this is a report

INTERPERSONAL COMMUNICATION STRATEGIES AND RELATED ISSUES
Abstract
This report has been written to evaluate the strategies being adopted by most of the business organisations to maintain good interpersonal communication among the employees leading to strong and long-term interpersonal relationships. To evaluate these strategies an interview was conducted with one of the employees of a well known MNC Apple Inc. The findings indicate that intercultural communication, negotiation and conflict resolution are the primary aspects of solving the issues in an organisation that are associated with interpersonal communication. The company needs to improve negotiations among the people. Rather than focusing on persuasion, the focus must be shifted on mutual consent. The company should help the employees develop self-control through several activities and training sessions.
Table of Contents
1.0 Introduction    4
2.0 Methodology    4
3.0 Results/Findings    4
3.1 Intercultural communication    4
3.2 Negotiation    5
3.3 Conflict Resolution    5
4.0 Discussion    6
4.1 Intercultural Communication    6
4.2 Negotiating    6
4.3 Conflict Resolution    6
5.0 Conclusion    7
6.0 Recommendations    7
References    8
Appendices    9
1.0 Introduction
Efficient and effective interpersonal communication within an organisation is one of the key elements that help to determine the success of an organisation. Interpersonal communication plays a vital role in creating honest and open workplace culture by assisting the employees to communicate with each at all levels of the organisation (Okoro, Washington & Thomas, 2017). Intercultural communication, negotiation and conflict resolution are some of the major elements of enforcing effective interpersonal communication in business organisations. This report is aimed at highlighting the interpersonal strategies of Apple and includes inferences made from the responses gathered through interviewing an employee of the organisation. Apple Inc. is a multinational technology company well known for its consumer electronics, online services and computer software.
2.0 Methodology
Primary research type has been adopted to make inferences and gain insights into the interpersonal strategies of the business and the issues being faced by the employees about the same. The information for the report has also been gathered through secondary sources and the inferences made from several literary sources have been included in the report. The interviewee was selected randomly through social media platform. The interviewee was persuaded to participate in the survey as he was ensured that his responses will be kept confidential and his privacy will be respected completely. Moreover, the interviewee was ensured that ethical consideration will be kept in mind. This research makes extensive use of quantitative and qualitative data gathered from the close ended survey questions and the interview questions asked to the employee. Most of the responses have been gathered on likert scale.
3.0 Results/Findings
3.1 Intercultural communication
From the responses gathered after conducting the survey and interviewing the employee, it is evident that cross cultural intelligence and awareness among the employees is mandatory for developing excellent interpersonal skills. The employee strongly agreed that workplace is becoming increasing diverse and intercultural communication competencies are essential for developing appropriate behaviours so that interpersonal communication could be strengthened.
In response to the second survey question asked to the employee it was evident that the employee believes that determining cultural differences is essential to maintain an ethical workplace culture. The employee believes that...