©Al Tareeqah Management Studies XXXXXXXXXX Operations Management SBS/ABS – MBA Assignment – 2020 STUDENT ID UNIT TITLE: ___________________________________________________ NAME (in Full):...

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©Al Tareeqah Management Studies - 2020 1 Operations Management SBS/ABS – MBA Assignment – 2020 STUDENT ID UNIT TITLE: ___________________________________________________ NAME (in Full): ___________________________________________________ GENERAL INSTRUCTIONS ● All assignments are to be submitted on 3rd September 2020 on www.atmsstudentportal.com with the login credentials shared before. ● If assignment is not submitted on date, will follow with penalty of 10% deduction of marks for every day. ● Similarity between students work is strictly not accepted, any student found with similar work will be graded Zero and fail for the course. However, Plagiarism is an academic offence and will not be tolerated. ● Any re evaluation request should come in one week of grade release. Any late request will not be obliged. (Form and other details shall be shared based on request) ● Any rescheduling request should come and fulfilled within two months after the actual date of the assessment. Any late request will not be obliged. ● Assignment once submitted to exam board is final for marking. Total 90 marks. 10 Marks for Class Participation. GUIDELINES FOR ASSIGNMENT 1. If assignment is Question & Answer based then. • Introduction is needed for each question. • Question has to be answered based on the mark allotted for each question with references if any idea or information is taken from other source. 2. If assignment is case based then, http://www.atmsstudentportal.com/ Al-Redha Ahmed Mejbel z00206ud Highlight Al-Redha Ahmed Mejbel z00206ud Highlight Al-Redha Ahmed Mejbel z00206ud Highlight ©Al Tareeqah Management Studies - 2020 2 • Executive summary • Table of content • Introduction • Body of assignment (questions related to case need to be answered) • Conclusion / Recommendation if any • References (in-text + citation) to be used. Total Marks / 90 PLAGIARISM Plagiarism is a form of cheating, by representing someone else's work as your own or using someone else's work (another student or author) without acknowledging it with a reference. This is a serious breach of the Academic Regulations and will be dealt with accordingly. Students found to have plagiarised can be excluded from the program. Plagiarism occurs whenever you do any of the following things without acknowledging the original source: ✓ Copy information from any source (including the study guide, books, newspapers, the internet) ✓ Use another person's concepts or ideas ✓ Summarise or paraphrase another person's work. How do I avoid plagiarism? To ensure you are not plagiarising, you must acknowledge with a reference whenever you: ✓ use another person's ideas, opinions or theory ✓ include any statistics, graphs or images that have been compiled or created by another person or organization ✓ Paraphrase another's written or spoken word. What are the penalties? The penalties for plagiarism are: ✓ Deduction of marks, ✓ A mark of zero for the assignment or the unit, or ✓ Exclusion from the program. Plagiarism is dealt with on a case-by-case basis and the penalties will reflect the seriousness of the breach. Please note claiming that you were not aware of need to reference is no excuse. Al-Redha Ahmed Mejbel z00206ud Highlight ©Al Tareeqah Management Studies - 2020 3 Part A Answer all the questions: The following questions require a review of the case study cited in the article (Ho, Daniel, Nadeem, Garza-Reyes, & Kumar, 2018). 1. Describe the importance of warehouse/ Distribution center operations management 2. Why it is crucial to solve problems that often face 3PL operations? 3. Departing from a relevant information within the article and possibly extending to other resources of your choice, discuss the value of considering warehouses as a strategic element within the overall supply chain management. 4. Departing from a relevant information within the article and possibly extending to other resources of your choice, discuss the critical success factors that improve warehouse reliability. 5. Describe the main processes of warehouse operations. 6. What are the risks/ issues and challenges often encountered in warehouse operations? Part B The Adoption of Lean at Nibbly Bits Bakery Case Author: Michael Chandler & Norman Faull Online Pub Date: January 02, 2019 | Original Pub. Date: 2018 Subject: Employee, Industrial & Labor Relations, Operations Management, Organizational Theory Level: Basic | Type: Direct case | Length: 4179 words Copyright: © 2018 Graduate School of Business, University of Cape Town Organization: Nibbly Bits Bakery | Organization size: Large Region: Southern Africa | State: Industry: Manufacture of food products Originally Published in: Chandler, M. , & Faull, N. (2018). The adoption of lean at Nibbly Bits Bakery. Graduate School of Business. Cape Town, South Africa: University of Cape Town. Al-Redha Ahmed Mejbel z00206ud Typewriter Answer will be from the case study in the attached case article Al-Redha Ahmed Mejbel z00206ud Highlight Al-Redha Ahmed Mejbel z00206ud Highlight Al-Redha Ahmed Mejbel z00206ud Highlight Al-Redha Ahmed Mejbel z00206ud Highlight Al-Redha Ahmed Mejbel z00206ud Highlight Al-Redha Ahmed Mejbel z00206ud Highlight Al-Redha Ahmed Mejbel z00206ud Highlight Al-Redha Ahmed Mejbel z00206ud Highlight Al-Redha Ahmed Mejbel z00206ud Typewriter Answer will be from the case study in the attached case article (first 2 pages) ©Al Tareeqah Management Studies - 2020 4 Publisher: Graduate School of Business, University of Cape Town DOI: http://dx.doi.org/10.4135/9781526478054 | Online ISBN: 9781526478054 Abstract The case concerns food manufacturer Nibbly Bits, which supplies a retailer (Woolworths) with rusks and a variety of other baked goods. Despite receiving good orders at fair prices, the company has battled to turn a profit. In addition, a series of worker-led strikes have plagued the company, which has led to an uncertain future. The operations department, headed by the main protagonist, Stefan Drees, endeavours to solve the issues through implementing Lean principles in the factory despite a lack of support from upper management. Several initiatives are implemented with varying degrees of success. There are two main themes that run throughout the case. Firstly, there is a strong emphasis on the company’s employees and how Lean management practices can assist in improving a poor work culture. Fostering an inclusive culture helps to improve productivity and employee happiness. The second theme relates to process improvement. The production processes are described along with interventions that the operations manager uses to make changes in line with a Lean approach to problem-solving. Case It was late July 2015 and a two-week strike at Nibbly Bits Bakery had just ended with both management and the employees feeling battered by the experience. This was becoming an annual event and Stephan Drees, operations manager, sat in his office feeling completely exhausted. He was responsible for the negotiations and had proposed a wage increase across the board in line with CPI 1 inflation. The union was supported by around 70% of the employees and had demanded an increase of double the amount on offer, citing that the employees were being paid below the industry average. The truth of the matter was that the strike was not only about the money, it was also symptomatic of other softer issues such as the attitude from management that affected the employees daily. However, these were somewhat difficult to accommodate as a part of the wage talks. Negotiations between Stephan and the union representative had broken down as neither side was willing to budge significantly from their position. A general strike was called, which resulted in the loss of 16 days of production, translating to approximately 120,000 boxes of rusks and other baked goods. The employees lost out on wages and there was intimidation of the workforce who did not choose to participate in the strike action. Ultimately neither side gained much after a slightly revised offer was tabled and accepted after the workers ran short on money and lost faith in the ability of their union representative to handle the matter. Stephan knew that everything was not well in the company operations. He was aware that both he as well as his direct report Bernd Strauss, production manager, had something of a reputation in the factory. They were actively disliked by the shop floor employees. Labour unrest on its own was bad enough, but the company was also facing major challenges elsewhere. For the last few years Nibbly Bits had not been able to turn a profit. The operations department was characterized by excessive costs, mediocre productivity, and continuous metaphorical firefighting. The gross margin was in line with industry figures; however, high staff turnover, training costs, inefficient production, and discarded product greatly impacted the finances. The future of the company was threatened and something needed to change. ©Al Tareeqah Management Studies - 2020 5 1. The Company Nibbly Bits was an industrial bakery based in Wellington, a small town in the heart of the Cape Winelands District of South Africa. The company functioned as a white-label manufacturer with a longstanding contract to supply Woolworths (a major South African food and clothing retail chain) with a range of handmade 2 premium rusks and other baked goods. The company was founded in 1996 by Pieter Haasbroek who had previously worked for Sasko, a large commercial bakery that manufactures more than a million loaves of bread a day. Sasko had been approached by Woolworths to bake their range of rusks but had declined based on the small quantities requested at the time. After retiring from Sasko, Pieter seized the opportunity and started Nibbly Bits in a small space that Sasko allocated to him within the Sasko bakery. Pieter later moved to a rented 990m² factory in Paarl with around 60 employees.
Answered Same DayAug 07, 2021

Answer To: ©Al Tareeqah Management Studies XXXXXXXXXX Operations Management SBS/ABS – MBA Assignment – 2020...

Pratyusha answered on Aug 15 2021
132 Votes
WAREHOUSE MANAGEMENT
1. Describe the importance of warehouse/ Distribution center operations management.
A warehouse is a place which is enagaged in storage of various products. A distribution center additionally provides other types of essential services along with just storing products like cross d
ocking, mixing of different products, proper packaging of the products, order fulfillment and so on. As supported by Jaller and Pineda(2017), the storage of products occur at a must economic values in a distribution centre than a warehouse and the former can be considered as more profitable for production based companies.
As supported by the warehouses or the distribution centers are mainly responsible in the supply chain with respect to demand for products with corresponding supply across various sectors. An improvement or development in the warehouses or the distribution centers is absolutely necessary for the proper planning of the supply chain and ample logistics. As we are aware that, the distribution centers provide other types of essential services along with just storing products like cross docking, mixing of different products, proper packaging of the products, order fulfillment hence, they serve as centers for importance of logistics and supply chain management. These centers according to latest research validates the need for proper understanding of the warehouse operations and management in playing a key role in improving the efficacy of operations and refining the service at customer levels. The warehouses or the distribution centers are crucial places for outsourcing involving the operations managements as the third-party logistics. This has ultimately made the organizations to concentrate on their main industry for providing cost-effective solutions and advanced performance.
2. Why it is crucial to solve problems that often face 3PL operations?
In today’s market, there are more and more challenges faced by the supply chain when the organization tries to make more profits out of an economic running and effective management. As supported by Niemann et al(2018), the leaders of the organizations dealing with supply chains render help from the Third-Party Logistics (3PL) solutions in order to properly face the deal with these newly emerging challenges.
It is required to solve problems that often face 3PL operations in order to to enhance the satisfaction of their customers along with decreasing the costs of the products necessary for increasing the profits of the company and an overall advantage in the competitive market in performing better. The urge for the developments by the customers of 3PL companies is immensely growing and expanding more and more, as supported by . The warehouse operations also need for much improvements as per the demands of the users. The problems need to be resolved urgently as they become more challenging from a diverse base of the users and it may hamper their improvements as they are bottlenecks in the 3PL service providers’ procedures. The...
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