MGMT 645Assignment Instructions DISCUSSION 2Discussion Thread: Designing for QualityDesigning for quality goods and services as part of project creation is vital to understand and build in the...

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MGMT 645 Assignment Instructions DISCUSSION 2 Discussion Thread: Designing for Quality Designing for quality goods and services as part of project creation is vital to understand and build in the cost & benefits of quality in the project. Apply the 6 steps of the Juran quality model to a current or past project you've been involved in. What quality gaps did you/are you experiencing? Why do you think those gaps exist? What is the path to closing those gaps? REQUIREMENTS: The student will post one thread of at least 500-750 For each thread, students must support their assertions with the text, at least (4) FOUR scholarly citations, and (1) one biblical citation in APA format. IN TEXT CITATIONS FOR REFERENCES Acceptable sources include peer-reviewed journal articles for the scholarly sources, the textbook, and the Bible. BOOK READING IS UNDER STUDENT RESOURCES. TEXTBOOK: LIBERTY UNIVERSITY: Project Quality Management 1e McGraw Hill 2021 © McGraw-Hill, Inc. ISBN-10: 1307591175 ISBN-13: 9781307591170 Process
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Answered 6 days AfterJan 17, 2023

Answer To: MGMT 645Assignment Instructions DISCUSSION 2Discussion Thread: Designing for QualityDesigning...

Shubham answered on Jan 23 2023
39 Votes
In the Juran quality model, the steps include identification of problems, defining the problem, control, improvement, analysis and measurement. In the development of a CRM application, it requires understanding steps in the buying process for informing the CRM configuration that can help in reflecting the business model. The process needs to be lined with the journey of the member and it can be managed for long-term for ensuring that the relationship continues. The mapping of business processes can help in determining the CRM project for focusing on high-level requirements. The process of control includes documenting detailed functional specification that required steps for evaluating and prioritizing the requirement. The improvement is done by providing a clear understanding of the sales process and it includes retaining and acquiring customers for addressing needs (Zonnenshain & Kenett, 2020). It provides a feature for selecting in CRM that includes functionality and processes that is crucial for understanding the need and business. The analysis requires establishing a...
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