Journal/Reflection/Real-World Application
Team Coaching.What are methods or techniques you would use as a leader when coaching a team to improve communication skills? What are methods for fostering trust? What are ways to address the challenges of "poor communication, ineffective listening, inadequate feedback, and employing an inappropriate coaching style"?
Next, choose one of the following scenarios to respond to.
Scenario 1: Quiet or Unresponsive Group - Quiet moments within a group are not necessarily something negative. This time, however, the quiet or unresponsive time lasts for a significant amount of time and has become uncomfortable. What are examples of what you might say to encourage participation during this time?
Scenario 2: Group Lacks Seriousness - For this scenario, an important topic needs to be discussed. What are examples of what you might say or do to point out the problem and encourage feedback from members, including those contributing to the lack of seriousness?
Scenario 3: Side Conversations are Distracting - This is another very common challenge that disrupts and causes members to lose focus. What are examples of what you might say to best handle this type of scenario?
Scenario 4: Group Conflict - For this scenario, some members are disagreeing and attacking one another versus effectively communicating with one another. What might you do to address this?