helps in collecting insights about the customer’s purchase behavior. Use of EDI system in the procurement helps in transferring of data through the internet. An experience of real time information is given to the suppliers with ability to send products of the vendor to the distribution center of the Walmart. Introduction of Radio Frequency Identification system support Walmart dealing with many goods with ability to provide tracking mechanisms in...